Customer Ratings & Reviews

Great customer service at Best Buy. They were able to help me find exactly what I was looking for.

Typical Apple product, obsoletely perfect! Works great with the Magic Keyboard

If I could give zero stars, I would. I purchased an iPad from Best Buy, but they NEVER delivered it. When I contacted them for a refund, they refused. After filing a police report (2025-114-001976 ), they suddenly called and promised to process the refund—only to backtrack and refuse again! It has now been two months, and I am still fighting to get my money back. This company has the worst customer service, deceptive practices, and zero accountability. They take your money and leave you with nothing. DO NOT trust Best Buy. They are thieves hiding behind a big brand name. Save yourself the stress and shop elsewhere!

Really happy for having this product. I love the display and performance is tremendous. Battery is awesome and thin &sleek. Price is affordable and overall I'll recommend this product for professional and personal use.

I purchased the 11-inch iPad Air with the M2 chip back in January, and it has been incredibly useful since day one. It’s fast, smooth, and handles everything — from multitasking and note-taking to streaming and light editing — with ease. The display is stunning, the battery life is solid, and the M2 chip makes a noticeable difference in performance. It’s lightweight yet powerful, making it perfect for both work and entertainment. Definitely one of my best purchases!

Works very well. Good battery life. Fast processor lets it move quickly. Beautiful clear screen.

excellent and powerful product. runs beautifully, lasts all day, and is the perfect size to take anywhere you need it to go. great ipad for students but likely others in the workforce as well. compatible with my phone and headphones and the Apple Pencil makes this a great addition to my workspace.

Amazing, fast, lightweight, and overall great it holds up pretty well with hard task and the apple ecosystem makes it even better. I use it for school and the pencil and Magic Keyboard for it makes it even better and its not a laptop replacement because its an ipad

Excellent iPad. Very fast, no issues with Bluetooth connectivity, excellent screen, not to heavy, long lasting battery life, just perfect!

I absolutely love my new iPad. It's the perfect size, it's lightweight and is very portable. The battery life is great. Highly recommend getting My Best Buy Plus Membership as they will price adjust for up to 2 months and you get discounts on many items.

Perfect for my limited computer knowledge,easy to set up and use! Glad I got the 256 g! This iPad is much faster than my older one

The M2 chip makes this iPad much faster than it's predecessors. The display adds a nice touch too and the 256GB is more than enough!

Im currently a college student working 2 jobs and always on the go. I have to say this iPad Air is super convenient if you’re having to do any tasks that require you to be online for. I can NOT complain about this product because it has everything I need while I’m able to carry with me on the go everywhere!! It’s super fast and I’m able to do multiple tasks on it at once. One of the best purchases I’ve made for myself and for my busy schedule I have.

very good performance, battery life, really good processor and affordable price.

This is my first iPad since the 2nd generation and man, what a difference. It's fast and beautiful. Easy to set up and lots of cool functionality.

The newest generation iPad Air with the M2 chip is honestly more tablet than most people could ever need. The screen is fantastic, performance is off the charts, audio is great and build quality is excellent. I have used it with Lumafusion to edit 4k videos and it doesn’t hesitate. I’ve used it with the pencil pro to draw and it’s smooth and enjoyable. Battery life is excellent, too. It’s probably the best value proposition from Apple when it comes to tablets.

This iPad has the perfect amount of storage space for my needs. Rapid response, light weight and easy to use

Nice design, love it..!!, size, color and performance

Very easy to use straight to thw point and it works smoothly very much what i needed

upgraded from an old 6th gen--so much faster, thinner, lighter weight; the fingerprint on the side is awkward--the old home button was easier (may just take some getting used to)