Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $664.99
Clearance
The comparable value price is $949.99

Customer reviews

Rating 4.9 out of 5 stars with 2226 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-Inch iPad Pro (2nd generation) for its large screen size and ease of use. Positive feedback also highlights the device's sound quality, lightweight design, and battery life, with sufficient storage for most users. However, some customers find the price to be expensive. A few users also mentioned limitations with the software and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,226 reviews
  • Rated 3 out of 5 stars

    Expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it instead of laptop.....returned it. Not worth the price in my opinion. Unless you really want a tablet device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Table

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This table works great I would recommend this to a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too Big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12.9 screen Is too bulky Too heavy The sound distorts at high volume

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipment arrived accurately and promptly. Salesman had great knowledge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product keyboard had a few problems had to get a new one...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ????

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out after 4 days...have appt with geek squad tomorrow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Short battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet but horrible battery life, has good graphics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I went back to android

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, but the UI just feels so dated. Multitasking is overly complicated as well. Android is just easier.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy open box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box item doesn’t function right loses sound after two days

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok product but not full functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good project for touch screen drawing, but it does not run creative cloud applications like was told

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen freezes quite often

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used almost all generations of iPad. Based on my experience, this particular generation of iPad has a serious problem of frozen screen sometimes up to 10 seconds. After researching this issue, I found out that many users with the same token of iPad have the same problem that hasn’t been solved by Apple!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    On/off button does not work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On/off button does not work. Button quit working one week after purchase! Tried to take back to Best Buy in Atascocita TX. None in stock in Houston area Best Buy's. Don't buy until bugs are worked out. Best Buy is really not very helpful. Will try again to exchange.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New Ipad will not set up- Totally bumbed out

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Ipad pro 12.9 2 generation and it could not be set up!!! I am very disappointed with this product and will not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Absolutely amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned just about every iPad that has been released and this 12.9 ipad with 120 hz is nothing short of amazing. I strongly urge you to see it in person to witness how smooth this tablet is. I would say that upgrading is definitely worth it. The new refresh rate alone is worth the purchase. I was hesitant about getting the 12.9 because I thought it would be too big but it is perfect. Granted you are not going to be walking around town with it but it is still very portable. Fits perfectly into a backpack. It is so great for movies, games and artwork. I certainly don't regret getting the larger size. If you are in the market for an ipad either the 10.5 or 12.9 is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ipad pro 3rd generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still working. no kind of trouble. my little girl loves it. don't even want to go back to a regular ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my daughter. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Apple Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like the iPad Pro better than my MacBook Pro. The iPad is lightning fast and I like having 256 GB for movies, music, podcast, and electronic books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    aa+++ bought it as a gift for my son, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ipad and i am really impressed. Thanks to bestbuy for the deal..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for anything creative. Used it to photoshop pictures and it made the job easy.

    I would recommend this to a friend