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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3920 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 10.9-inch iPad Air's large screen size, ease of use, and impressive battery life. Many appreciate its lightweight design and ample storage, along with the generally positive performance feedback. However, some customers express concerns about the product's price point and the transition away from a traditional home button and Touch ID placement. A few also mention adjustments needed for the new charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,920 reviews
  • Rated 5 out of 5 stars

    Top notch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my old iPad for this iPad Air. Very bright display and I like that the Touch ID button was moved to the side. As my 32 gig drive was just about full, went with the 256 gig option. Best Buy made the transfer seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this iPad Air now for 3 days now. I really like this experience so for. It's so useful in everything I Do. I keep finding different ways the I pad is useful in my life. If you can afford it its definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet benefit-cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate tablet¡ i bought for mom and she is very happy with the purchase. Its easy to use, and very powerfull, run any app, and any file. Most part of the time she use for zoom and reading

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Adult friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best overall purchases ever, not just for a kid tho. Adult would love this, if you have an iphone it's basically the same just on a bigger scale!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    A worthy upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for IPad Air2. Much faster, great fingerprint reader. Love the blue color. Getting an Apple Pencil soon which will be a great addition. Definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic price, sleek, and fast iPad! Waited for a while to replace my iPad, worth the wait to find this on sale at Best Buy. Two-year protection with my Total Tech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Exactly as expected - Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. A bit pricey, but all Apple products are. Would prefer an iPad with these specs in the mini size, but since they don’t make it I went with this one. If they update the mini to these specs, I’ll go back.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product but you're drinking Apple Koolaid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this only 4 stars because, honestly, I'm not a huge Apple fan, just stuck to it like flies on flypaper. I am happy that they have changed the lightning connection to a regular USB-C port, which makes it much more compatible with other items. Still, the fact that you are nickel and dimed with apps is frustrating to me. The product itself works very well and the battery appears to be relatively long lasting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is stunning, but it is also sturdy. Took about an hour to connect to an iCloud account and get everything installed. Very easy to use- great for photos and for displaying them.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad done right

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, I have really enjoyed my new iPad Air and all of its wonderful new features. The screen quality and apps currently for the iPad make this purchase a must have. I thoroughly enjoy reading my iPad on a daily basis.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it a lot, but I miss the “home” button

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new iPad to replace my older iPad Air. My old one wouldn’t update anymore, so some of my apps no longer worked. I really hate that Apple allows this to happen, but what are you going to do? I am well pleased with the performance of my new one, but I’m still not fully adjusted to not having a “home” button.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Another great Apple product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced up easily with the iPhone we had. Works great. No issues at all. Just wish the battery lasted as long as the iPhone but I get that the size of the screen will impact the drainage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I use it mainly for Goodnotes and for work. It's been easier to track inventory on it. I like that I am able to just draw my own charts and forms

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The screen is super clear and it feels so much larger than my previous iPad (late 2012) battery seems to have a shorter life but we have been using it alot

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    super nice iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice product, I love my new iPad air, has a super powerful processor and do the job... I used for regular use like email, calendar and make notes, but also do video editing, photo and play game heheheh... no complains!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and easy to use. Main reason I purchased it was so I could use it to FaceTime my grandsons. They love to talk to their Great Papa and Gigi and it makes it easier for my parents to see them. Love the large screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Improvement from the mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPad mini to the 10.9. Great move. I enjoy the larger screen as well as the OS enhancements. It feels very good in my hand and the bright colorful screen is great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    i love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first ipad since the 1st gen mini. i love this thing, i use handoff a lot and it’s great to have this to pick up where i left off. it’s the perfect middle ground ipad. i do wish it were a tad cheaper but i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent Apple IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apple iPad is amazing for school. I could screen record my class session whenever the professor forgets to record our class session and it’s a lot faster for me to study for school.

    I would recommend this to a friend
  • Cons mentioned:
    Touch id

    Rated 5 out of 5 stars

    Overall very nice iPad, sufficient for most.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice IPad and for most people this will be all they need. I didn't care so much for the Touch ID, would rather facial recognition. In the end, I returned this and decided to order the 2021 12.9" iPad Pro.

    I would recommend this to a friend