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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2913 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the 11-Inch iPad Pro (1st Generation)'s large screen size, ease of use, and performance. Many appreciate its lightweight design, long battery life, and good camera quality, along with features like Face ID and the Apple Pencil's responsiveness. However, some customers find the price to be high and miss the presence of a headphone jack and home button. A few users also noted some software limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,913 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this iPad. I had the original IPad Air and it has served me well all these years. With this one, I love the bigger screen, the brighter light and how quick it is. I’m looking forward to using it when the iPad iOS comes iut

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for college students!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a full year of using this for college, I can say that I am satisfied with how much usage I get from it as a laptop alternative! I bought this with the keyboard attachment and apple pencil so that it could function as a “notebook” and laptop all in one. However, be wary of its limitations in the school environment and make sure it can handle all your school purposes, I encountered typing issues with multiple sites/apps such as Canvas and certain math calculator sites like Symbolab. Furthermore, some of my classes’ course websites required Flash to complete homework assignments, which wasn’t accessible from my Ipad so I had to borrow a friend’s laptop to complete those assignments. Overall, a good investment for those looking to purchase this for educational use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lightweight, sharp color screen, user-friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen quality is exceptional and the iPad Pro is very lightweight. I’ve been able to switch to this version of iPad (over iPad Air 2) which doesn’t use buttons except to turn on, for example, and I’ve become accustomed easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great size and still portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my girlfriend's mom, who is not very tech-savvy. She says she loves it. It is very intuitive, and the screen is big enough to watch videos, work on emails, and scroll through the apps that she likes to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And I was Worried!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPad Pro 10.5 so I took a lot of time in the store talking myself in and out of buying the new iPad Pro 11. I only just bought the 10.5 within the last year or so, I couldn’t imagine that there was much of a difference, I mean yeah, it was resigned but software wise, was it all that different. I had long conversations with an Apple expert & Best Buy rep, by the way they were both amazing and patient, to get the details of the differences between the 2 devices. I also had the option to trade in my 10.5 for a decent credit. After a grueling hour or so, I decided to buy the 11 and trade in my 10.5 for a discount. I did this so I wouldn’t be able to change my mind and return the 11! Although I bought it, I was still questioning my decision. UNTIL I started using it! OMG! I immediately noticed the difference and instantly, ALL doubts and fears of regret completely vanished. I love it! I’m so glad I decided to purchase it, it’s worth every penny! In addition to the iPad 11 I bought the Apple Smart Keyboard and the 2nd generation Apple Pencil. AWESOME accessories! Hey, if I was gonna do this, I figured I’d do it right! What sweetened the pot was the 0% APR for 12 months. I can’t wait to see how much more I’m going to love it once it has the iOS 13! My recommendation after owning it for several weeks, GO BUY IT! JUST DO IT! GO BUY IT!! You won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great student computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to pick up the iPad easily and also scored a great deal as a student. It has been an awesome powerful tablet and great for everything I need for my classes. It is very portable and can do almost anything a normal laptop can.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best iPad so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few iPads over the years and this one is great. I love the small bezel, the Face ID and it performs phenomenally. Works great with the Logitech pencil. (Cheaper than Apple Pencil and perfect for my limited needs.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad to replace an aging Samsung Galaxy 10.2 tablet that I never really liked that much, and that had slowed down so much over the years that it eventually became useless. I really like the iPad so far. It's blazingly fast on my home Wi-Fi, the graphics are amazing, the apps are mostly useful and the battery life seems acceptable. The only thing I don't like is the way Apple denies the user access to the file system. On my Samsung, I could open a File Manager app and see the directory structure and all files just as on a Windows PC. Not so with the iPad. I transferred some files from my PC to the iPad (that's another story) and--I swear this is true--I STILL can't find some of them. With that exception, I really like the iPad and expect to get a lot of use out of it for a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been in the market for a good tablet for several years. I bought a Samsung Tab S3, a Microsoft Surface Go, and eventually the IPad Pro 11 inch. All of these tablets have their pros and cons. The main difference between the three is your reason for wanting one. I mainly use my tablet for entertainment (videos, movies, web browsing). The IPad is very good at this, but so is the Tab S3. The surface Go functions more like a mini laptop with a touch screen, which makes it harder to go from app to app or to maneuver around in apps. The main difference between the IPad and the Tab S3 is the sync between the tablet and my phone. When using the IPad/iPhone XS max combination they almost feel as if they are the same device (notifications, apps, calls, texts). Whereas the TabS3/Galaxy Note 8 combination never truly felt like they worked well together. The Samsung devices always felt like 2 different devices. I enjoy the synergy that apple products have. If I am using my iPad I can receive calls, texts, etc on my iPad and not have to worry about finding my phone or getting it off of the charger to respond or answer a call. All in all, the IPad is a great device. I only give it 4 stars because it is expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy yet professional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and quick to us as you would expect from an apple product. Multitasking is great for working. Most importantly, the apple pencil really is the highlight that makes this thing shine, especially for making artwork.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely worth the upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a well thought out product. I love it for drawing in procreate. It’s lightweight, can handle extremely large files and I love that the Apple Pencil magnetically sticks onto the side of the iPad to charge do you never lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is big on tech! I decided to purchase this item for his Christmas gift. He loves how sharp the image is. How little bezel there is. The cameras works great, which is something i didn't expect. He said the specs on it were fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad Pro Yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the opportunity to own and use three different generations of Apple iPad Pros: the 9.7”, the 10.5”, and, now, the 11.” Although, I’ve only had the iPad Pro 11” for a short time, it has quickly become my fast favorite. It took a bit of getting used to an iPad without a home button. However, the Face ID is both quick and responsive, and works perfectly for me about 95% of the time. I don’t miss the headphone jack at all because I only use Bluetooth headphones, anyway. Since this iPad Pro 11” connects using USB-C, and comes with an 18W Power Adapter, it charges faster than any other iPads or iPad pros. I use this iPad Pro 11” for both personal and household budgeting/business use. It’s a purchase with which I’m thrilled to have made, and I would definitely buy it again — from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great iPad for my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is great size for movies, web browsing, and business applications. Little bit too big for use without a stand. Battery life is excellent. Have yet to worry about it dying in the middle of a task. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    excellent upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed on this iPad is amazing, and by shrinking the bezels, the size is remarkably small to still get an 11 inch screen. I'm looking forward to the new operating system coming out soon to really take advantage of the power.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Fantastic Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 2nd gen iPad. This purchase was way overdue. The screen size is great. While not being much bigger than my previous iPad, I get a lot more screen real estate. Apps run really fast and screen colors are fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the iPad Pro because I wanted a bigger screen than the 9.7 inch iPad and the iPad Pro is quite a bit faster. Colors are vibrant and the sound from the speakers is very impressive. I am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Best of the ipads

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried all versions of the iPad and this is the best. The smaller size makes it easy to carry. But it’s still large enough to get everything done. The Pro makes it powerful and allows use of the Apple Pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 1st generation iPad Pro 9.7” which I traded in towards this purchase. Bought when it was discounted the week before Black Friday. Great 11” screen and great all day battery life. Highly Recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great iPad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this iPad has plenty of space for you to keep your stuff. It is fast and well-build material. The downside is its price.

    I would recommend this to a friend