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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 5815 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, processor speed, and overall performance of the 10.9-Inch iPad Air. The amazing screen size, lightweight design, and sufficient battery life also contribute to positive user experiences. Some customers have expressed minor concerns regarding the camera quality and the absence of a headphone jack. Others noted the lack of a Home Button and some issues with Touch ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 5,815 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great, solid device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Mini (6). It was a tough decision because I absolutely LOVED the Mini for what I need a tablet for, but I was needing more storage on my Mini, and to buy the larger storage on a new Mini was about the same as the 128G Air. In the long run, I do enjoy the perks of the appx. 2” larger screen, the speed increase (not huge, but a little), and the larger storage is great. The larger screen size seemed like it was going to be an issue, but it ended up not feeling like that much of a change for me. I bought an excellent case (Zugu) and very much enjoy the device. In my many visits to Best Buy to compare my Mini to the Air/Pro, I had wonderful customer support that was willing to be real with me and have excellent feedback to my questions. The main thing that pushed me to buy the device was a flash sale, but I don’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Ipad Air 5th gen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great choice! Very suggested, it’s fast and smooth and it’s perfect for when you want to watch some shows or movies. Battery is great and the charge does not take very long. I am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, great speed. Love it. The extra memory is worth the added expense.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Get off the Fence;)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence about making this purchase but I'm so glad I did! This iPad Air is incredibly quick, holds a charge for a long period of time and is amazing for notetaking. I almost purchased another iPad mini instead of the Air, but I definitely made the right decision. Absolutely perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my New iPad Air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly so happy with this iPad Air (5th gen)! It’s super fast, really lightweight, and the screen looks amazing. I use it for everything—streaming shows, taking notes, and even some light work stuff. The battery lasts forever too, which is a huge plus. It basically feels like a mini laptop when I hook up a keyboard. Totally worth it—so glad I went with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Die Hard IPad User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Apple IPad, and I have had no complaints about any of them until this one. Pros and cons…screen size is larger, super fast processor, large storage capacity. Cons..NO facial recognition, only fingerprint Touch ID, which I feel like I’m constantly searching for the spot on the side and laying my finger just right. If you want facial recognition, you have to go for the pro, I guess. Battery life isn’t great. Compared to my IPhone 13 Pro Max, it sucks the power faster than any iPad I’ve had previously, and I’m not even playing games, mostly just social media, emails, or texting. However, if you’re like me and just a die hard fan of Apple, I would still recommend it. I caught it $100 off at Best Buy, so price wasn’t too bad!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Buy the m2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this before the m2 iPad air’s were released. It works great, fast, battery is good and the Apple Pencil pairs flawlessly. I saw a durability test which is rather poor for this model. Seems to be improved on the m2 version along with an increase in the base storage to 128gb. I would buy the m2 air over this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Undisappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ipad was my older slow IPPro replacement. I bought a keyboard and pen along with my this device. It is running as fast as my laptop. Battery life almost lasted 2 weeks. PRO. Amazing, fast, sharp screen, choice of color and responsive. It will my new travel buddy. CON. Little on the heavy side cuz of battery size.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love my iPad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the same one for myself a few months ago. This one was for my wife. We both love our iPad Air. Good screen size, very fast, safe browsing. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Store Manager

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never believe Ipad is better than laptop until I got this Ipad and play around for awhile. It's a great product and fast processing, switch from one application to other application better than I expected. Need to purchase Microsoft Office to make it a complete system for running my small convenience stores.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Incredible IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This table it great. The speed of the M1 is probably too much. I love the fact I can use stage manager on this device and on an external monitor. With the 256gb I have storage that should last for 5+ years. Love that this works with Magic Keyboard portfolio and pencil 2 just like the pro model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    The best purchase I've made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this device is perfect. The screen is just the perfect size, not too small and not too bulky. I got it for doing my school work and it's been helping me soo much even if it is taking time for me to get used to writing on a screen instead of a book. Definitely worth every penny, and even better when you get it for a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. You can do so much with it on the go. Easy to carrier and very compact. Go so long without charging. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Best iPad Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fifth iPad. Assume Apple assures older models don’t work as well in its updates but this is the best iPad I have had. Very fast. Easy to download everything from old iPad. Easy and faster to shut down and restart. Easier to take screen shots. Better camera.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Good iPad for Schoolwork and Art

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this iPad for art and school work in college, and it is very good for both. The M1 processing core allows me to have multiple layers on my art apps and the school work loads very efficiently on Adobe products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    I pad air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I I like it cause battery last long it’s light and has a big screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Fast, great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perfoms flawlessly. I decided against the iPad Pro, and I’m thrilled with the iPad Air. I replaced my laptop with this iPad. The M1 chip is ridiculous for a tablet. The battery performance is fairly good. About 5-6 hours of straight streaming

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to upgrade from my IPad Mini (5th edition) as was running out of memory. Decided to go with the 10:9 IPad AIR WITH 256 GB of memory instead of the mini since this was updated this year. Love the display and quickness of the processor. Editing my GoPro videos is now so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    iPad 5th Gen Air 256GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad yet. It serves it purpose in our house and would recommend as it has been a solid unit as has been all of our previous iPad's.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Processor speed

    Rated 5 out of 5 stars

    Beautiful Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the display. Easy to use and fast with great battery life.

    I would recommend this to a friend