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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2558 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the 12.9-Inch iPad Pro for its exceptional screen size, powerful performance, and blazing-fast processor speed, making it a revolutionary and easy-to-use device. The solid battery life and lightweight design contribute to its appeal, while the camera quality is also highly praised. However, some customers find the price to be high and desire more storage for the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,558 reviews
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Time to upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Does what it was purchased for. Upgraded from 2019 model but not the pro and so far way bigger, noticeable speed increases and the Magic Keyboard is better than my last aftermarket one.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great product at great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at great price. I bought the iPad Pro because of the size and processing speed. I really like having the large display 12.9' I also bought the 2nd gen pencil that works really well with this iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad Pro is everything I could have asked for. Apple really did a great with this and the service at Best Buy was the best! The display, sound, and battery life are all a giant upgrade from my Gen 2 iPad Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Goodwyn Taylor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 12.9 iPad is a real game changer Great computer and easy to use Love that camera and it connected with my watch and my iPhone and that makes it more convenient to use The people at Best Buy made finding the right product easy and quick great salesmen Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad 12.9” great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to trade in old iPad and purchased a new one. The associate was very helpful and knowledgeable about what we wanted. She began by asking us which one we preferred and then checked for availability. The one we wanted was out of stock but we purchased the next one down in total GB. So it wasn’t an issue. Always want larger storage space but what we purchased was great. Associate was extremely helpful with all our accessories that we needed. She walked us up front and made sure they took care of us at register. Only issue was with associate at register that grabbed our pencil grabbed the wrong on and we had to exchange it the next day. iPad works great love it. Easy to set up and download from iCloud to get all our info from our old iPad to the new iPad

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    This is nice!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my ipad pro. Very fast and easy to use. I like watching movies here. You better get one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Best iPad Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Performance User Friendly Very Responsive Great Product Always a pleasure to work with I would definitely recommend this device to a friend or family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Ipad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked great for editing on the go pictures of our softball team. Works very well and stands up to what its purpose it for. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great. The size and performance is great. My package came a few days later than originally said. I’ve had prior iPads and bought them through Best Buy and have always been satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Apple iPad Pro with Wi-Fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is having fun with his gift. It's easy to use and shares certain apps with his phone as it is the Wi-Fi Model. The battery life is way much greater than his old PC laptop. It's much easier to read News+ magazines, articles and books than on his iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience with a pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of hand held portable computer! So much capability and functionality. Awesome screen and so responsive. Perfect when matched with apple pencil and Magic Keyboard. The only downside is the lack of portrait camera which is needed during video calls/conferences. All in all it a great experience using this device!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this iPad for my wife to replace her 2 gen iPad Pro. So far working flawlessly. Wifey uses it for writing and Zoom meetings with her writing group. Battery is holding up very well. Integrated easily with her Mac and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my new Toy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the screen size and all that I can accomplish with the ipad. Just like a lap top but better! Lighter in weight! Easy to use and carry everywhere!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A super iPad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great iPad! It’s the largest size they make, which is what I wanted to try after having a 10 inch. There are some differences from my last one which is now almost 6 years old. With the improvements are a big plus for buying this one. The only negative that I have encountered so far is the battery seems to drain More quickly. I’m not sure if it has to do with the apps on it that are loaded or if it’s a software issue. It may be something that is being worked on, as I have read other customer comments about this issue as well. I would hope that Apple would be able to provide some information to its customers may be always needed is an update. Otherwise, I am extremely happy with the purchase and would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got me this for Christmas. I totally love it. A bit much for me to navigate. It’s very light and doesn’t take up too much space. Words are big energy for me to read

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I unboxed my beautiful brand new ipad pro, I knew I had made the right decision. With a sleek design and the new magic keyboard and second generation apple pencil, it makes the experience one to remember. Say goodbye to logging in on the slow PC’s at work and getting carpal tunnel from the uncomfortable mouse! Now you can access your websites in style. Draw and create masterpieces on a whim, take quick notes by swiping up from the bottom right of the screen, and watch your videos on the big screen! Sufficient to say, this iPad will change the way you work, and boost your personal creativity- giving you the tools to promote your productivity, and encourage your creativity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    IPad Pro Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new iPad. I am upgrading from one of the original IPad Pros and the difference and performance and screen quality is significant. Well worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Apple - 12.9-Inch iPad Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple 12.9-Inch iPad Pro in Space Gray has truly revolutionized my digital workflow. Its stunning display clarity and the seamless performance of the M1 chip have significantly boosted my productivity, whether I'm editing videos, creating digital art, or managing my professional tasks. The compatibility with the Apple Pencil and Magic Keyboard has made it a versatile tool for my creative endeavors, while its sleek design and user-friendly interface have streamlined my overall digital experience. This iPad Pro has become an indispensable part of my daily routine, seamlessly integrating with my other Apple devices and enhancing my efficiency in ways I never thought possible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    iPad Pro 12.9

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPad out there. Definitely worth the money. Don’t forget the Apple Pencil as well!! It makes your life so much easier!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for my wife's old iPad and she is thrilled. The larger screen and ease of use is fantastic and she finds it much easier to use than her old one.

    I would recommend this to a friend