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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 3167 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers find value in the 12.9-Inch iPad Pro's large screen size, ease of use, and excellent camera quality. Many appreciate its performance and long battery life, along with its lightweight design. However, some customers cite the high price as a significant drawback. Concerns were also raised regarding storage capacity and the lack of a headphone jack.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 3,167 reviews
  • Cons mentioned:
    Storage

    Rated 2 out of 5 stars

    It's OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad and there is a LOT to get used to. It doesn't power down easily. Apparently iPad people don't care about their storage or what Apple is doing with your data. You can't back up your iPad to iCloud, so figure out "something" else. I think this must be the first iPad to allow a USB device to be connected because there is a terrific lack of support for such actions. I eventually found out how to get at the data but nothing is intuitive and any file manager apps I tried seemed to NOT support such an idea. For that matter, all the file manager apps seemed to not care that I even had any "internal" storage! Apparently there is no app ever devised by humans that will allow the use of a full keyboard that would including arrow keys, etc. Since I'm not interested in extortion ware, I've had to figure out how to get around such shortcomings. For the amount paid, this is really a low-grade machine. So far my Windows and Android devices are much superior to this unit in ability, scope, and ease of use. I'm going to keep using it just so I can get used to Apple concepts, but my old and dying Samsung Android worked better than this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just draw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used mostly for artwork, I am very satisfied with this tablet so far. I intended to by a product that was much more expensive, but it did not have the capabilities I was looking for as far as connectivity and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple for life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tablet it does everything that I could possibly imagine. I have replaced my Samsung Pro that I’ve had For over eight years. Now that I’m at Apple geek I’m enjoying every moment of it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but could be better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lagged on some parts when I would use games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad has truly advanced over the years. My last iPad was the original Air. I was sure the iPad was a fad and I was better off on my MacBook Pro but the Apple Pencil has taken the iPad to new levels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple always delivers and the IPad Pro did not disappoint. Very user friendly. Excellent product. The only concern was it was promised by Best Buy on 12/23 and never arrived until about a week after Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the products I bought this time very much and the service attitude of the clerk is very good. I hope I can buy from him again next time. You can take the knife immediately when you buy in the store

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is honestly really good and the way that I can multitask is amazing. It’s really easy to use for school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amaizing but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is very expensive, the product is an example of quality, but I need something that makes me feel that it is the best option, and when the clerk gives me a thousand tablets and the houndred pencil was in a poor plastic bag, what is that? Without attention to detail, the product with the add-ons is very good, but not surprising! I go to the store feeling doubts about my purchase, but I know not, I am an illustrator and it is the option I select for a reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for my parent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for my dad who is in his 90's. He currently has an all in one computer from Dell. I am trying to find a computer that is easy to use and allow him to stay connected and simplify his computing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Best tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first in years, the display is incredible, responsive and it really feels like it’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac rules

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW!!! Couldn’t be more impressed. Go the extra mile and get the keyboard too you’ll be glad you did I promise. Max the memory too if you have a lot of photos unless you have a lot of iCloud storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally I feel like I have a complete laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking forward to exploring all available features on this machine. I expect that this will replace all other tools I’ve used in the past for document preparation, presentations at work, and entertainment options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size for older people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad pro is a wonderful product and has met all of my expectations. The only downside is powering off the iPad which requires pressing 2 buttons which makes the process somewhat difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well for the graphic drawing programs my daughter is using. She likes it better than the Wacom styled tablet she was using. Also with the new M1 chip coming out, they should all tie together well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Very impressed with this form factor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This size has grown on me. Great form factor. Ensure you spend the money to obtain a case with a screen protector!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    An excellent device, at a price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most Apple products this is well built and performs well. Is it worth the premium price? That's an individual call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sickest ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this ipad for my daughter it was a little pricey but when my daughter received it she What is beyond grateful it is Really well manufacture It is one of the best electronics I invested in

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Comfortable to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After taking the picture, I liked the color because it was very clear. I'm enjoying taking pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for Healthcare Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love iPad pros. I use mine for a healthcare program, taking notes, reading notes, etc. I could not do as well without it and be as organized. Highly recommended. WITH the apple pencil.

    I would recommend this to a friend