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Customer reviews

Rating 4.8 out of 5 stars with 232 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the 12.9-inch iPad Pro's large screen size, ample storage, and ease of use. Its performance, battery life, and powerful RAM are also frequently praised. While some find the price high, the positive feedback on other features outweighs this concern. The improved camera quality is another frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 232 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Apple Always Wins

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a smooth tablet. Enough space to last you a long time. Has been working 100% with no hiccups. It’s Apple, what more can you say? :D

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Powerful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's one of the most powerful (16GB) iPad Pro from Apple. (And the hard disk size is 1TB)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing for 1st time iPad Pro user

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad Pro and I am impressed with it's capabilities so far. The screen is all the rave and doesn't disappoint. I haven't had it long enough to test out it's multitasking abilities but look forward to.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect for school, drawing and entertainment. Great size even is a little bit heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s NOT the latest model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It said on the Best Buy app/website that this was the “latest model”. IT’S NOT! I discovered that when I went to a class at The Apple Store and this model couldn’t do something that the instructors could. He looked into it and discovered that mine was a version 5 release, not a version 6, which is the latest model. While that’s not a huge deal to me, I don’t like being misled. As far as the iPad goes, I like it for the most part. It is basically a big version of my iPhone (without cellular). When I set it uo, everything that was saved on iCloud from my cellphone populated to it. That being said, Messages didn’t. The iPad is very reactive and well made. It recharges quickly. It’s somewhat difficult to open when it’s closed with the Magic Keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ipad yet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPad yet!! This is my 4th iPad and absolutely the best thus far! Purchased the lighted keyboard and Magic Mouse with it and so extremely pleased with it all!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    it has come a long way from the first iPad release

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The  silicon is very quick. It works seamlessly with iPad OS. I noticed an increase in page load times online and just the simple flow of things is very smooth. It may look the same as the previous model but it does perform very well. Great for typing away emails or reading magazines or the news. The display is very crisp and vibrant and has a great color gamut. At its size factor it may seem very large but what makes it easy to carry is its weight. Personal usage can answer whether it is a laptop replacement but it really depends on what and how one will want to utilize it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Storage

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPad. It is bigger so I can see it better and it is a lot faster than my older one. The photos I have been taking are amazing! Lots of storage…..win win!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    It's just a big, fast, powerful iPad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2018 iPad Pro (2nd gen) and it's great, but I wanted the new cameras and more space so I upgraded to this - my dad will be thrilled to get the 3-year-old iPad... Anyway, it's a bit faster than the 2018 (or 2020) model, and the screen has much darker blacks, and honestly those are the major changes I've noticed. I expect that when iOS 15 is released we'll see apps taking advantage of the 16gigs RAM (vs. 6gig in the 2020, 4gig in my 2018), but in the mean time it can keep apps in memory longer, and I don't need to worry about filling it up any time soon!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    The best tablet you can get - albeit at a price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a quality tablet and don't mind paying a premium, you simply won't find a better tablet than this iPad Pro. Everything about it is amazing - from the high quality micro LED display, to its all day (at least) battery life, to its impossibly thin and light size. Even the camera on it is good! And with the latest updates coming to iPadOS 16 in the fall, the iPad Pro is now closer than ever to being able to completely replace your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent for what it is, still not a laptop IMO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the new iPad Pro from the 2018 version. Noticeably brighter display and smoother performance. Perfect compliment to a PC laptop (Windows), when you need a tablet device. I do use iPad Pro with Procreate and LumaFusion (preferred over Windows applications), and having the iPad Pro in addition to PC laptop is, in my opinion, a perfect pairing when you prefer using Office applications and others in a Windows device and environment. Battery life is much better vs my 2018 iPad Pro, but is likely at least partially due to age. The price, display and performance of iPad Pro vs the new Surface devices… well, you can compare. I chose the iPad Pro after thorough comparison for my needs. Yours may be different. The weight is heavy when adding a Magic Keyboard, or even the new Logitech keyboard that’s similar to a MS Surface device with the multi angle “kickstand,” which I prefer over the Magic Keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it. Very easy to use. Love the fact that I have some basic programs that I can use without having to pay a subscription fee for. ( Like the Surface Pro 8, Win 11!) Camera is great. Very happy and I would recommend this over the Surface Pro 8 with Win 11; which I also bought. But wasn't happy with it, or the Win 11. I spent the extra $$ for the 16GB/1TB for longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Huge iPhone but faster and better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it. I have never owned and apple, so I got this. However, this is not like a Mac. This is like a bigger iPhone. I do have problems getting the photos off of the device and saved to an external hard drive. The batter lasts a long time too. Other than that, I enjoy this device and the size and power and speed it provides.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Best Buy and Apple iPad = Win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started to buy this from Apple but didn't want to wait. I simply walked into Best Buy, spoke with a super knowledgeable sales geek, expressed interest in this latest iPad pro with magic keyboard and Apple pen; 15 minutes later, I walked out with the keyboard and pen (in stock). The iPad arrived a few days later – exactly on time. Couldn't be happier with the experience, the service and the product. This 2021 iPad Pro (5th generation) is RIDICULOUS. So is Apple's magic keyboard. The two fit together, literally, magically. The bluetooth keyboard syncs up automatically. It is pure art. And the two fold up into this perfect case. Also noteworthy: the magic pencil synced up via Apple's built-in magnet. So cool. The iPad speed is blinding (M1 chip) and the XDR Liquid Retina (color) is gorgeous; pure bliss. As a designer, I have a new tool/new workspace. Apps are being introduced all the time – Adobe included. This replaces my MacBook Pro... and allows me to get away from my Mac Pro desktop. Have always been an Apple fan. I've become a Best Buy fan.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size, Storage

    Rated 5 out of 5 stars

    Productivity doubled!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few inches of screensize makes a big difference! I used to have yhe 10” but upgraded to this. I’d say it is worth it! It is faster too. Definitely get a bigger memory. It will much better than worrying about space.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    iPad Pro/magic keyboard/pencil purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an iPad Pro w magic keyboard and pencil from Best Buy? Customer service was fantastic and informative. In addition, the checkout process was simple and communication absolutely wonderful. I would buy again at this store! The next gen iPad Pro is wonderful for work and responsive. The download and streaming speeds are noticeably faster than my 3 year old iPad. The magic keyboard is responsive and adds a slider for easy navigation. The pencil is the quickest response I’ve seen yet and adjusts based on pressure and angle. Love every feature so far. Battery life is definitely longer than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic price value for web browsing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design overall quality built, very responsive to touch, smoother scrolling as comparing to android based pads. Work right out of the box with no manufacturing fault, simply slick!! Frustration free web browsing experience, Get it as a laptop replacement you won’t regret This is my second iPad, and my daughter’s 3rd. Simply the best quality digital tool that money can buy!! To be honest, battery life has degraded and shorter now after two years of daily fast charging on higher chargers and I think it had contributed to shorter battery life but I knew what I have been doing..or getting into.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything apple, this iPad is awesome. I wish I would've waited for the M2 chip but you can't always wait around for the next best thing though. You would be waiting around forever.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Amazing screen hands-down Apple‘s best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty nice the screen has a noticeable enjoyment difference with the mini LEDs they just really pop I had a screen but the heaviness of the iPad is a drawback compared to the 11 inch I feel like the productivity that I want to use the iPad for is better suited on the 11 inch for the weight and size with the same powerful processor this helps someone it was a hard decision for me as well but I ended up going with the 11 inch but do I miss is that beautiful display the most colors pop and everything so much more you have to see it to believe it if you’re planning on using it for a lot of media 12.9 iPad Pro m one is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Nice replacement for a laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice. A larger screen than the standard iPads, much faster, and still light-weight. I am very happy with my purchase.

    I would recommend this to a friend
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