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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 5815 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, processor speed, and overall performance of the 10.9-Inch iPad Air. The amazing screen size, lightweight design, and sufficient battery life also contribute to positive user experiences. Some customers have expressed minor concerns regarding the camera quality and the absence of a headphone jack. Others noted the lack of a Home Button and some issues with Touch ID.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,815 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Air is solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 2016 iPad which proves that these devices will last a lifetime. I use it on plane rides from Chicago to Los Angeles weekly and this is amazing. The battery life is perfect and plenty of juice left when I get to the hotel. The screen looks great, the response works well and I love the size of 10.9 which is perfect for travel. I use it as well when I play in a band for my music as well on the weekends. These devices are solid and can't wait to use it for another 6 years going forward like my old iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome iPad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and very nice and lightweight! Will buy another!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Apple - 10.9 ich iPad Air review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent on its memory, speed and screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Happy Purchaser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was purchased for my daughter. She’s an artist and loves it. I was a little concerned about the delivery process since UPS transferred the iPad to USPS after having it for two days. Overall the iPad has a good battery, the weight and size of the iPad are good. Also, she loves the pencil. I’m very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad Air (5th Gen) Best One Yet!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Air (5th gen) was super easy to set up and functions very smoothly in the absence of a home button. The set up was seamless by setting my iPhone SE next to my new iPad. All my aps, photos, and documents transferred within 3 minutes, and nothing was lost during transfer. After using my new device for a few hours, I found it very easy to navigate in and out of various apps and screens. I also found a good selection of cases and screen protectors to accommodate my new device!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    ipad air review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works great! Only issue was the screen flickered when putting pressure near the camera

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Apple iPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Apple iPad Air. Great speed. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must recomment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great product. Im fully satisfied with the product and best buy service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and I LOVE IT. Easy to set up and the perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great iPad Air 5th Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect size. Lots of power to run grandson’s games! Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD AIR (5TH GENERATION)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chatted on line with BestBuy Chat and ended up ordering IPad Air (5th generation). All my questions were answered in terms that i could easily understand. The price was the best in area and iPad was delivered within a couple of days. Impresssive service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    iPad Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for me. Excellent battery life. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Good and fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster then I thought.. Really usefull gor all classes and after school activities.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    iPad air5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my iPad air2 with this model. Larger screen. Great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Hm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s s good size to have when traveling. It’s lightweight when compared to the 12.9” iPad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New iPad meets all my needs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my iPad I procrastinated because I was a bit intimidated about what version to choose. The sales person helped make my decision and purchase very easy. I had an appointment to transfer data from my old iPad but found it was so easy and intuitive to do on my own. The new iPad meets all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great portable tablet!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation iPad was exactly what I was looking for. I mainly wanted this because I wanted something portable that I could use to watch movies and tv shows on, and it does the job. If you’re looking for something to replace a laptop though, there are certain aspects I miss; typing can be a little difficult at times and you need to buy a pen to use apps like Canva for editing.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The best I have had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPad. and the best so far. it is fast and easy to see and read. The sales associate did a great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great first experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was quick and the trade in value was processed in the time range specified. The only complain is the unprofessional behaviour of the delivery service person who left my package outside the apartment building and not within the premises. The ipad works fine! Battery drains rather quickly but also recharges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Faster and lighter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my old ipad pro and lighter to hold.

    I would recommend this to a friend