Customer Ratings & Reviews

This is my first apple product. So far its so good.

Amazing product. I enjoyed using it. Makes studying easy and hassle free

it’s apple. simple, durable, quality. nuff said…….

Great product came open box in excellent condition just wish you could do Face ID from any angle.

Very nice IPad,the only issue I have is that it is a little soft to the touch,I wish they had a setting for that

Not sure how to rate this, except unsatisfactory. This IPad was purchased for a birthday gift, and had it shipped-directly to me via mail. I never checked until recently because I trusted Best Buy because I had no reason not too. Then I noticed on the outside of the box (unopened) it stated “standard glass”, when I ordered and paid for the OLED screen. I will be taking the boxed (unopened) back to Best Buy for an updated straight exchange. I will be sure to comment again after meeting with Best Buy to let you know their response and how they made things good. I am relatively sure Best Buy will make things good.

Pricey but replaced my laptop with it. Super light.

Excellent customer service , got a exchange without any issues and in no time awesome experience

We are very happy to have this product , thank you

Overall, iPad is good quality. It’s great for schoolwork. On the go.

I have had this for 3 weeks, the first 2 weeks the battery was awesome. It began to lose battery charge faster, and the Brightness keeps going to dark, which bugs to no end. My honest review

In hindsight I wish I would have just gotten a cheaper case and keyboard separately. The keyboard is not well integrated into the case. So when opening the case I feel like I am having to juggle the keyboard, case, and ipad. I also wish that the case had the option for the ipad to sit at a lower angle. I bought this as a cheaper alternative to apple's magic keyboard, but now I will be buying another basic case and just keeping the keyboard to use when I need it. The outer material of this case also marks easily.

It is perfect Ipad for the money but the way it is so thin is making me nervouse.

The product is great if you use it for school or web browsing/social media apps, basic gaming. However i purchase this for the OLED screen. And let me tell you movies do not look that good. Image is often soft and grainy amoungst apps. This product should be sharp and the image should be 4k when watching content. But its not. Stick with an oled tv for watching content or your phone.

Had a defect out the box, perfect half circle at the bottom that looked like what used to to be the home button. I honestly diddnt know it was a defect til about year later when screen flickered.. come to find out it was the defect all alone rhat was causing a few issues. Either way best buy nor apple would fix it. Apple even stated it was a factory defect just warranty was up. Tried to contact legal team and they are reluctant to help giving out the info.

amazing upgrade from prior I pad pro screen, Battery seems to not last quite as long as prior model.

Good for price. Easy to use. Definitely helpful device. Poor customer service late delivery.

Good device but no new futures need more new technology

Order was there upon my arrival as promised. Line was long.

The iPad is good but Only 3 months and the usb and charger failed to charge. I got “ not charging “ message when plug in usb.