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Customer Ratings & Reviews

Your price for this item is $849.99
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The comparable value price is $999.99

Customer reviews

Rating 4.9 out of 5 stars with 2449 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers admire the 12.9-Inch iPad Pro's large screen size, ease of use, and impressive camera quality. Many appreciate its performance and lightweight design, although some find the price to be high. A few users noted the absence of a home button and headphone jack as drawbacks. Concerns were also raised regarding the available storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,449 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so in love the best size and value I don't regret a penny spent ill do it over again beautifully made

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could have hoped for! I’m so lax I got the bigger size, so much more useful!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ipad is very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad is very useful for school and entertainment. I love being able to draw on it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Pro 12.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and both my kids seem to love the size as well as the Apple Pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best investments I’ve made in awhile. I love my iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME! NO LESS THAN AWESOME!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this new iPad far surpasses my previous iPads. Well worth the investment! Thank you APPLE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite iPad so far!! I picked this I pad for drawing and it is perfect with the Apple Pencil 2. And when I just want to relax and play games I can hook up my Xbox controller and play some games.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    IPad Pro 12.9 over rated!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Ipad after seeing many reviews and thought I would give apple a try. Am very disappointed with this product. I don’t recommend this IPad Pro 12.9. Ipad is too big and uncomfortable to use as an Ipad and is useless if you plan of using it as a pad. Most apps are not synchronized to fit properly with Ipad. Too expensive! It lacks enginuity and is very hard to use in landscape mode as well. After 3min you get tired of just having this huge Ipad on your hand. keypad very hard to use as well unless you place the Ipad on a flat surface. Ipad has to many commands that you need to learn with swipes. Apple Pencil placement is nice and has a good magnet to hold it but there is no protection for it and you will definitely loose the very expensive Pencil. This Ipad is more for someone who just wants to replace his/her desktop with something smaller and has no need to be moving it around. Because of its size and prize I don’t think a student is going to feel comfortable carrying and using this Ipad. For someone who works outside in the environment this Ipad is definetly to delicate and you will probably have to buy very expensive accessories to protect your Ipad making it even more heavier. Besides that your Ipad will end up loosing its sleek design. Product appearance looks cool but is really very annoying. Perhaps the IPad Pro 11in is the better way to go because its two inches smaller and it looks like you would have more control over it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad upgrade ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is amazing has AMAZING speakers and awesome colors the Retina display is 10/10 would highly recommend this iPad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPad that apple ah created so far, I thought about buying a macbook air or this iPad and with the keyboard, believe me has nothing to envy to the mac air

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love apple electronic devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Electronic device was pretty good from Apple. I recommend this iPad for watching YouTube videos and for doing different tasks, I really recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man o man... love it and so glad I took the drive to pick up. Me and my buddy both order one online and then drove to get them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really amazing and perchasing experience is also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I’m. A pro like my iPad Pro I will definitely recommend it to buy it you won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a title.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing since things ever became a thing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great Purchase - Great iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased this to use for my online courses during Covid which served its purpose very well! Since then it has been used multiple times every single day for personal use and now for cartoons for our little one :) this lasted me 3 years with no issues but recently got a crack across the screen. You can barely see it, and iPad works just fine, but still annoying. Either way, love this iPad, love the purchase from Best Buy and will be making many more purchases in the future! ;)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The speed on this ipad is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I bought a keyboard to go with the iPad and it works like a apple computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it baCk after almost 2 weeks. It wouldn’t charge correctly. Sometimes it would some times it wouldn’t I’d plug it in and the battery charge light would come on. but no charge.. then after an hour of plug time it would suddenly work... I took it to geek squad they didn’t see anything wrong physically or software wise... i bought another one from target works perfectly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Processor speed

    Rated 5 out of 5 stars

    A True Powerhouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away. I had the 3rd generation iPad Air and liked it a great deal - it was a Godsend with regard to my master's program and for all the reading and note taking involved. I would hear friends and watch reviewers and read articles on the myriad of advances between the iPad get 3 and the iPad Pro model here and decided to trade up to this piece of tech and am thrilled I did. The difference in speed alone is amazing; the responsiveness is like nothing I've experienced in any tablet. I do have a M1 MacBook Pro 13, and this is nearly as much as that was new, and nearly the screen real estate as well - but could not be happier. It runs far better in the sidecar mode and the increased screen size is welcomed. I almost think the 11" would have served me just as well for a slightly more manageable (in terms of portability) tablet, but that is somewhat subjective. If you are a school student, particularly online schooling, this tablet will literally be all you need. That said, for far less you can get a base model MacBook Air M1 on their refurbished store for around $800. With this, though, you are getting that coveted Apple Pencil support, touch screen, and portability without sacrificing battery power in the slightest. If you have the funds, this is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Steal Purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the iPad; Worth the price. With good display and good performance; it's almost to perfect laptop replacement

    I would recommend this to a friend
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