Customer Ratings & Reviews

Nice but the delivery was awful. They took a picture of myself… this should be forbidden

Unable to give a review, still waiting for it to arrive. The say it shipped on 12/26 but then it was delayed. And has been delayed since then, with no word from Best Buy. They charged my credit card for the IPad but still waiting.

not the best apple product for the price for sure, definitely not worth $400 price tag after taxes

Just an average ipad, made for basic use. Get ipad air or prp

This is my 3rd iPad. The battery life is awful. I need to charge it daily. My gen 9 iPad only required charging every other day.

Rating 1. Kept getting stuck during set up. Couldn't even get it to set up fully. Tried to exchange or replace. Then to get the replacement they charged us more!

The sound is bad and not much volume. Got no help

Product have never been delivered to me anns it was misdelivered to a wrong adress and Shipper (FedEx) already responded the same but Seller (BeatBuy) not refunding or replace the item.

I like it but why don’t you have the case to go with it.

Best has the worst customer service. Buy items from someone else. There service is some of the worst when it comes to getting a problem resolve. My best buy membership is a waste of money. You are no different then the regular customers. If you buy muiltible items they will only give you credit back on one item. Does not say that. This is rating is not about the IPAD itself just the customer service.

Didn’t work. At all. Wouldn’t come on. Exchanged it. Didn’t have one. So, should be in store Jan 6th to pick up

iPad was supposed to have engraving on it, but did not happen. Otherwise is great!

it didn’t update tracking it never came i contacted 100 times and never got my money back or the ipad actually shipped. i’m assuming it got straight up stolen by the truck driver cause that’s insane.

Can't review. You said pickup at store 8/15, but you say it's delayed! If doesn't come in by 8/28 believe your email said it will be canceled which is alarming since I already paid for the item. What advantage is there in being a total care member anyway?

Terrible shipping, last items shipped to wrong apartment and individual claimed never got item even though picture from delivery driver shows location

Was not satisfied with the item the young lady was sold me because she gave me the wrong item

Ordered with guaranteed shipping date and was lied to. Customer Support doesnt think outside the box either to help resolve issues.

Won’t turn on after 1 day of use. I will be returning to see what’s wrong

It’s crap. I was tricked into buying it because I don’t understand computers. It’s a $400 brick.

Price in Amazon just dropped to $299.99, since I bought 2 of these I'm out $40.