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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 3,306 reviews
  • Rated 5 out of 5 stars

    IPad Pro 12.9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a musician and I use my IPad Pro 12.9 for charts and lyrics for the tunes we perform. The display is great and works well with the lyric app we use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Apple product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Synced up easily with the iPhone we had. Works great. No issues at all. Just wish the battery lasted as long as the iPhone but I get that the size of the screen will impact the drainage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Book

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest. Rather disappointed in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent huge ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. One thing to keep in mind is that this is huge compared to other iPads. So I would recommend to try this at a local store before buying. this size may not be comfortable for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glass protector for iPhone 11

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invisible Shield Glass protector for iPhone 11. The Best Buy associate was very helpful and skilled installing the shield on my new iPhone 11. Definitely worth the added expense to protect the iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ipad , one of the best ipads i have purchased my kid loves to draw on it ,very handy to keep them busy and do homework or business on it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPad 5th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new iPad. I bought the 12.9 inch, 256GB space Gray version. I ordered online and it arrived in a few days and pick up was so easy. Love my new iPad, love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time iPAD user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving my new iPad. The iPad is new to me and is taking some getting used but has so many more features than my old tablet had. I wish it came with a longer USB-C charging cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Effortless Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying Apple products is pretty much the same product, same price everywhere. We picked Best Buy because its simpler to track this purchase as part of the other technology we purchase and we like the friendly sales team. This tends to make buying quick and relatively effortless. We also find working through Best Buy Total Tech Support works better than dealing with the Post COVID Apple team if a problem arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the IPad for school and I’m not disappointed. I’m not a big fan of my MacBook Pro, but the iPad with the keyboard and pen are lifesavers. 10/10 for sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPad

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised not able to connect to I phone easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad - great for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter in college. She says it is great to take notes durning class. Transfers to electronic documents to easily store and update. A lifesaver for her college classes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After a rocky start…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little bit of a problem getting all my apps to load after doing a side-by-side startup with my old iPad. Seems it logged into my home network via the old iPad and those apps didn’t like that. I went back to Best Buy the next day and asked at the Geek Squad counter if they knew what was going on. A very nice gentleman helped me quickly figure it out in spite of the fact I didn’t have a Geek Squad appointment. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Apple Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this tablet I like the screen size of the tablet. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More tablet than I need, but works great for everything. Sort of my do-everything productivity device. Pencil input has been great for reviewing / marking up docs, etc. (I’m a lawyer).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got what i expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process using the web site was clear and simple to use. Products were shipped promply and arrived on scheduled date. These items were for my granddaughter and she is thrilled.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    New I Pad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new I pad. Love the larger screen size and clarity of the screen view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad is nice, it doesn’t work exactly the same as other devices regarding matrix mode in planning center as you can’t drag items from one day to another. Service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is amazing people are heating seeing it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing people are heating seeing it as well blooming barely noticeable if your screen is pitch black besides that this thing is superfast super crisp in the display is amazing

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than I anticipated, but the speakers are amazing. Good solid apple product

    I would recommend this to a friend