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Customer Ratings & Reviews

Apple - 11-Inch iPad Pro (Latest Model) with Wi-Fi - 64GB - Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1107 reviews

97%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 8 reviews

Pros

Cons

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Customer ratings & reviews

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Page 1, showing1-20 of 24 Reviews
  • Rating: 3 out of 5 stars

    Apples Value Proposition Is Odd

    Posted
    MichaelT
    • My Best Buy® Elite MemberElite Member

    For me, this is a tough one. It has more power than their new MacBook Air, yet it doesn't offer as much value as the Surface Pro 6 when you are comparing them. Pros: Display Weight Responsiveness Cons: Durability? Lack of OS Price Storage Options No Expansion. I like the iPad pro, but why doesn't Apple turn this idea into a Microsoft Pro like idea where it can run full OS? There's just some things that a iPad Pro can't do. I understand that Adobe apps are coming to the iPad, but if the app isn't in the app store, can't just download the program. The durability of this iPad is a little worriesome too. I feel that it can crack pretty easy, and that it may bend a bit too easy as well. It's just okay, diehard iPad fans will love it, but everyone else should probably look at the Surface line.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s New, It’s different, It’s Big

    Posted
    bestbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve had a iPad and iPad mini and liked both. This iPad Pro is larger which is okay, just makes it harder to type. The set up was the worst. I set it up through the apple cloud and that went fine. After that was entering google account passwords. It’s kept popping up the settings or cancel white box but wouldn’t let me select either. I have 8 accounts and it was like watching the iPad have a seizure. I erased it and started over again, did that 5 times. Called apple, got disconnected and they didn’t bother to call back. Erased it again and just sat there watching it’s seizures until it finally let me enter my passwords. Spent hours doing this on and off because it was so frustrating. I wish I’d not bought it and waited for the mini pro to come out. Oh well, stuck now. My advice, wait for the mini pro unless you want a big big iPad.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Hardware Thats Limited In More Ways Than One

    Posted
    FlankTheTank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Initially loved it when I first got it. The build was great, thescreen was beautiful, and the UI was snappy. Unfortunately the artificially crafted limitations of iOS sours the user experience. I couldn't choose default apps, I couldn't move apps to wherever I wanted on the home screen, and YouTube is limited to only 1080p on this gigantic and beautiful screen. There were plenty of devices that wouldn't work through the USB C port. I ended up returning the iPad because at this price point I don't expect to be so restricted.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ehhhhhh..

    Posted
    Gigigigi
    • My Best Buy® MemberMember

    I have been wanting a iPad for months now! I am an all Apple customer, I have the MacBook and iPhone since forever. but today I finally got up and got an iPad. I was beyond disappointed, but that is my own opinion. In reality, it is just a big phone without service if you just have the wi-fi service. Half the apps that I wanted to use wouldn’t even fit the whole screen, it was about the size of how it looks on your iPhone and you can zoom it in but then it looks very pixel. If you don’t have a computer than I would say go for it! But overall its just “ehhhh”.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great, but expensive for the limitations

    Posted
    Alejovet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This device is amazing, super fast, powerful, but IOS is not good, very limiting on what you can do, browser is limited to mobile, no chrome options available, all apps need to be bought and are expensive...I will stay with my slower and updated but cheaper and useful for everything I need Samsung s3 tablet; I wish at least they would have made it more usable than just a large iPhone, is a shame for such a powerful and well designed device. I guess this will be good for a graphic designer or someone who has lots of money sitting around and doesn't care about use and practicality.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    New purchase - Bent out of box

    Posted
    M98S
    • My Best Buy® MemberMember

    Although Apple admits the bent out of the box is normal it’s a big major design flaw in my perspective. Even after putting this thing in a protective case for the first time the bending is very noticeable with a U shape dip right down the middle. Would strongly recommend getting AppleCare+ if you plan to keep this device! Very limited 51gb available storage after first boot. Apple needs to get of their butts and dump the 64gb storage and start using higher 128gb storage for their base models.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Love the iPad

    Posted
    Bret
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love the new iPad. The graphics are great and the Face ID is a nice addition. However, the reason for the 3-star review is because of the new charging cord. It is now a USB-C on both ends of the cord which means the old USB plugs from previous Apple devices no longer work with this cord. Also, I bought this to pull data from a computer and this new cord makes that process much more difficult and requires a work-around.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great concept, but........

    Posted
    Stoney
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Phenomenol speed for a tablet. BUT...….. This new iPad requires the USB-C connectors, so ALL new wires and adapters must be purchased. Also, for some reason, the facial recognition would not detect my girlfriend if she was wearing her glasses and not her contacts. Our iPhone X detects both. Hopefully an update will help with the facial recognition.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not the same

    Posted
    Tyler
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The product works but I am not so impressed with it as an end user. I really miss the home button. It’s an iPad yes but it’s less than stellar for the price I paid. I do like the mini USB port for charging. If you are an apple fan and looking for a smaller screen, this will suit you. Overall, the item is just ok.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Size Matters

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Returned this after three days to upgrade to the 12.9 version. The 12.9 is slightly bigger on overall size and it counts if your doing any decent amount of streaming on the iPad. Overall it’s an upgrade from the regular iPad but if you’re into streaming videos I would suggest the 12.9 over this particular iPad.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    disappointed

    Posted
    shooter50
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was disappointed in this purchase. I was upgrading from a 2018 standard IPad and looking for a noticeable increase in speed. That just wasn't the case. Face ID was slow and lagged compared to the IPhone XS. I ended up returning it as it was not worth the price differential over the basic ipad

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Beautiful and Amazing but...

    Posted
    Jraq
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The design is a bit clunky. The screen is nice but not functional for gaming on. Movies look amazing. This works great for folks looking for an affordable alternative to the MacBook, if they have a keyboard for writing and other casual use. Most apps I use haven’t caught up with adapting to this item’s potential.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Does not use Lightning Cable. Ugh

    Posted
    Vulcan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First the positive. Incredible display, very fast, Face ID works perfectly. Apps are slowly converting to the 11” screen size. Negative: The new iPad Pro doesn’t support the lightning cable that most have. It requires a USB C cable to charge. So another charging cable to lug around now....

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    This iPad Pro keeps losing its internet connection

    Posted
    VPI69
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There must be an inherent problem with the 11" iPad Pro since mine keeps losing wifi internet connection. While the symbol of the connection eventually disappears, the connection has been lost much before that and it becomes frustrating. Big Apple issue.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good, but not worth the price

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Definitely a nice, sleek, good looking and useful piece of hardware however, I don't think it is nowhere near worth the retail price tag. A little over $1,000 after taxes & Insurance and I'm still not seeing the point of this high high price tag.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Best one

    Posted
    Armando
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sound is awesome. Screen is great. But it’s heavy and my iPad has touch screen issues. Live far from apple store so I’ll have to mail it to them

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great tablet. My son loves it!

    Posted
    IdaB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We especially enjoy the camera feature! Crisp, clear, life-like pics! The video feature is phenomenal! We have enjoyed it at parties, concerts, meetings, and the results are happifying! Thanks!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Amazing look but not a good enough upgrade

    Posted
    Tmact1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really dig the new look but it's got the bendgate issue and both of my new ipads have it. Face ID doesn't work so well on ipads because of it's size.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Just for work very expensive

    Posted
    Gameman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Can’t do much with it just got my company to buy me one. I never use it u less I’m emailing or reading manga from shonen jump..to much money

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Little thick feel

    Posted
    Sam30
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Its good ipad but somewhat over priced. And earlier ipads were slim edged. This has thick edges which i preferred in earlier models.

    No, I would not recommend this to a friend