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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 732 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the 12.9-inch iPad Pro's large, clear screen, ease of use, and ample storage. Positive feedback also highlights its excellent camera quality, performance, and lightweight design, along with decent battery life and compatibility with the Apple Pencil. However, some customers find the device expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 732 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPad Pro, having owned the 1st generation model. This 2nd generation model is surprisingly a tremendous upgrade! The display's 120 Hz refresh rate is buttery smooth and combined with the more powerful A10X Fusion chip, this iPad is a joy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasn't sure about size upgrade to 12.9"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend said it took her 1 minute to adjust to the size increase. My adjustment was more like a week. I purchased the larger iPad Pro because I want to multi task. That capability will be added with the next iOS upgrade. Speed and sound is amazing (Upgrading from the second iPad Air iPad) . The only problem I have noted is that Siri responds at a low volume. Haven't yet called Apple about the issue. Would guess its software related. As a final note got the Logitech keyboard because it offered more protection for the iPad. However one drawback is there is no dictation option on that keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is great for taking notes, reading magazines or books or most everything I do with my MacBook Pro. I use to carry my iPad, laptop and a large briefcase and now I carry my iPad in a nice leather binder and the the rest at the office or at home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been using my original I-pad for years now, and it still works great. This purchase was to have a larger platform for watching movies and to contain more of my music library for on my boat or for plane trips. I have several movies and a lot of music downloaded without coming close to making a dent in the memory. The picture is perfect. The speakers are fantastic. Much better than what I expected! Battery life is excellent. I haven't kept strict track of hours, but I've yet to run out of juice while on a trip. I couldn't be happier with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome Apple Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is it is an awesome product. iOS 11 Is going to make it even greater. This is not my first iPad but first iPad Pro. I was waiting on the 2nd generation and it was worth the wait. I love as soon as I command it to do something it waste no time in getting it done. Faster needless to say than the first generation. No regrets. Don't forget the Apple pencil which works great with it. You can't purchase this product without the Apple Pencil, Protective case, Invisible Shield by Zagg, and Keyboard. Oh yeah and Apple Care. Those products work well together.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Storage

    Rated 5 out of 5 stars

    Mother Board

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad was nicknamed the Mother of all iPads by my neighborhood kids. It truly is. Great speed, storage, and it makes everything pop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Apple Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a larger format tablet I could use to watch videos, etc. This large format iPad meets that need. I would recommend purchasing a cover that allows standing it up because the size is somewhat ackward to hold in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very pleased with this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave my granddaughter the iPad Pro 12.9 128gb when I decided to purchase the iPad Pro 12.9 512gb. Love the spesed and changes made on this. Very happy with my purchase. I am pleased with all my apple products I have purchased from you

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fantastic product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference this is to my original iPad 2. The larger screen allowed for bigger keys on the onscreen keyboard and is easier on the eyes, maps etc are a lot clearer. This iPad is ideal for those of us who are in our senior years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough how much I love this iPad pro. The sales staff at best buy were so nice and helpful. The price was better on line because I could purchase an open box and the sales guy told me this. Great great all the way around. The picture as well as the sound on the pro is amazing. I have watched several movies on it and it's amazing. I love the way everything pairs up to my iPhone makes life so much easier. Will probably never use my laptop again. Open box is the way to go. Definitely new quality

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ipad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our third and most impressive Ipad. Screen looks awesome; pictures look great. We use it at home as size makes it less portable friendly. Have not tried the pencil or keyboard. Apple support with questions is fast and friendly,

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    The iPad Pro - Apple has done it again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. The large 12.9 inch screen is super bright and the Retina Display is ultra clear. It’s great for watching streaming video or for playing games. Basically, anything you can throw at the Apple iPad Pro it can handle with ease. The processor is as quick as my son’s MacBook Pro and the sound produced by the 4 stereo speakers is superb. I could go on and on and on about the Apple iPad Pro. But I’d rather just end this review and get back to enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fiancé loves it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé uses it for art and he loves it! He really likes that the dimensions are similar to that of normal paper and the touch screen is super smooth. It runs even the most complex art programs with ease

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great product—overcharged by 150

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad 12.9 inch 512 gig bought sat 11/25. Apple tech told us 999. We asked if it would be less cyber Monday. Told no. Charged 1149. Product is great- price is wrong. Hoping Best Buy will correct this.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying this iPad very much. Its size is very nice for watching movies and videos. The speakers on it are very strong that it can fill the void of sound in a room fantastically.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It’s great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it’s a lot of money but very worth it. I like the size and the colors are very vibrant. It’s awesome that you can add a keyboard and turn it into a laptop computer. I love this one!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I intended to purchase the 10.5 size but when I saw this 12.9 size I loved it. Nice screen big enough so I can see everything clearly!! Can’t wait to try watching many many movies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device i ever owned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased three... yes three brand new dell 2 n 1 xps's at bes buy took all of them back, had constant coil whine issues, broken keyboard, what a rip off. my first apple, right out the box, absolutely perfect device, it never crashed and never not did what i asked it too. very long batter life, apple pencil is amazing. new apple convert, don't plan to downgrade again. friend tried mine and instantly purchased one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and nearly takes the place of a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! In most cases I think it could be used to replace a laptop (of course it depends what you use a laptop for), or would make an excellent travel option for artists.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Screen, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Ipad because it was the best value for the money and the screen for movies is awesome. Best buy had a sale on it and Apple never has sales so I was happy to save $150.

    I would recommend this to a friend
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