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Customer Ratings & Reviews

Your price for this item is $522.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,306 reviews
  • Rated 5 out of 5 stars

    Great ipad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad. Best Buy had great customer service. Everything was ready for me for pick up. Great experience would recommend anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Apple -12.9 inch iPad Pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPad Pro ! The screen resolution and speed are amazing ! The 12.9 inch screen is much nicer than the smaller iPads. The only downside to the larger model is the weight, it is a little heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an outstanding machine. Heavier than I would like but it does everything needed of a computer. Quality is top rate and the screen is phenomenal. Playing games on it is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This i-pad is terrific! Great screen display. Love the drawing capabilities on this i-pad. The camera is awesome too! Long lasting battery!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro has a wonderful screen and has awesome power. I just wish the software was optimized for the M1 processor. Hopefully Apple addresses this but overall an amazing device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improves your workflow and creativity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I love how useful it is for meetings and when sharing more visual ideas anywhere. It’s the perfect combination of what you can do in your laptop and your phone. Great for all creative fields!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to have a larger viewing area and it works great! Got the 256mg in order to have enough room for next 5 years……..hopefully……..

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fabulous iPad Air - Terrific service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refurbished iPad Air (2022)! I purchased the 12.9” Pro online and it was delivered on the second day. I found it to be a bit unwieldy but I still wanted the speed the M1 chip offered. I went to the Dadeland store and Reynaldo helped me decide on the 10.9” Air. He brought to my attention that they had an open-box available and it could still use Apple Care (mint condition). Then he spoke to his supervisor and got me a few more dollars off my final purchase price. Didn’t have to wait in a returns line, he took care of the exchange and I was out of there in a half hour! Service above and beyond!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Happy with the short cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. The iPad is great, as advertised. However, I am infuriated with APPLE because I spent nearly $1200.00 and found that the charging cable was way too short for a product at that price or any price for that matter. I can’t even sit in my chair snd plug it into the wall outlet. It cost me another $40.00 to buy a 2 meter (6.60th) cable. APPLE should be ashamed of doing that. This is my third iPad and I have also bought two IPhones the last few years. I also purchased four other IPads previously for my family. The short cable was a huge disappointment considering it came with a top notch 12.9 iPad Pro with the M1 processor and 256 gig of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m coming from a very old IPad so this is lightning quick compared to what I had previously. For me it’s easy to use and has great performance

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    It’s fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fine. I like that it’s bigger but it takes getting used to The camera is much better than my old one. I was a little surprised the battery doesn’t last longer I just use basic apps including a word game and the battery seems to drain pretty fast. Not sure if it’s worth the price jump but I own it now so that’s that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for grad students

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this iPad for over a year now, and I have had zero problems with it. I am in a masters program and it is so nice to have a reliable piece of equipment to complete all of my work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Glad I upgraded to larger size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know all about the iPad pros so I’ll talk a little bit about the size. I upgraded from a 2020 11 inch iPad Pro to this M1 12.9 inch. At first the size was daunting…I thought maybe I had made a mistake. Once I spent a few days with it, I could never go back to the 11 inch. Yes it’s heavier, but not that much, and easily portable. The extra real estate makes a big difference from a productivity standpoint, I have two apps open together much of the time, and websites benefit from the expanded size. Glad I took a chance on this.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad yet, hands down. The screen is amazing; bright and clear and the colors really pop. And with the M1 processor, it is very fast. Apps load in half the time they did on my iPad Pro 2018.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great addition to my eco system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery and fulfillment of the item meant I had it in hand much faster. As usual for an Apple device, build quality is superior and it is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    sugar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm very pleased with IPad, stays fully charged for many hours. easy to use. this is my 2nd IPad, first one I had for many years. I love Apple Products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    iPad Pro Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new IPad Pro 256 GB. It is very easy to navigate around and it is very fast. I also love the magic keyboard. It gives me the feeling of a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Apple iPad Pro 12.9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent product. But we expect that from Apple. It's beautiful! It's huge! It's easy to handle! Highly recommend the iPad Pro 5th gen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to use easy fast love the features just a great product

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great features and look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this iPad Pro. It has many more features than my previous iPad Air- I like the multitasking, speed of applications, face recognition and beautiful look of the screen.

    I would recommend this to a friend