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Customer Ratings & Reviews

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$686.99
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Comp. Value: $1,199.00

Customer reviews

Rating 4.9 out of 5 stars with 2558 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 12.9-Inch iPad Pro for its exceptional screen size, powerful performance, and blazing-fast processor speed, making it a revolutionary and easy-to-use device. The solid battery life and lightweight design contribute to its appeal, while the camera quality is also highly praised. However, some customers find the price to be high and desire more storage for the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,558 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, can do everything and even more. amazing screen

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear screen. Love the size. Clarity of picture. Great present.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was purchased as a Christmas present for nephew. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it thank you very much is fast and is like a have computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad Pro is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is amazing. Use it like a computer, awesome machine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I'm loving my new iPad Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the iPad Pro 12.9 inch is a nice iPad. So far I am loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Upgrading to newest iPad Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad. Changing over from old IPad to new was a breeze

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery problem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasted less than 18 months. Laptop has been OK, but the battery won’t charge up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the iPad works as I expected. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome Awesome Awesome sauce very happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Awesome picture the quality itself thus far is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad pro 256gb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best version of the iPads so far. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple ipad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, i absolutely love it. Exactly what i was looking for

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 1 out of 5 stars

    So excited - then extremely disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an open box 512G iPad Pro but was told none were available so I bought this open box 256G pro along with signing up for a Best Buy card and purchasing total tech in order to get an additional 15% discount. The very next day I found an open box 500G online. Best Buy, with their so-called geek squad were not able to exchange the 256 for the 512. One was in-store, one was online. BOTH were Best Buy. Total tech was no help. After 2 hours of trying to find a way to exchange these items I gave up and returned everything! Unbelievably disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Ann's new iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad, fast, great display, sound is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPad Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected! Light and convenient workstation.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and nice service. I recommend this ipad

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional iPad. looking forward to years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to work with and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ipad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great for everything I need it for and more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keep on Hangs and not allowing to unlock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is good but It keep on hangs and not allowing to unlock ipad. BestBuy person who unlocked not informed how he did it. BestBuy Geek Squad person not sure what the issue is, so I have returned it.

    No, I would not recommend this to a friend