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Customer Ratings & Reviews

Your price for this item is $1,249.99

Customer reviews

Rating 4.8 out of 5 stars with 626 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are delighted by the 12.9-inch iPad Pro's large screen size and ease of use. The improved camera quality and smooth performance also receive high praise, along with its surprisingly light weight for its size and the ample storage capacity. However, some customers find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 626 reviews
  • Rated 5 out of 5 stars

    Moved up to the 12.9 iPad. Good decision.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great experience for me. I love the brightness of the screen, the numbers above the letters and other options offered. I have had this iPad for less than a month but have had almost all upgrades up to here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a problem with the iPad I owned over heating on certain apps. This is updated one. I am happy with it. The old iPad had thumbprint for security, this one has facial recognition. It gets hung up if my hair is pulled back and doesn’t read so then I use PIN number to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband to use because he went back to school. I can’t mention what a joy it is to always see him on it. Interestingly enough we got it as an out the box price and it has never ever given us any problem

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Excellent screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro features an excellent large screen. The only reason I gave it a 4 stars is for the price $$$ and the fact it’s made in China.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my 10.1" iPad Pro to this one. It is a little bulkier but extra screen space makes a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new ipad pro latest model is new to me since the last ipad air 2 i have recently , it has too many features that changes in this ipad pro, im so excited to have it and i cant wait to have it connected to a magic keyboard ....looking forward !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad pro for photography

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on location photography shoots. And light weight compared to carying my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IPad Pro 12.9 (2020 model )

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, but can find way to play video continuously from one clip to the next. Good s sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive! iPad finally is a laptop replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this iPad and I’ve owned pretty much every generation. There are 2 things that make this iPad Pro 12.9 so much better. The new Augmented Reality camera hardware tech and The Magic Keyboard accessory with built in trackpad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Motherboard Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About 2 month of having the ipad it will turn on and off by itself. Took it in and sent it off to repair. Turns out the motherboard was defective and best buy send me a brand new one and paid for a new temper glass with installation from geek squad since they sold a defective item. Second Ipad is doing great with no problem at all and i hope it stay that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using the iPad pro for some field work for our company. The large display is very helpful in navigating to each of the sites. The use of the pen assists us in enter data and providing comments as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m definitely a fan, and use it as my main computer. I’m attracted to it because of the apple ecosystem and ease of sharing media on my phone, watch and I pad as well as whiteness let capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a bit big but the clarity is awesome. I ordered the iPad Pro (12.9 inch 4th Henry) 256 GB online with magic keyboard and pencil. Quick delivery. I got the iPad max with data and I am not disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and bright screen. Only down side when I compared this summer de the side with my ipad 6th gen camera quality looks very identical. Not sure why the extra price that apple charges for these updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate. I didn't want cellular But it was all that was available before Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once you go Mac you never go back!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you go Mac you never go back! Seriously though, if you have an iPhone, Mac, then add an iPad to complete your line up. You’ll likely not move from the platform. Great product. Couldn’t be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product/My Mistake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and the Best Buy Team is very helpful in answering questions. I made a mistake in buying the same model earlier, but it was for wifi only. I did not know that there were different models for wifi, and/or wifi plus cellular. The return on the other one was easy. Though it is still processing. It appears that evrything is going smooth with it and they will refund the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. this is the best tablet money can buy. BESTBUY was really amazing with the on time delivery and well packaged and protected and I got it not just in time but also intact. thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is a huge upgrade from previous models. The face recognition has a wider view than the phone which is handy. But for the most part it is an iPad. Not much truly has changed. But still great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST IPAD! But don't buy if you own previous gen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPad released by Apple however its not worth the upgrade if you own the previous generation. I did not notice any increase in speed/power and the liDAR sensor seems to be a gimmick, I have yet to use it. If you are upgrading from an older iPad, you will not be disappointed.

    I would recommend this to a friend