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Customer reviews

Rating 4.9 out of 5 stars with 3338 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, portability, and speed of the 11-inch iPad Air M3 chip. Many find the battery life, screen quality, and size incredibly impressive, while the design and color options are also appreciated. However, some customers have expressed concerns regarding the refresh rate and heat dissipation, while others have pointed out the lack of phone capability and facial recognition. A few customers have also found the Touch ID feature to be somewhat bothersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,338 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school and it’s been so helpful already!! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immediate value to a small business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these to for use with my small business point of sale. They’re the perfect form factor whether I’m in the store or at a pop-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE APPLE PRODUCTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE APPLE PRODUCT. SWITCHED FROM 10TH GENERATION TO THE IPAD AIR. ALSO HAVE 15'' MACBOOK AIR AS WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and support. Upgraded performance was explained in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPad. Very responsive and fast with the M3 chip. I'm loving it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with the tablet 9 months into purchase. Got a restore notification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase experience was smooth and quick at the pickup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So useful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the new iPad Air for note taking in college. BIG lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using right now and I really notice the M3, it is a purchase at least for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of cool stuff and it gives easy access to a lot of things. I love how it lets you open 2 diff windows at the same time and it puts it side by side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention at the store, and great product, was a good experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Good Product, Poor Customer Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works as expected, but my experience with the price match process was extremely disappointing. I noticed a $100 price drop just a week after purchase and submitted a request using the online price match feature. I only received a partial credit of $17.50 ($18.61 with tax), and the remainder never showed up. I contacted customer service multiple times. Initially, they acknowledged the issue and said it would be resolved in a few days—nothing happened. Weeks later, I was given a case number and told to expect confirmation within 24 hours—again, nothing. When I called back, they claimed there was no record of the case and told me they wouldn't be taking any further action. Because of this experience, I’ll be considering other retailers for future purchases whenever possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an…. IPAD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 6 mini first gen, this was a nice upgrade. Better to write on for sure. Definitely don’t get the pro, this is all you need

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better camera. Same Apple intelligence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About what you would expect from an iPad. Works great for my kid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Atendimento excelente e o iPad é perfect, atendeu todas as minhas expec

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for small business owner and content creation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iPad Air for my wife and she loves it. It’s the perfect size for her to play Monopoly Go all day long. lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service advisor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience in the store when buying the APPLE was spectacular, the seller was professional, friendly and fast GOOD BUSINESS!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for engineering study

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for engineering and the sciences. was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really enjoy this since he uses for notes n college.

    I would recommend this to a friend