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Customer reviews

Rating 4.9 out of 5 stars with 214 reviews

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  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 214 reviews
  • Rated 5 out of 5 stars

    My Creative Companion – iPad Pro 12.9

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPad Pro 12.9 for a whole year, and honestly, I can’t imagine my musical life without it anymore. As a professional violinist, I use it every day — for reading sheet music, taking notes during rehearsals, recording practice sessions, and even composing ideas on the go. The large screen is perfect for reading scores — no more flipping paper pages in the middle of a performance! I also love how the Apple Pencil glides smoothly on the screen. It feels natural, like writing with a real pen, and I can quickly mark bowings, fingerings, or reminders right on the music. Performance-wise, it’s still incredibly fast and responsive. Whether I’m using music apps, video calling my students, or editing videos from concerts — it handles everything like a pro. The battery easily lasts through a long rehearsal day. After a year, I can say this: the iPad Pro 12.9 isn’t just a gadget — it’s my creative partner. It replaced my folders, notebooks, even parts of my laptop. It comes with me to every rehearsal, lesson, and performance. Pros: – Stunning screen, ideal for musicians and creatives – Fast, smooth performance — even with heavy apps – Apple Pencil support is a game changer – Slim, elegant, and reliable Cons: – Expensive, especially with accessories – Not everyone needs this much power — but if you do, it’s worth it If you’re a musician or a creative person who’s always on the move — this iPad will feel like it was made just for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, Smart, and Surprisingly Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my iPad Air since February, and let me tell you—it’s been the quiet MVP of my everyday life. Lightweight but mighty, it handles everything from emails and FaceTime to digital sketching and Netflix binges like a pro. The screen is crisp, the performance is smooth, and the battery life lasts long enough to make me forget where the charger even is. Paired it with the Apple Pencil, and suddenly I'm Picasso with a playlist. If you're on the fence—get off. This iPad Air flies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite an upgrade from my old 9.7”. Larger, sharper screen. Must faster processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IPad is a great! I bought a Magic Keyboard with the IPad so I can use as both a tablet and computer. It is super speedy and has great definition/quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPad user since 2010 and have had just about every version that Apple has released. All of them, the iPad Pro 12.9”, the iPad Mini, the iPad Air and all of them have been great. But the new iPad Air 13” M2 is by far the best of all of them. I’m sure the new version of the iPad Pro is just as great also. The new AI features of Siri and writing apps are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this iPad to replace my 10th generation 10.9 inch iPad. Order and pickup with Best Buy was seamless and I was setting up my new iPad within 2 hours. love the bigger screen real estate. This may be the first iPad capable of replacing my laptop. We'll see! Very satisfied with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying the larger display.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast. Much better display than my older one. Just love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Student’s Dream

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new M2 IPad Air is slim, powerful, and perfect for a student or artist. Can perform most all tasks a Mac can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Ipad is excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I love the features and how easy it is navigate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Besttt

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Air 13 is hands-down one of the best tablets Apple has ever released. It strikes the perfect balance between performance, portability, and value. The 13-inch Liquid Retina display is stunning—colors are vibrant, text is sharp, and the larger screen makes multitasking, reading, and streaming feel much more immersive compared to the smaller Air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air M2 13 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this iPad is excellent. I use it for my college notes and it’s been a game changer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad fiasco

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the iPad I wanted but after waiting a long time for the salesman to find the one I wanted I decided to just get this big awkward thing and be done with it. Cost me more than the one I had gone in to purchase. When I got home I discovered the Otter Box he sold me didn’t fit so I had to make another 45 mile trip to get the right one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of my best purchases! I’m so glad I bought this iPad, it was truly worth it. I use it for both school and personal tasks, and I would highly recommend it to anyone considering an iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Ipad13

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good purchase,every thing working properly thanks Aple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad Air 2024

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total value for money, infact i bought 2 - one for me and one for my kid!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new Apple Air to run my business smoother and love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad a must to have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested this for 2 weeks and I could say was worth the money! Smooth in transition from one app to another. Audio is lit and the camera is definitely a good one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very bad holiday shopping with bestbuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed an order for this 256g ipaid air for my daughter's holiday gift black friday. I want to save some money after checking the openbox excellent condition I decide to purchase one so I can save 50 bucks for getting her an ipad pencil pro from bestbuy as well. It turned out a worst experience I never imagined. The package arrived with a bear ipad air lonely laid in a box, no original box, no accessiories. they even didnot cover the ipad with anything. when my daughter opened the box, i can see her disappointment on her face immediately. It is over 800 dollars purchase but turned out it is like 80 dollars toy. i chated online with bestbuy agent immediately and they assured me to take it to store and the story will honor the cyber monday price if they cannot replace this with an excellent openbox one. I took it to store and they just deny request and told me i can simply return it and get a one at new price or call 1800 bestbuy number. So I came back frustrated and called 1800 bestbuy number. After half an hour waiting someone answered my call and after another 15 minutes waiting and talk back and forth for him to check with his supervisor and he promised that they will send a replecment excellent condition one and assure me everything will be settled. After several apology they finished the call. The next morning an email notified me that the replacement order was cancelled, very bad. So I come to online chat again, hours back and forther, agent and supervisor, no one can really help out with a solution. I decided to return all my purchase, the ipad air and ipad pencil pro back to bestbuy. I donot want to be kicked back and forth but without any real help. My requests are simple, replace this one with the product I paid for or issuing the refund for the price difference. If I can still get cyber monday price, I will not wait for any second to just purchase one from Apple store. It ruined my holiday shopping and felt very bad for my daughter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Air 2024

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good quality & works great awesome Features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recently purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple iPad Air M2 with 256 GB, and honestly, it’s one of the best devices I’ve ever owned. First off, the M2 processor is incredibly powerful. I use the iPad for graphic design, photo editing, and even light video editing, and it handles everything flawlessly. Everything runs so smoothly—it’s a joy to use. The display is absolutely stunning. The colors are vibrant, the brightness is perfect, and the level of detail is impressive. Whether I’m watching movies, reading, or working in Procreate, the experience is amazing. Paired with the Apple Pencil (which I had to buy separately), it’s the ultimate creative tool. The 256 GB of storage is more than enough for me. I can keep all my projects, apps, and even a library of movies on it, with plenty of space to spare. What I love most is how portable it is. It’s lightweight, super slim, and still feels durable. It easily fits into my bag, so I take it everywhere. The battery life is excellent, lasting me an entire day even with heavy usage. And the addition of USB-C makes connecting accessories so much easier—no more messing with adapters. Overall, the iPad Air M2 is worth every penny. It’s not just a tablet; it’s a powerful and versatile tool that I’d recommend to anyone looking for a premium device for work, creativity, or entertainment.

    I would recommend this to a friend
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