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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3306 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the 12.9-Inch iPad Pro (5th Generation)'s screen size, ease of use, battery life, and performance. Many appreciate its large storage capacity and good camera quality. However, some find the device's weight and high price to be drawbacks. A few users also mentioned missing the home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,306 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished unit from Best Buy and I wouldn’t have known if it didn’t have the open box sticker. It was basically new, and functions like a new iPad Pro. It’s fast and works well. My family loves it :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review of my Apple iPad Pro (Latest Model)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPad Pro is a great device. It is fairly easy to use and navigate although I would hesitate to use the word simple as it does take some time to become fully proficient with its high degree of functionality of which I am still not versed. The only thing that prevents me from giving this device five stars is the sticking lack of a headphone port. I purchased the apple Lightning adapter and attached my headphone to it and tried to plug it in and it won’t fit to my great dismay. I will be requesting assistance to rectify this issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    iPad Pro 12.9”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Big screen. Otterbox case is compatible with my Apple Pencil. Came with fast charging wire AND wallpiece. Fast, portable, and clear. Good enough to handle 1440p HD videos. And also durable. All around great piece of equipment and versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very happy with my purchase.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that this iPad has the same screen size as the first pro while being a bit smaller is pretty awesome, although I do miss the button it’s not that big of a deal to get used to not having it. All around nice iPad, great for art.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Gen 5 iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit of time to get used to not having a button but I was able to Google a few of my questions and had satisfactory responses. Geek squad helped with a few inquiries as well. Love the larger size compared to my old iPad. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great new purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new iPad Pro. All of my info from phone and Mac transferred over easily and that is quite the task since I am not tech savvy. Highly recommend for people who are on the go and need a good size screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works as Promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Was seamless to upload my files from the cloud. The typewriter keyboard holds tight to the iPad even if dropped. The bigger screen is great for crossword puzzles and sharing a movie.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchase. I got this IPad about 1 week ago and I’m planing to use it with apps for painting projects. I purchased the pencil and the magic keyboard too so I’m sure I’ll be enjoying de use of this beautiful and powerful Ipad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 5th generation 12.9 screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best iPad I have ever bought. I can do everything that I need to do with class work, real estate and van more. It has a lot of storage to handle what I need it to do. I would recommend anyone to purchase this product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    TOO COOL!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Apple product I own. The magic keyboard is a MUST with the new iPad Pro. It's also advisable to get the Apple Pencil 2. Between those you don't ever have to touch the screen. The Center Stage feature on FaceTime is a wonderful new addition. TOO COOL!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for the regular iPad. Love the size but it’s a lot heavier then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So happy I updated my iPad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new IPad Pro! The battery life last me all day , the picture clarity is outstanding and after watching the “tips” I’m amazed at all the new features I’m discovering. I traded in my iPad I had for 6 years, so happy I updated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A productive machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase for any person using it for productivity purposes. 256gb is the right amount especially for use as a daily laptop. Don’t buy the magic keyboard if you want to save money, there are plenty of better alternatives

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had the 10.2 iPad. It died. Got the only one they had in stock, and I’m pleased with it. Performance is faster, graphics are clear; perfect for the applications I need to use it for. It also doesn’t hurt it was on sale too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Do Yourself a Favor and Just Buy One!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The M1 chip is an absolute powerhouse and a game changer for an already incredible line of tablets. The display is exceptional especially when watching 4K HDR content. Not exactly a laptop replacement but it’s the next best thing. Amazing tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for online calls and remote gaming. It looks almost as gorgeous as my oled and handles calls like a champ and has battery life left when im done. Couldnt ask for a better machine!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If we're gonna make America great again we must 1st make iPadOS great for the 1st time. And please reposition the front facing camera, hard to look engaged in a video conference when your camera is down and to the left. Despite my critiques this device is still amazing. The display is best in tablet world in my opinion. iPad Pro is nearly ready to replace the laptop permanently.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The BEST tablet out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is amazing. It replaced one that was 10 years old. It is fast but the most incredible part is the quality of the images. You will not regret this purchase! I got the Smart Keyboard and the pencil and couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little frustrated the first couple of day's. It took a long time to get all of the information transferred through the cloud. But I love it now. I bought the extra memory for all the photos I will be taking with the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I’ve owned several iPads in the past.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several iPads in the past. My previous one was an 11 inch iPad Pro. Decided to go to a larger display. And I have been pleased with it so far. And I do like the second generation pin since it charges just by being held against the pad itself.

    I would recommend this to a friend