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Customer Ratings & Reviews

Your price for this item is $309.99

Customer reviews

Rating 3.5 out of 5 stars with 37 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers appreciate the performance of the 21.5" Certified Refurbished iMac, with many reporting it works great and continues to function well even after extended use. The iMac's ease of use is also frequently praised, with users finding it intuitive and straightforward to navigate. No significant drawbacks were reported by customers. Overall, the feedback is overwhelmingly positive regarding both the functionality and user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Rated 4 out of 5 stars

    Good Deal Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works well. It was available earlier than expected. I received everything that was advertised with the computer.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    A Total Wast of Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a total rip off. It should not be sols to people at all. It runs very slow, doesn’t work well with the latest technology, and it's out of date, a 2015 version. This purchase was a total waste of time. Looks good on the desk. It's just an expensive paper weight. Don't aggravate your self. I was surprised at Best Buy for selling this item period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Apple all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a little slow. This computer is easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iMac. If has the right amount of storage and the perfect size

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Clean but doesn’t function

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Processor is slow and worn out. Refurbished and cleaned but the inner workings of this computer are not properly functioning.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good desktop Mac this is more than I expected. Works great looks great am extremely happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Wasn’t what was expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer arrived in good condition but ran very very slowly. Did not realize how slow it would run as it was certified refurbished. Must have just been the age of it. Unfortunately you couldn’t upgrade it either. They should put a restriction on the age of products they sell. Worked fine but just wasn’t what was expected.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Mac desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was in good shape. Came with an off brand keyboard and mouse not wireless like apple desktops. Computer seems to be slower than my normal Mac. Great value price wise for used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase for Used Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely in great condition only complaint would be it lags a bit but it works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used but in excellent condition

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mac!! Out of box/used Mac but was in a great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Windows so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have loved this computer! I have only owned Windows computers so it took me a bit to adjust to MacOS and understand how to update and such, but I’m starting to get the hang of it. I purchased the refurbished one because it’s so much cheaper and I know it is certified by Geek Squad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy compatible key board and mouse the one given didn’t work because it was for windows I would probably recommend it but make sure key board and mouse are compatible

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Refurbished iMac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Zero issues with the computer. Works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad, Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB puts a file on that is terrible because they keep billing for security and we cannot get rid of it.Also same thing on a repair job

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding for day to day use, but certainly took longer than I would have liked to setup. Had worked like new. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Refurbished Jackpot!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 years and it’s still going great! I recommend this item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it....it nice it big and work really good....

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just like new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first because it’s refurbished but it Works just like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE HACKED NO MORE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASE THIS NEW MAC COMPUTER ON AC OF MY OTHER BEING HACKED SO FAR SO GOOD I FEEL VERY PROTECTED WITH THE MAC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met or exceeded expectations. Pleased with product and process.

    I would recommend this to a friend
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