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Customer Ratings & Reviews

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$686.99
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Comp. Value: $1,199.00

Customer reviews

Rating 4.9 out of 5 stars with 2558 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 12.9-Inch iPad Pro for its exceptional screen size, powerful performance, and blazing-fast processor speed, making it a revolutionary and easy-to-use device. The solid battery life and lightweight design contribute to its appeal, while the camera quality is also highly praised. However, some customers find the price to be high and desire more storage for the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,558 reviews
  • Rated 5 out of 5 stars

    Great tablet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A versatile tablet that interacts perfectly with my iPhone 14 Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 12.9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great price for latest model iPad Pro 12.9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The color is amazing. Long battery. Light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the new ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ipad! Love all the features! Going to use for my job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for daughter- Can’t wait for my daughter to open gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A christmas gift.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A christmas gift for my wife and she is very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPad for watching shows and navigating the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great number of functions fine delivery and delivery man

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet it is excellent for me and what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement gift for Mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She absolutely loves it. We replaced an Ipad pro 1st gen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and received excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet and store service was good, even a busy day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products Great product excellent customer service

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    First of all,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's way too big for me. It's like carrying a small TV around there's nothing special about it. Nothing more than my air iPad except this one cost a whole lot more money! I don't use it to watch movies. That's why I have TVs in my house. it probably would've cost less to get my other iPad fixed because it stopped charging after an update!! Uggh I haven't had it long enough to comment on battery durability or display!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful east set up. Work right away no hassles.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ipad. Had some issues so I had to ultimatly return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my 2016 9.7 in iPad was loosing battery power. It’s ok but I am not liking the Face ID.I am not a gamer so the speed and resolution are not impressing me.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was same day and came a week later. And the shipping box was open and the iPad Pro box was destroyed. And the box was not sealed. Was not happy about that at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life is bad.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery drains pretty fast. Apple doesn't even know why. In a spam of 20 minutes, battery drained 5%. Apple stated to exchange it as their diagnostic shows that the battery is good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was terribly disappointed when I received the iPad in the mail. It did not come in original package nor with original parts as stated. It took 10 times of reaching out to Best Buy for them to fix anything, and even at that, I left empty handed with no help from them for over three weeks. I will no longer be a customer of Best Buy after receiving such poor help from them and their product listed. I have taken my business elsewhere to purchase the iPad.

    No, I would not recommend this to a friend