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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2226 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-Inch iPad Pro (2nd generation) for its large screen size and ease of use. Positive feedback also highlights the device's sound quality, lightweight design, and battery life, with sufficient storage for most users. However, some customers find the price to be expensive. A few users also mentioned limitations with the software and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,226 reviews
  • Rated 5 out of 5 stars

    Get device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very get device speedy with great refresh rate!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Big iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know what you are getting with Apple IOS Products just this one is bigger...one thing I would say is maybe add another lighting port for charging iPad and Pencil simultaneously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first lPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad so it’s a little confusing but I’m getting the hang of it. The price was good and it came in a timely manner. It was heavier than I thought it would be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have this larger iPad, but I am finding it much more bulky than I thought it would be. I will probably stick with smaller iPad in future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device that is very capable device when pared with its accessories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture! Easy user interface, I will probably never use all the capabilities. ALMOST too big...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it would be fine for creating and maintaining my Wordpress site. not true. I do love to use it, Procreate is a powerful art program, but probably wouldn't buy it in hind site. I love Mac, but as you probably know, they want you to buy all of their products to have a full experience. I needed to buy a lap top days after dropping eleven hundred on this. Mac has purposely limited this product to ensure you will also buy a laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Not the best product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just before Christmas 2017 and 1 month later it won't hold a charge. I purchased extra coverage but you have to take it to an Apple store, Geek Squad cannot repair it. The display is nice. The processor is good. The charging issue is not good. I'm going to buy a Galaxy S3.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but very large so I rarely use it but recommend if you like large screens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough storage space for Adobe Cloud & others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An artist, I needed more storage space for Adobe Cloud and other software. Other than that, this Ipad Pro was unbelievable!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad Pro 12.9 256 GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a nice system. It's thin and light. The problem I have with it is Apple doesn't give you the proper charger for the system. The system uses the battery faster than it can charge it. It is most noticeable if you like your screen brighter. I looked online after putting up with this for a few weeks and found the reason. When you spend $1000 for an iPad you should be given the proper tools.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for a budding artist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this large-format tablet. It is great for drawing. It is ridiculously expensive, but serves our needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a bit more than the old iPads, but not as competitive to new gen laptops as expected. Also, very heavy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just not very impressed with the battery life, and overall feels flimsy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open box Ipad was in great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But unfortunately I could not add apple care and this was my second experience with an apple product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take to the apple store because it had a software problem

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed the iPad for an app that only runs on iPad. It does so much more, as we are learning almost every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has worked really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for work related functions and has been doing a pretty good job so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st I pad. Great experience so far. Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad for the price. Easy to use and super fast dowloading apps. Love it, so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Mac Air Laptop is easier and more sensible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad is great but I like my Mac Laptop better. The IPad is confusing compared to the laptop.

    No, I would not recommend this to a friend