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Customer Ratings & Reviews

Your price for this item is $1,399.00

Customer reviews

Rating 4.8 out of 5 stars with 938 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are pleased with the 12.9-Inch iPad Pro's large screen size, ease of use, and performance. Many also appreciate its long battery life and light weight. While some find the price to be high, positive feedback outweighs negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 938 reviews
  • Rated 1 out of 5 stars

    Never recieved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not recieve this item UPS said besylt buy should replace as it was damaged in shipping but that has been 2 weeks and nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy can’t even deliver a simple package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if you actually delivered it to me. And if you didn’t cancel my replacement you promised me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not about the product. It’s about the quality of service experience from the company .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Best Buy transaction yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item never arrived and yet the charge still made it to my credit card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item not received

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was ordered before Christmas and still had not shipped!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Excellent Home-Work Solution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, so happy I purchased the pro, the processing speed is amazing and streaming and using VPN connection could not work better. An all around great solution for work productivity and watching movies/tv while traveling

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    My iPad Pro is always with me, the new one is stu.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iPad Pro was pushing five years, I purchased a new one and couldn’t be happier. The screen is much more vivid than my old one. The camera takes beautiful photos.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Unavoidable for graphic designers on the go

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be difficult to say something original about this product. I am not a apple fan, but we have to recognize that they managed to make their iPad pro 12.9 an essential tool for graphic design. Even if Samsung might give you better performance for cheaper hardware... No serious company wants to publish their software on android. The rasul: you re better buying an iPad this model is plenty to make something good, and even if a new version is rumored for next year. It still a solid investment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not turning on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t turn on. I had it for 2 weeks and will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro comes at a premium price but well woth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would have use for an iPad since I have my iPhone and Laptop. Then my son showed me his iPad and what he can do with it and I am hooked. Now I am spending a lot of time on the iPad, much less on the laptop and my iPhone. I like to take notes when I am reading technical articles and watching presentations. I have piles of notebooks. I can replace all of those notebooks with OneNote on the iPad where I can hand write the notes using Apple Pencil, organize the notes with OneNote and store in the Cloud. Now instead of having dozens of notebooks I have one iPad that I can take everywhere. OneNote on the iPad allows you to write and its translates into text. But if your writing is sloppy like mine, it can be quirky. I often download long technical articles which I can highlight and hand write comments using Adobe. I can store them on the iPad and/or in the cloud so they are available as long as I have the ipad with me. No more looking through physical files for and article I want to reread. The screen and image quality are amazing for watching TV and movies. I chose the iPad Pro 12.9" because of my heavy use as a notebook. I wanted to larger form factor. My son uses a smaller iPad and loves it. I had a small problem when I first got the iPad which was probably my fault. I reported the problem to Apple and they had a tech rep call me several times until he got me on the phone. He spent about a half hour explaining why I had the problem and answering other questions. The iPad Pro 12.9" is certainly not cheap. But you pay a premium price and get a premium product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    My new iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old iPad on steroids. Love the size and ease of setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what can I say it’s an iPad? I love drawing on it. It’s not truly a laptop replacement especially if you’re on camera a lot it will be glitchy with most apps. It’s nice to carry around since it’s lighter.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    IPAD 12.9

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came was true image diaplayed..the 12.9 inch screen definately allow for better viewing experience..will definitely be geeting to keyboard to ehnace the using experience!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Greater Performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A world apart from my previous iPad, the resolution of the screen and processor speed are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and easy to take with me anywhere I go. Especially for business meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    12.9 inch iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my iPad. I wasn’t sure if I would like the 12.9 inch screen but I’m so happy I went with the bigger size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    IPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying one and its amazing. The screen is very big that i dont need glasses

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing Ipsd Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet with incredible display. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    12.9 inches is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I expected, and more. I bought a targus protective cover for it too, and 2 year insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Open box iPad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great, works well and as described. Larger memory is perfect for my needs

    I would recommend this to a friend