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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 95 reviews

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95%
would recommend
to a friend

Customers are saying

Customers admire the 12.9-Inch iPad Pro's large screen size, finding it perfect for various uses and appreciating the smaller chassis. They also praise its ease of use, smooth syncing capabilities, and excellent sound quality from the speakers. Positive feedback also highlights the Apple Pencil integration and the overall beautiful design. The long battery life is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 95 reviews
  • Rated 5 out of 5 stars

    Great iPad !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only the camera, but is everything. The great memory that it has and the fastest iPad on the market now. We love it! Thx Apple Co and to Best Buy for the good price on it! There two pictures at the end and as u can see the iPad is in a case with a keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Incredible Upgrade From 1st Gen 12.9 iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the 1st Gen 12.9 ipad since its release 2 years ago and have been waiting for the much thinner bezeled and MUCH faster 3rd generation. This new iPad is much more responsive touch capabilities, much quicker in start up and processing times and a brighter screen configuration. With more storage and greater ability to handle apps like photoshop, editing photos while in the field and not having to drag laptop is a dream come true. Approximately an inch short in height and about ½" less in width has meant less weight to pack around and less bulk but the same screen size, absolutely fantastic. The wi-fi is definitely snappier than the 1st gen and while the charging is now USB-C, I find that I don't mind, since the connection is much much faster in downloading to my iMac and charging is faster as well. Without a doubt it is worth the money if you need all of the things I've mentioned above, just beware that they are in short supply, they are THAT popular.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Product at a decent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is my 4th overall, and my second pro model. I love the large size. It is not awkward to hold at all. I opted for the Apple folio keyboard case. This is really good to with the exception that it doesn't protect the pencil. That does tend to get knocked off. The sound from the speakers is pretty good, and the screen clarity is very good. The OS is getting better with new releases. As a software engineer I still have a hard time coding with it, but it is getting better. I just have not found the right app for programming in SQL. But the ability to multitask is great with the split screen. I would say you might want the slightly smaller size if all you are doing is reading or playing games, but for me the big one is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Love the speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the original 12.9 iPad pro since it came out. I wanted the faster processor of the newest one and I wanted to use the new pencil as well. I am so happy with this tablet, love the no home button navigation, edge to edge screen, camera and sound system. Best purchase of the year!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Fast, reliable, great battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPad. Hugh up-grade from previous iPad Pro. Smaller chassis with same screen size, noticeably faster processing and can handle a days worth of activity. Pricy but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this iPad, although I could get away with the 256gb version instead of the 512gb. I have always been a computer person, but since I got this product my workflow has changed for the better. I use this iPad every day to write notes, read books, watch movies, etc. I have even used it to give a lecture on campus. The screen display is gorgeous and I prefer watching movies and TV series here than in my computer screen. Owning this iPad and using it to take notes has convinced me on going paperless, since writing with a new Apple Pencil feels great, even better than writing with pencil and paper in my opinion. This is the first Apple product that I own and I was pleasantly surprised by the quality of the apps that are available. The battery life for this device is really good, lasting over a day of frequent use. The performance is excellent, it has never frozen, lagged, restarted, or glitched in over a month of daily use. I recommend this product if you are looking for something reliable to take notes digitally and consume media like books and videos on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Apple pencil, Screen size

    Rated 5 out of 5 stars

    The best color on large size screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new large 12.9” screen with a liquid retina display. The edge to edge screen makes it look even larger. The facial recognition is so fast with no need to enter your password. I bought the Apple folio keyboard to go with it & typing letters is a breeze, The bluetooth Apple pencil 2nd generation magnetically stays on. I also use the iPad in the kitchen to watch tv & see recipes better. You will love this larger size!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Sound quality

    Rated 5 out of 5 stars

    Fastest tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is fast. The screen is gorgeous. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent product -easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the new iPad a few weeks but I really enjoy the larger size for viewing pictures of mu outdoor pursuits. It is easy to use and I'm finding new and different ways to use it almost every day.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Just another perfection.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing new with Apple. Much faster and more processors. If you like big screen then this is for you with crystal clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Another Awesome product from Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous display and definitely faster than Gen 1 pro. Not having the dedicated home button takes some getting used to. Otherwise, quality as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    I pad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pad is very light weight. Easy to use. Very dependable and screen is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent liquid retina display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very good battery life and there will be no eyestrain even after using it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After debating for years I finally bought an iPad. My MacBook Pro is old and I need to upgrade, so as an interim I got the iPad Pro with the hope it would suffice for now. Bam. It exceeds all my expectations. Not that it can replace a MacBook, but it’ll do most everything I need day to day. There are a few limitations imposed by the IOS but none that cannot be sidestepped (as in uploading music to the iCloud rather than to the device.” But I’m really happy I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love the 12.9 iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my prior iPad. Love the screen quality and ease of syncing with iPhone and keyboard case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and clarity of color. Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have iPads for a few years. I upgraded because ipad is the easiest to use and best quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    This thing is awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is everything I hoped it would be. It is fast and super clear. I love the pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Quality at a price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro 12.9” performs just as advertised. The speed improvements are noticeable and face recognition makes wake cycle close to instantaneous. There is a learning curve, as my prior iPad had a home button and had different navigation. I’m looking forward to iOS 13 as it may allow denser icon placement, which is definitely needed. Also the price is steep, but still a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best Apple Has designed in a long time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING! Beautifully designed and so easy to use. I want to by another for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I didn't buy one of these sooner (maybe because I had a cumbersome, heavy, and unwieldy high end laptop). I am so glad I purchased this as I just came back from a trip out west sightseeing and a wedding) and was able to bring this everywhere I went and keep updated on my emails, estimates, billing and purchases

    I would recommend this to a friend
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