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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2226 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-Inch iPad Pro (2nd generation) for its large screen size and ease of use. Positive feedback also highlights the device's sound quality, lightweight design, and battery life, with sufficient storage for most users. However, some customers find the price to be expensive. A few users also mentioned limitations with the software and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,226 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad Pro ever the picture quality, speed is beyond this world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But, the specs for this open box deal were better than the equivalent RAM and space on a 10.5. For the price I could not refuse. Certainly not as portable as my previous iPad Air.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    iPad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring all the features - appears ok- updates a lot quicker than my previous iPad . Larger screen is nicer to watch tv shows. Harder to find case you like at that size .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great device, good size....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a Macbook replacement for my old Macbook. It is a decent size and very easy to transport around. I love how easy it is to use and I recommend it to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for a large tablet....here ya go !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in hopes of replacing both my laptop and tablet. However, I have been going crazy trying to find a keyboard case that would work. I have spent endless hours online and there doesn't seem to be that 1 case that everyone loves. I finally found a plain case that would work for me with having it sit on my lap. However, now I will have to get a stand alone keyboard and that wasn't what I was looking for. That's just another thing to remember to grab. It gets heavy after holding it for awhile. To be honest, if I could go back, I would. I would have just stuck to a smaller tablet and a separate touchscreen laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    A big step!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a anticipated move, it was time to ditch the desktop! This large iPad will take it’s place. It is so easy to use and visually beautiful. So far it is doing all I need!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent product. Its what I would expect from Ap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very exciting to have the latest i pad. I have been using my original for 7 years. The sales staff at best by where very knowledgeable and extremely helpful. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    What’s not to Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has replaced my laptop. I love the size for everyday activities and watching movies. As with all Apple products, it’s very intuitive and I was a pro in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an iPad because I needed a iOS device. I purchased this specific iPad because I wanted a larger screen than the original iPad. The quality of the screen is excellent. Very clear. I enjoy the larger format for the specific app I bought it for, as well as Kindle and games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 12.9”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPad. Everything about it (the display is gorgeous and the drawing ability is 2nd to none). It will be interesting to see how far Apple pushes the iPad in the future as it is so close to being as a personal computer as well as a tablet (it’s not there yet in my opinion).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read about this ipad a lot before I purchased. There was a lot of buzz about speed and ease of use. It did not disappoint. Its is fast and very responsive. The pencil is a must!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great tablet...as good as a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality, display and surprisingly great sound; I usually need a speaker to watch a movie on my laptop; but the quality and volume on the iPad Pro is exceptional!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great size and resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy so many aspects of this iPad Pro. Reading kindle books is so easy on the eyes. When combined with the Apple Pencil and the Procreate app, creativy is fun and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Apple IPAD Pro 12.9 . The screen resolution is great. It makes photos shine with clarity and detail. Because of the size of the screen, documents and viewing internet articles very easy to view. Battery life is fair,averaging about 2 days of use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Awesome I-pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a co-worker with this pad, and was blown away. The screen size is great the camera and keyboard upgrades are spectacular!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great for frequent travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great alternative to hauling around my laptop. It does everything I need when I am on the road. Great screen size and excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I like the big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the I-pad pro the large screen is great and the speakers are better then my old I-pad. The pro stays charge foe a long time but takes longer to fully charge.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Weight

    Rated 5 out of 5 stars

    iPad Pro... the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing! I thought it might be cumbersome to carry but it is so light and thin it is no bother at all. It slides right into luggage. You must get the pen!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great iPad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of screen. Very responsive processor. I’ve been using this for both work and home. As an artist I can’t get enough of the app procreate!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fabulous device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th iPad and by far my best. Fast, big, tons of storage, beautiful screen… Yes, it’s big, but I’m finding I can use it instead of my MBP, which is docked.

    I would recommend this to a friend
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