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Customer Ratings & Reviews

Your price for this item is $959.99
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The comparable value price is $1,199.00

Customer reviews

Rating 4.9 out of 5 stars with 2549 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are satisfied with the 12.9-Inch iPad Pro's large, high-quality screen, powerful performance, and fast processor. Users also appreciate its ease of use and solid battery life. Some customers find the device expensive and would like to see more storage for the price, while others have noted the absence of a home button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,549 reviews
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Best iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPad Pro. It’s so much easier to work on because of the size. Large screen is easier on the eyes. Very happy that I chose the 12.9 inch because I do everything on my iPad and I couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MY BEATUTIFUL IPAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the most amazing product. It's very efficient and easy to carry around to classes and traveling. It has the most awesome features and love my Ipad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Awesome Apple Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ipad, and it is by far the best Ipad I have ever used. The screen has vibrant colors and the sensitivity of the touch screen is awesome, simple set up it. Just an all around outstanding product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Time to upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Does what it was purchased for. Upgraded from 2019 model but not the pro and so far way bigger, noticeable speed increases and the Magic Keyboard is better than my last aftermarket one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is awesome and not just awesome. That the display on that iPad is very good. It’s a mini LED display It is very good even the processor and the storage that I got, and the ram is very good fast responsive, no lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Great device very happy with it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever iPad and I can’t be happy enough with the device. The battery life is much better than I expected and the screen is unbelievable. Very happy customer would recommend to anyone who is interested in a portable laptop device.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great product at great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price. I bought the iPad Pro because of the size and processing speed. I really like having the large display 12.9' I also bought the 2nd gen pencil that works really well with this iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro is everything I could have asked for. Apple really did a great with this and the service at Best Buy was the best! The display, sound, and battery life are all a giant upgrade from my Gen 2 iPad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Best iPad Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Performance User Friendly Very Responsive Great Product Always a pleasure to work with I would definitely recommend this device to a friend or family member.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It was a much needed upgrade from my old 6S which I held onto for way too long. Everything works better and looks better and faster. I am having less problems with my video security system. I'm still learning all the way this one works from my old phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad 12.9” great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to trade in old iPad and purchased a new one. The associate was very helpful and knowledgeable about what we wanted. She began by asking us which one we preferred and then checked for availability. The one we wanted was out of stock but we purchased the next one down in total GB. So it wasn’t an issue. Always want larger storage space but what we purchased was great. Associate was extremely helpful with all our accessories that we needed. She walked us up front and made sure they took care of us at register. Only issue was with associate at register that grabbed our pencil grabbed the wrong on and we had to exchange it the next day. iPad works great love it. Easy to set up and download from iCloud to get all our info from our old iPad to the new iPad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The closer iPads

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is stylish and it does it work. This device is very handy and portable for any outdoor activities and work related. This is my movie and FaceTime calls device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! I really like the size of the screen where its not too small or too big. I does get a little bit heavy with a protective case, but overall i love the color and size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Goodwyn Taylor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12.9 iPad is a real game changer Great computer and easy to use Love that camera and it connected with my watch and my iPhone and that makes it more convenient to use The people at Best Buy made finding the right product easy and quick great salesmen Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great. The size and performance is great. My package came a few days later than originally said. I’ve had prior iPads and bought them through Best Buy and have always been satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my new Toy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the screen size and all that I can accomplish with the ipad. Just like a lap top but better! Lighter in weight! Easy to use and carry everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    13 inches of greatness!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this for nursing school & I could not imagine taking notes any differently! I’ve had iPads in the past and this is the best version I have ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for daily rigorous use, serves as a mini laptop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPad for my wife to replace her 2 gen iPad Pro. So far working flawlessly. Wifey uses it for writing and Zoom meetings with her writing group. Battery is holding up very well. Integrated easily with her Mac and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    iPad Pro 12.9

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPad out there. Definitely worth the money. Don’t forget the Apple Pencil as well!! It makes your life so much easier!!

    I would recommend this to a friend