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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,306 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter who is very into art. She loves it and says it works great. Only issue was getting some of the apps to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tablet!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Magic Keyboard which I love, however, I think it taxes the battery. I primarily use the iPad for reading, note taking, brainstorming and task organizing. I have Microsoft office 360 on it and it performs beautifully!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Hmmmmm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t tell the difference between this iPad Pro vs the last one screen is slight sharper and the refresh rate is cool. You can save a few hundred bucks buying last years model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest tablet, especially w/Apple Magic Keyboard, because with the Apple Magic Keyboard, the tablet feels and becomes a laptop, right before your eyes. Then the Apple Magic Keyboard becomes a protective cases, when close it with the Apple Tablet in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD Pro 12.9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Fast and good ergonomics with the Apple keyboard. Get a USB C to A connector, you need it to connect to a laptop to do the restore when you set up. Apple Pencil first gen will not connect, you need to get the newer pencil model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you would expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, no issues so far. One thing that is slightly annoying is that the charger is a USBC to USBC charger not the USB iPhone charger. Don’t get me wrong it charges quickly, it’s just that I can’t use my stock of car chargers, and strategically placed charging cables through out the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best idea for my son going off the college. It’s all in one, does not take up space and is very portable. Apple products do not really go on sale however we did get free subscriptions to Apple Music and security for 6 months. So far it’s been great. I did get the protection plan for 2 years also.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Not really noticeable performance change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M1 processor definitely brings speed improvements in rendering apps, but overall user nothing too noticeable in speeds when running everyday apps like YouTube, Netflix, Google Maps. Blooming effect is really bad, especially in Safari, or drawing apps, for a thin line like the home button there is a 1.5 cm area around it being backlit, and gets really annoying. Apple needs to include a setting to turn the whole back light on because of the color disparities and might as well stick to regular LCD.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Old is better sometimes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it as much as my previous iPad. Might be all screen but it doesn't reflect something better and the price is not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my iPad Pro so far. I bought this mainly to use Procreate and I have no regrets. I do feel like the battery life could be a bit better, some of these apps feel like they drain the battery pretty fast. Other than that I don't really have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful machine that works flawlessly out of the box. No need for endless configuration and tweaking and adjustments. Fast processing speed and gorgeous video. It is worth every penny that I paid for it. Samsung has NOTHING on Apple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All You Need

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to get work/life balance with day planners, documents, calendars.. all integrated with other apple products. So many programs to carry anywhere you go and have available at your fingertips. Great supper, beautiful graphics, and very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved over last model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model year 2021 is an improvement over the previous 2020 model. The screen is better and I am not getting as much eye strain & headaches as before. The annoying buzzing noise with the 2020 model is no longer present in the 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for an open box Ipad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad is really in excellent condition, like new, as advertised, so it was a great deal. I was worried about warranty, since it is an open box item, but I only lost 9 days of coverage. Usual apple quality (and downs too).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Like the size of the screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace my laptop, so far not finding that I can give up my laptop yet but do like the large screen of this model and the touch screen.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    12.9 inch iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy to carry around or hold in hand. It is good for you if you want to use it with the keyboard and mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my ipad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent! At first I didn’t expect to love the iPad as much I do. The cost was way too high and I would never use the camera. After a few months, I realized that this is the best tool for my graphic designing. Photoshop is also really easy to use as well. I love my ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, Apple products are fantastic however, what is even better is buying them through Best Buy with a Best Buy credit card and no interest for 36 months. Good service from the store also. Very happy with my purchase looking to buy another one soon for my other daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Favorite piece of tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is that apple still hasn’t released more pro apps, but as far as how to use this is my favorite tech companion that I couldn’t live without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister's birthday. She loves it and it is great company for her as she is a widow. I know that the ipad's many abilities gives her much joy. thanks

    I would recommend this to a friend