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Customer Ratings & Reviews

Your price for this item is $952.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.8 out of 5 stars with 739 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the 12.9-Inch iPad Pro's large screen size and ease of use. Many appreciate its performance and battery life, along with the option of cellular connectivity. While some find the device heavy after prolonged use, the overall positive feedback highlights its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 739 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent iPad, the interface is fast..very sleek everything I want in a tablet…highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ipad.. I purchased it for school. Works great . I love the size and the color..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPad is the best bang for your buck and I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family loves your Apple everything from Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad pro 12.9 inch 256gb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its original and awesome, Im loving it, thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device and amazing customer service upon pickup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Ipad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, only complaint battery doesn’t last long and takes long to charge

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro 12.9 inch is excellent. I upgraded from a 2013 MacBook Air & I have had no issues so far. It is best used with the magic keyboard and Apple Pencil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device, the way to go mobile!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12.9-inch iPad is fantastic! It can double as a laptop with the dual-purpose keyboard, it just keeps getting better! I also love the independence to connect to Internet, I am using T-Mobile, 5G technology is awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dashed lines on my screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an year since I bought the product, just within a month outside warranty my screen has dashed lines. I haven't taken apple care +, they are gonna charge me very high now. Please take Applecare+ with these high end premium products. There is a high chance you would get into issues immediately after warranty. Apple products are so expensive and applecare+ on top of that is bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple iPad Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Reliable Product! Best Buy made the purchase and pickup super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad 12”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super!!! The Best!!! Nice!!!! Good Product!!!! I recommend!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    ipad pro 12.9'

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro 12.9" is a remarkable device that has continued to impress users since its release. It is often lauded for its stunning, large display which makes it a fantastic choice for creative professionals such as graphic designers and video editors, as well as for anyone who enjoys a superior screen experience for watching movies or playing games. One of the standout features of the iPad Pro 12.9" is its Liquid Retina XDR display which offers vibrant colors and impeccable clarity. This feature, coupled with the ProMotion technology that ensures smooth scrolling and responsiveness, elevates the viewing and interactive experience to top-notch levels. The M1 chip, which powers this iPad, is a game-changer. It delivers next-level performance that can handle complex tasks, intensive games, and high-resolution video editing without any lag. This processing power makes the iPad Pro 12.9" a worthy competitor to traditional laptops. Users often point out the improved multitasking capabilities provided by iPadOS, which help in enhancing productivity. The support for the Apple Pencil and the Magic Keyboard are additional boons, transforming the iPad into a versatile tool for both work and leisure. Battery life on the iPad Pro 12.9" is also commendable. It easily supports a full day of use with moderate to heavy usage, which is a significant advantage for users on the go. However, it's not without its downsides. The size and weight of the device can make it less portable than its smaller counterparts. Also, the cost is on the higher side, which might not appeal to everyone, especially those who might not utilize its full capabilities. In conclusion, the iPad Pro 12.9" is a powerhouse that's best suited for users looking for a blend of advanced technology, impressive multimedia capabilities, and robust performance. It's particularly appealing to creative professionals and technology enthusiasts who are willing to invest in top-tier tools. For everyday users, it offers a luxurious experience, though the investment might be more justifiable for those who will leverage its unique capabilities to the fullest.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The product is scratched and not as described

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is scratched and not as described!quality didn’t meet my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Air Pro is an exceptional device that seamlessly blends power, versatility, and sleek design. Its stunning Liquid Retina XDR display provides a visually immersive experience, with vibrant colors and sharp details that truly bring content to life. The powerful A14 Bionic chip ensures smooth multitasking and effortless performance, making it ideal for both work and play. The integration of Apple Pencil support and the Magic Keyboard further enhances productivity, allowing for seamless note-taking and comfortable typing. With its lightweight and portable form factor, the iPad Air Pro is the perfect companion for on-the-go use, offering all-day battery life and lightning-fast connectivity. Whether you're a creative professional, a student, or simply an avid tech enthusiast, the iPad Air Pro delivers an exceptional experience that truly sets it apart from the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing device - but a bit heavy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the iPad Pro for around 2 years, and it's been an excellent tool for both work and leisure. The screen is incredibly vibrant, making it great for watching videos and editing photos. The 256GB of storage is sufficient for all my apps and media, and the cellular capability is a lifesaver when Wi-Fi isn't available. However, it's pretty hefty, which makes using it as a handheld device for extended periods a bit tiring. Despite that, it's a powerhouse that has yet to disappoint in performance.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    iPad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely! Here's a user-friendly take on the iPad review: Hey there! Just wanted to share my thoughts on the iPad – it's a game-changer! The sleek design and that gorgeous Retina display make it a total eye-catcher. Whether I'm working or chilling, the iPad's got my back with its super-smooth performance. And don't get me started on the App Store – it's like a treasure trove for anything I need. As a business owner, this device has become my right-hand assistant for getting things done. If you're on the lookout for a tech sidekick, the iPad is where it's at!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    Too much power = too little battery efficiency

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Apple really misses a market of creatives and academic users who really need the larger screen size and high refresh rate that the iPad Pro 12.9 offers, but would much rather have better battery longevity than the ridiculous compute power of M1, power efficient as it may be. At 75% or so brightness and 6-8+ hours of use in a day for G Suite app, email, light browsing, and note taking on Notability and Goodnotes, the battery is just on the lean side at the 20-30% range or below, which forces me to find a charger or charge the iPad at home to do homework and entertain myself in the evening, which is just less than ideal. Although I have my woes with the “Stage manager” feature that allows you to split the screen (namely confusing and unwieldy layouts for allocating screen space), it works just OK for a basic 50/50 left-right screen split. I do wish you could fine tune the size of each half of the screen. There’s also a vertical floating window that I mistakenly resize applications to, which can slide out to either the left or right of the screen, and it’s quite annoying whenever I do this on accident. I wish there was a horizontal floating window that slides out from the top or bottom, as I think it would be far more useful. Despite these gripes, Apple Pencil and iPad provides the premier experience for handwritten digital note-taking over any other tablets. From my personal experience, I would recommend the iPad Pro 11” for the best mix between weight, performance, size, features, and value.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lightweight, Multi-Functional IPad - PERFECT!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had this IPad for about a year & a half and can confidently say it is the best purchase, hands-down, that I have ever made. I also bought a keyboard case for it, so it is amazing that I can use it as a tablet while also being able to use it as a computer when needed. It is very light weight, the camera is phenomenal, it is extremely fast…I could honestly go on for days about why you should purchase this IPad!! Absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Best iPad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure the most awesome iPad I have used, I use it for digital drawing and is amazing! great display and process power plus Cellular!

    I would recommend this to a friend
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