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Customer Ratings & Reviews

Your price for this item is $599.00
The comparable value price is $699.00

Customer reviews

Rating 4.8 out of 5 stars with 908 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the 11-inch iPad Air M3 chip for its great overall performance and speed, as well as its lightweight portability and exceptional battery life. Many appreciate the screen quality, convenient size, ample storage capacity and design. Some customers noted that it lacks phone capability and facial recognition, and a few mentioned that the iPad Air can get hot easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 908 reviews
  • Rated 5 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Like being able to get Apple products same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as expected. Bought an open box and quality as just as like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, faster love the I can use the pencil pro and draw anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I ordered. Should be a way to recyle things when they break.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Good size to hold and not heavy. Colors look good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with amazing OS and great features that incorporate the eco system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and explanation on options by Natalie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad 2025

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and offers great features. First time owning a IPad and enjoying the experience.

    I would recommend this to a friend
  • Cons mentioned:
    Facial recognition

    Rated 3 out of 5 stars

    not impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was so surprised this did not have facial recognition. Also seems slow to boot up and I dont like layout. May return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, good products in Best Buy. Always love to shop in Best Buy since 7 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New IPad AIR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs Face ID due to too many apps that require passwords to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Good Product, Poor Customer Support

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works as expected, but my experience with the price match process was extremely disappointing. I noticed a $100 price drop just a week after purchase and submitted a request using the online price match feature. I only received a partial credit of $17.50 ($18.61 with tax), and the remainder never showed up. I contacted customer service multiple times. Initially, they acknowledged the issue and said it would be resolved in a few days—nothing happened. Weeks later, I was given a case number and told to expect confirmation within 24 hours—again, nothing. When I called back, they claimed there was no record of the case and told me they wouldn't be taking any further action. Because of this experience, I’ll be considering other retailers for future purchases whenever possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transaction was smooth and fast. I got my IPad the next day!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of ordering and pickup. Product was exactly as expexted and Im happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved it! The iPad is very nice with good quality and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product overall except for the batteries, they dont last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased! Would buy IPad air again. Love Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great but my kiddo says it’s hard to swipe out of apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Helps me stay organized and is great for taking notes and my school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for gift, the best gift that you can give!!

    I would recommend this to a friend