Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $559.99
Clearance
The comparable value price is $699.00

Customer reviews

Rating 4.8 out of 5 stars with 308 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the 11-inch iPad Air M2's speed, ease of use, and large, sharp screen. Many also highlight its lightweight design and excellent battery life, making it a convenient and portable device. The ample storage is frequently praised, while some users find the touchscreen responsiveness inconsistent depending on the surface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-308 of 308 reviews
  • Cons mentioned:
    Touchscreen

    Rated 1 out of 5 stars

    Apple IPAD doesnt have Instagram App

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured out that apple Ipad air doesnt have a specific instagram app instead, they use iphone instagram app and you can zoom it in, plus I expected to have a better screen but then i figured my samsung s9 fe had a better brightness and almost same quality of ipad air, disapointmnet

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to update my iPad since Apple stopped providing security updates for it. Very disappointed in the new iPad Air M2. I knew that there was no headphone jack or home button. But I didn't realize how poor the replacements were implemented. What was done with a single button push now takes one, two or three swipes. Overall it has lost the Apple feel. It's awkward to hold, things don't always work, etc. I feel like I'm using a Android product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Experian

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was great, apple is a good reliable product, I think I can speak for everyone one that, the reason I am giving 1 star is because of customer service, I told the worker to not run my credit and he did after knowing I still had a valid open credit with Best Buy, he lied to me and said he didn't, but it should up on experian, you can’t trust anyone now a days I will take my business elsewhere, new means of consumption, amazon, here we come…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was never delivered by the shipper and I have been told that I would not receive a replacement or refund. I have spent @ $7,000 this year alone at BB, but I will never purchase anything again due to this incident and the customer service follow up. I requested a call from the group investigating the non delivery and it never occurred.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still No Tablet.....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why does Best Buy FUMBLE EVERY single online order ? Why are your logistics so terrible. WHY IS YOUR ONLINE SUPPORT SO AWFUL ? wWhy do you burden your customers with your operational challenges and NOT give them adequate support in fixing your FUMBLES and lost items.3 weeks and still NO TABLET.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You send the wrong color!!!! Even though you sold it to me in the store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great economy-level iPad. Good power, less cost.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 15 years I've owned every level of iPad that has been made, and after using the iPad Air with M2 chip, I see no reason to spend the extra money for the Pro version anymore. Great iPad, good power, excellent screen sharpness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new iPad. Great for daily use. Highly recommend

    I would recommend this to a friend