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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 3,306 reviews
  • Rated 5 out of 5 stars

    Love this IPAD Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! Perfect for browsing the internet, watching movies and reading books. I can’t say enough good things about this. I got. Brydge case that adds a nice keyboard to this and makes typing a breeze. This might be my favorite apple product so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 12.9 2021

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t upgraded my iPad since the iPad 2, but now that I did upgrade to the iPad Pro 12.9, I can’t go back I love this iPad, I do pretty much everything on this, watch movies, listen to music, surf the internet, check my mail. This is worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in every way. Easy set up, spectacular resolution. The keyboard/case and pencil are beautifully designed and manufactured. I’m aiming to have it replace my computer completely….so far so good. And the customer service (Crystal) made the whole process a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is AMAZING. The display is stunning. I bought this Gen 5 iPad Pro 12.9” to upgrade from by 7year old Gen 2. It’s a completely different experience. I love it. With the keyboard/touchpad it almost replaces my need for a laptop-almost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my IPad Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to find an Apple IPad Pro and they did not have one in stock! No problem, my sales person promptly put it on order and it will arrive in a week! Excellent communication, solved my problem and provided great Customer Service. Thanks, Best Buy!! Jim L

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it. No comparison to other tablets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this one for my wife as I had already purchased one for myself. First time owning a Pro with the M1 chip and cannot wait to see what they come up with next. Looking for them to make a bigger one. But in the meantime, this is a monster.

    I would recommend this to a friend
  • Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    Bring back the home button!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay all the updated features are great adding widgets was a no brainer quality of he screen fabulous.... but bring back the home button!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tablet ever made.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tablet ever made. This is my 5th IPad and my 3rd iPad Pro. I couldn’t live without it and it goes with me constantly. I got a bone up my tucus once and decided to try a MS Surface. Wow was that dumb. I went back to the IPad and never looked back.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Meeh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and bright. But not as fast as what YouTube reviews says. It struggles even with just opening the pictures on my camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet Great! Upgrade Keyboard Not So Much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet is outstanding, however I purchased the upgraded keyboard for $349.00 and the base portion of the keyboard seems rather too thin. It is also extremely top heavy once you add the tablet to it. Apple should seriously rethink the keyboard thickness.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Amazing mini led screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge screen + mini led add up to a great experience, runs a little hot though but it seems normal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this iPad from the iPad Air and love it. It’s perfect and it’s the one I’ve been trying to get for some time. Beautiful display. Only issue is really with Apple and not allowing the auto save to work on the iPad like it does on the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning but happy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Apple Product user. I purchased the iPad Pro which gives me computer capability with a camera. So far my only negative is that the user interface is somewhat different than the Mac and I need some practice. Otherwise, I am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and extremely portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for taking notes for classes and during work meetings, for organizing my crafting plans, and for getting into digital art, and the iPad pro impresses me across all those domains. I particularly love how natural and fluid writing and drawing feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My opinion

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t say nothing bad about it. It’s amazing. Gave me no problems whatsoever. I used it like it was a lap top and it’s amazing especially when they added the m1 chip to it. If I would buy it again I 100% would.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Very fast iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast device that can replace my laptop sometimes. I wish it had more battery life though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Artist in Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase. The computer works great! I picked it out with the help of a BestBuy employee in Ames, Iowa. I am an artist trying to start my graphic art degree. I am so impressed with the accuracy of drawing on the screen with the Apple Pencil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad pro lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ipad pro. I dont use the pencil, though I can see the benefits, but I did get the keypad. Not the magic one, the one that wraps around the ipad as a case when not in use. It works great and makes it like a full laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won’t be disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was encouraged by my son to explore upgrading my system. The Best Buy associates helped me each step of the way to determine the best fit. I must say, this iPad gave me everything I was looking for and more! Absolutely no regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift to my boyfriend that is going to school for nursing. He loved it! It is so convenient and helps him to organize his study material really well. I just wish I purchase this sooner! I highly recommend it to any students!!!!

    I would recommend this to a friend