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Customer Ratings & Reviews

Your price for this item is $1,799.00

Customer reviews

Rating 4.8 out of 5 stars with 162 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers are impressed with the 12.9-Inch iPad Pro's large screen size, ease of use, and ample storage. Many appreciate its strong performance and excellent battery life, finding it suitable for both creative work and everyday tasks. Positive feedback also highlights the improved camera quality and lightweight design. The increased RAM is also praised for enhancing performance, especially for demanding applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 162 reviews
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that this is my first iPad! It’s so big and really smooth with most games, but that’s fine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen. Also takes great pictures..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Productivity Tool at a Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was taking some online training classes and needed to use notetaking tools. My second generation iPad Pro started quitting my main notetaking app and I could barely revive the tablet from freezing. I scrambled for a solution and Best Buy just happened to be having a one day flash sale the same week that I was shopping. This January their sales have been really outstanding, so I ended up ordering an open box in excellent condition and that is exactly what I got. I am absolutely blown away by the quality of this product and how much more efficient my note-taking and at home productivity are. This could almost replace my laptop except I do too much in the technology industry to ever live without one. With that being said, this is the most insanely powerful tablet I have ever used and I saved literally hundreds of the normal price thanks to Best Buy. Their open box deals are the best and include all the original packaging, directions and charging equipment. Best Buy is always a winner for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    JealousGift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and performance. Bought as a gift for my son in law to use for his musical affinity and recording. Within hours he could only be found getting it ready and continues to find ways to expand his already gifted talent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger screen. Ipad is very light for the size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I thought it might be too big for me but I am glad I went with this size after all it’s so amazing to use with the pencil. Gorgeous display, nice response, good sound and overall amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Apple 10.9 inch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, easy to use. Good price too. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an iPad Pro for the last few years, and started getting random problems so I decided to get a new iPad Pro to replace my old one. Am I glad I did! This new one is faster brighter and with more capacity. Just stoked about it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The perfect tool for music composer and all kinds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for my music composition process! This iPad has the speed, accuracy, and it made my life way easier when it comes to write music! 1000% yes is 1k percent recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great upgrade from my older model.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my job and everyday use! I upgraded from my iPad Pro 2nd generation and can tell a world of a difference in performance!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best iPad I have owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best iPad I have ever owned. Although it can be a bit laggy at times (all Apple products are) it certainly holds up when playing the Apple Arcade games available.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Apple product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing IpadPro. I purchased this for my daughter who is attending university and it has meet all her needs so far. I ordered at Best Buy in it came in a few days. Great customer service since 2010

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great power in a portable device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing power in such a small device. Bought this for quick image/film edits while on the go. For me, it's the perfect combination of powerful computing and portable entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple IPad Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    here is a new model coming out in February, but I couldn't wait. This IPad does everting I want and more. It has good battery life and stays cool to the touch after many hours of use,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone, though tablet would be similar. Not. Bought a SD card reader, it doesn’t work. Tech people would not diagnose over phone, saying that I needed to bring into Best Buy. Was able to transfer pictures but have to do a 4 click to look at them, not just 1 click. So far unable to transfer any documents. Unable to find a window’s type file manager. Unable to transfer any document files from windows 10 laptop. Tried to transfer files using Bluetooth, would only transfer 1 file at a time (have several thousand). Windows 10, not able to update and SD card reader isn’t functioning correctly is the reason for the new tablet. As to the functionality with the problems have not used it very much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used iPads for years, but hadn't updated for awhile. This iPad Pro resolves all the issues I had with my older device, and it's a breeze to use. It's now my constant companion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the larger storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love my new tablet. Especially the way the apple pencil charges. The battery is also considerably better than my older tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Beautiful and fast. This is my second iPad Pro after many years of use of my first Pro (which is still going strong).

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best ipad so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This generation ipad has been great. The screen is amazing and smaller bezels really make it a good size for how big the screen is

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    powerhouse of a tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for school. needed the 1tb and best buy delivered with the sale!

    I would recommend this to a friend