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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.9 out of 5 stars with 2226 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the 12.9-Inch iPad Pro (2nd generation) for its large screen size and ease of use. Positive feedback also highlights the device's sound quality, lightweight design, and battery life, with sufficient storage for most users. However, some customers find the price to be expensive. A few users also mentioned limitations with the software and memory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,226 reviews
  • Rated 5 out of 5 stars

    Useful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son primarily for taking notes in Engineering classes. With all of the Greek symbols and sketches he need something like this. He uses it all of the time for other things (like watching Netflix) as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but at a very high price. I was happy with the purchase but was surprised by the additional costs of the pen and keyboard. I do not understand why the higher price could not have included these so called accessories. It is like ordering a Porterhouse steak and then being told you will need to buy a knife and a fork if you want to enjoy it. This is not all on Bestbuy, I know Apple has some say as well but please think about bundling for the consumer’s sake. Thank you for considering

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband wanted to get the IPad Pro for graduation back in December 2015. Finally got it and its awesome. I enjoy some of the old apps I used on my older iPad Air 2. Others that didn't work well on my old iPad Air 2 work great on the IPad Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a college student. Bought this for my son and he loves it. He has so many usages for this device. He says that it will making taking notes easier and he is able to connect all his devices with the Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE APPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to replace an old 1st generation IPAD. At first she thought it was to big, but when we added the keyboard it became her go to computer. The keypad basically makes it a laptop, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iPad instead of a new MacBook Pro becuse it was cheaper and I am so glad I did! I don’t even pull out my old laptop anymore because I can do everything I need to do and more on this awesome beast of an IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that getting a larger iPad would help with my eye problems and it has been a fantastic help. My eyes don’t get eye strain and they also don’t dry out near as much. I wish that I would have bought this iPad long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new baby!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS THING! My previous iPad (literally the 1st one made) was so loved but wasn't working anymore & couldn't be fixed. So when I finally buckled & bought a new one, I was amazed at the quality I had been missing! Just buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad I purchased was exactly what I expected. Best Buy had an exceptional rate for this item, comparatively speaking, so I took the plunge and made the purchase! Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    My iPad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the speed in which the 12.9 pro model functions and a hole lot of other features camera Touch ID security etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 12.9" because I would be buying the apple pencil with for graphic design, drawing, sketching, etc...if you're buying an ipad solely just to get on pinterest, facebook, browsing on the internet, etc...I would go smaller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the size for watching videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using this I pad to watch YouTube videos while working on my art dolls. This size allows me to see the details more clearly as I work. It is also awesome to watch entertainment videos while relaxing on the patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the bigger screen on this iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it is a great iPad. It does have a few glitches. The tray of icons at the bottom of the screen tends to disappear if you don’t keep at least six icons in it. It also has problems connecting to my wireless router.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have that apple restricts data mobility only via icloud. For the price uses pay for this unit it should at least have an usb port. Poor customer focus Apple

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great updgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great upgrade. The size and speed was a big upgrade from the 3rd generation ipad. Super clear picture quality and the response time speed is so much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ipad ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a number of ipads that have all been great. This is by far the best ipad I've ever had. The ipad pro adds another level of usefullness. The 12.9 is much larger and heavier but it allows you to do so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Really like the size still trying to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m over 50 so the size is easy for me to see. Highly recommend the pen can do so much more with it than I thought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but too big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read several reviews comparing the 10.5 to the 12.9 versions. I thought the split screen would be good, giving two screens similar to the 9.7. What I find is that the 12.9 seems disproportionate, height to width. If you want to view videos, the horizontal screen is good, but if you want to view anything in vertical mode, there is much wasted space and it seems too big for ease of use. Overall it's still a great tablet, however. I just wish I'd gotten the 10.5 instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Ipad Pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had pondered purchasing this Ipad Pro 12.9 for a few months, so glad I did! It is an all-in-one product, and of course the resolution is fabulous - great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a bit pricey, this is a really great tablet. The images are really clear and the speed is fast.

    I would recommend this to a friend