Customer Ratings & Reviews

This was a present for my wife. She had always been a Windows person so this was a big change. Now that she is getting used to it she likes it much better than her old laptop.

The product is really good. I use it for gaming and I enjoy it.

This ipad is definitely a luxury device. With a price tag to match. But it's really awesome! And well worth the price. Its like having small thin tv with you. Everywhere you go. Id definitely recommend it

I have an older iPad with the 10” screen. I really wanted to use the new one to read music and the 13” screen is fantastic for that! I got the new one on sale, which is good because Apple products are pretty expensive. Would definitely recommend.

Excellent product. Amazing features. Apple did not disappoint!

This iPad is awesome. I am a musician in school and this paired with the pen and paper like screen protector is awesome!!!! Reading music on this is also pretty good.

I bought this product and enjoyed it so far to use it I’d recommend it to everyone perfect for classes and watching videos

I’ve recently purchased this IPad Air 13” and am very happy with it. This is the third one we have bought for our family and enjoying learning how to use it.

This is a great IPad with all the trimmings. Highly reccommended and very efficient.

Í have been using an iPad since they first came out and using the computer less and less. With this larger and faster model I find that I don’t need to use the computer at all. I am sure there are many uses that I am yet to explore but as of today I can say that it was a perfect upgrade for me.

Great ipad. Like the price and really love the size.

I love my new iPad. I had a 12 inch but I dropped it cracked the glass in the upper left-hand corner so I ordered a new one and I love it. Thank you.

Super excellent Super easy Super good I loved ❤️❤️

This IS the most awesome IPAD!!! I love it so much! I read my books on it and do my bible study and read my bible on it! It’s PERFECTION!!!

I love it! Makes traveling so much easier and functional

Tremendous help in completing my daily tasks. I have the pencil pro and keyboard. My professional life is amazingly streamlined due to this combination of tools.

The whole purchase process was great along with my questions being answered and the right accessories being in stock. I have several apple products but this experience stood out.

It’s basically a laptop replacement now. Love the big screen and love the update!

Great screen size and product; it was open box and appeared in excellent condition. Very nice salesman

This experience was a series of good and bad issues, so bear with me. Good: I purchased this 13" iPad Air at Best Buy on sale. They had my color choice in stock. Bad: The iPad's wifi was defective, toggling on and off every 5 seconds. I have never experienced a defective Apple product! Good: I brought it into Best Buy, and the very busy Geek Squad Technician broke away for a minute to hear about the wifi issue and declared it was defective, and I can return it for another one. Bad: I took it the returns counter and they did not have another unit in stock. I would have to place an order for another one, but she said their computer would not allow her to order it at the sale price. She said I could take this up with the REGIONAL MANAGER. Good: The regional manager just happened to be in the store, assisting another customer with a complicated transaction, and I waited around 10 minutes. He was a very pleasant person, and quickly resolved the pricing issue, and ordered the replacement. So he saved the day! Bad: What if the RM wasn't in the store. What would have been my recourse? Take the defective iPad to Apple? Good: The replacement unit arrived at my house before noon of the next day, as the regional manager had stated. I was very pleased with that outcome from the RM. Not so Good: New iPad: While everything worked on the replacement iPad, for whatever reason, during the initial setup it required an update to the new and reportedly buggy IOS26. We have noticed that the iPad does exhibit the bugs, such as sluggish touch response or screen lockups, it is also not as stable and requires us to turn it off and on again more often than our other iPads. During the initial setup of the first unit, the update to IOS26 was not required, and was not chosen due to my aversion to reports of its bugs. Something to keep in mind until a better version of IOS is released.