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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,306 reviews
  • Rated 5 out of 5 stars

    I’m in LOVE ❤️

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say the shortage of mini iPads here in NYC, it convinced me to move forward with this baby. This is my 1st tablet since my Fire (which I hated…) and I’m happy to say it’s also covering for my 10 yr old Mac Air that just died. I’m 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please fix battery life APPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now it has only been a couple months and my only complaint is the battery life I use it for gaming and it dies pretty fast and I am not the type to play while is plugged in so it would be nice to have better battery life….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPad. I spend hours on it every day doing classwork and intend to use it for work after I get done with my classes. It is exactly what I need and so easy to use. Love it better than my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad Pro purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new iPad. Was assisted by Ronald and he was able to answer all my questions. He also pointed out the advantages of the Apple pen with use of the Notes Plus app. Also encouraged me to take Apple Care warranty. Great in store experience and product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new IPad because the mother board went out on the one I purchased two years ago. The Geek Squad and the young man that assisted me were all very kind and helpful. I hope this one lasts longer than the last one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Apple - 12.9-Inch iPad Pro (Latest Model) with Wi-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one, Kids loved it The most powerful iPad that's right but its limited with IPAD IOS. Really enjoying this ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPads are amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first iPad. So happy! Never thought I really needed one but the browser is best for streaming news when other browsers freeze every 5-10 minutes. Apple. Just. Works. Was $100 less on sale in store so that covers the pencil cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cybersecurity Analyst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12.9-Inch Apple iPad Pro with Wi-Fi and a 256GB Hard Drive space replaces my old Hewlett Paccard laptop and does even more stuff. The optional keyboard works with it perfectly. I do not even need a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most powerful iPad made, there's no question!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one for me was a dream come true! I wanted this iPad ever since it came out and now that I have it I cannot let go. It's almost a laptop (or better) with the Magic Keyboard. It was worth the waiting. Will buy it again in a heart beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes My iPad Air 2 Look Bad...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been holding off--for no particular reason--and glad I did. The new iPads with the M1 chip and new graphics are really amazing. I looked pretty hard for a used or open box one but this time of year, it's tough to find what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro, The Clear Choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating between the iPad Pro and a MacBook Pro. I am happy to have chosen the iPad Pro. I paired it with a magic keyboard and became a versatile “laptop”. Weight is slightly lighter than a 16” MacBook Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plus & big minus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Contacting BB anymore is a total disappointment. Getting through prompts, waiting & more waiting. IF you get a live person they are fine but the process is a turn off. I believe BB can do better & it will pay off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience at Best Buy…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my experience purchasing my new IPAD. The young man, Jimmy, who helped me in the store went out of his way to make sure I was completely satisfied.. my experience was totally great. Thank you Best Buy, Thank You, Jimmy!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Just another iPad with better quality display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don’t see much change in the iPads over the years especially for the increase in price. Overall good to have for on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    expensive but fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new version ipad ...for what i use it for it works for me...i know there is a lot to learn on all it can do and some day i may learn it all but right now it works for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representative James has been a great help! Very knowledgeable, personable takes excellent care of customers. Made purchasing this product an easy choice. Love the IPad Pro. everything said about it is more than I could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What did you expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro is awesome, movie look amazing and the pen integration is clutch. Super happy with everything this products delivers. The integration of the lidar sensor make scanning things easy and opens up a whole new world of opportunities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pricey but i love my iPad Pro. I use it for work- love the split screen. Purchased the Smart Keyboard and together its a laptop really. Love it. Lots of GB space for storing all my info needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY PHOTO GALLERY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures are excellent. Resolution really great. Can’t wait to try out on some old photos. This was my main concern. As far as everything else, haven’t got a chance to play with it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience on my latest purchase was very good. I purchased in store. The sales associate was very knowledgeable and the item I wanted was in stock. The check out process was quick and I was able to use my reward points.

    I would recommend this to a friend