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Customer Ratings & Reviews

$1,349.00
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Comp. Value: $1,499.00

Customer reviews

Rating 4.9 out of 5 stars with 807 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the excellent screen quality, blazing-fast performance, and impressive portability of the 13-inch iPad Pro. Many also praise its long battery life and lightweight design, making it comfortable to hold and use for extended periods. The large, crisp display is a recurring point of positive feedback. While some users noted compatibility issues with certain accessories, overwhelmingly positive reviews highlight the device's strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 807 reviews
  • Rated 4 out of 5 stars

    The BEST

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for ANY school work or work in general!!! EVERYTHING WORKA GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just wish there were other colors Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great product. Have 4generstion for a while still works great. Just want ti buy newest edition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an iPad. It just works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without going to specifics… It’s an iPad. Love the big size, plenty of memory. Battery Life is not as quite as long as I usually expect from an apple product, but still very good. I would definitely recommend, and buy this many times over.

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality

    Rated 1 out of 5 stars

    Worst. Customer Service Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give negative stars if I could. I purchased an iPad for my dad for Father’s Day. The night before I applied for a Best Buy card to take advantage of their 18 month interest free financing. I was immediately approved and my order was paid for and processed for an in-store pick up the following day.. Upon arrival at the store the following day, the iPad and accessories I purchased were not able to be located, then at checkout I was told there was a financial issue with the credit card, despite the documentation provided to them that I was approved and the items were paid for. They attempted an I attempted to call the credit card company, and no one answered. The associate there then suggested that I cancel my online order and purchase the items in store using my drivers license to look up my credit account. If there was a financial problem, attempting to purchase the items in store using the same credit card number should have experienced the same financial problem, but for some reason it didn’t. I canceled my online order, and re-purchased the items in the store, only then to discover the store price was more than the online price. What was supposed to be a 15 minute pick up, turned into 3 1/2 hours in the store due to various complications. The manager finally agreed to price match the online order price, and even suggested that I contact customer service for additional compensation. Upon receiving my credit card statement, it appears the price was never adjusted. Today, upon contacting customer service as instructed, I was told that they are unable to help or provide any compensation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order products and pick up products from the store all the time. I’ll be associates have been wonderful. They go above and beyond to make sure that My orders are complete and they also explain things for me if I need other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grinch killed my iPad on Christmas day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grinch ‘killed’ my iPad on Christmas Day but I was able to buy the newer model the next day. Service was quick and although it wasn’t in stock it was delivered in 2 days as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Pad Pro M4 13 inch Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new I Pad 13 Inch Pro M4! It is perfect for my real estate job or just daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being a Total Tech member and all the benefits that go with that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this iPad Pro.Very sleek and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tereasa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tablet is Very clear. I was able to transfer my files easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now affordable!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the interest-free financing for 24 months. It’s a great product that I can now afford, thanks to Best Buy’s credit card program. As long as I pay it within 2 years, I don’t have to worry about any interest :).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ipad of the lot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display on this ipad is top of the line of any brand and the hard ware and software are of no match when compared. I don’t think there is anything else that this ipad cannot compute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy CEO and happy camper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPad is thin and battery is amazing long. Best Buy told me how to download from my old iPad and it was so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had I had last gen of this and love this one even more. Just wish they would have had one with cell service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad Pro 13

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad and amazing screen!! Ordered one without Cellular but Best Buy was great yesterday and returned and ordered correct one with cellular. AJ at the store in west Omaha was amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple still on top of the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest iteration of the iPad Pro is the perfect balance of performance, weight and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini Macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products never seize to amaze me. So many great features. I enjoy the ability to use it as a second display for my Mac or iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital creative monster

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats an iPad for digital creativity. Create the travel with lots of great accessory options couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade for me from a MacBook Air and it is powerful, but challenging since so many apps appear differently. Definitely worth the upgrade!

    I would recommend this to a friend