Customers express satisfaction with the iMac's ease of use and its value for the price. Many users found setup to be straightforward and the overall cost to be reasonable. However, a significant number of customers expressed disappointment with the quality of the included keyboard and mouse, finding them to be subpar. The provided accessories were a common point of negative feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 44 reviews
Rated 5 out of 5 stars
Excellent purchase
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The iMac is in great condition. No marks, scratch’s or screen damage. I’m happy with my purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
iMac
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine! it works perfectly even it was used/refurbished.
I would recommend this to a friend
Rated 5 out of 5 stars
It’s perfect for my job
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing I really like it, this iMac It’s perfect for my job
I would recommend this to a friend
Pros mentioned:
Processor speed
Cons mentioned:
Keyboard quality
Rated 5 out of 5 stars
21.5 iMac
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item was as described. I think they could have spent a couple extra and included a keyboard and mouse that was at least usable. I love the display and after replacing the processor with an i7, upped the ram to 32gb and added a solid state hard drive it is a really nice performing machine
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 1 out of 5 stars
Buyer beware
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I was online getting ready to purchase this computer, I was chatting with the online assistant. I was very clear that the sole intention of this computer is to be used for music production and I will need to upgrade the ram to 32 gb. I asked if the geek squad will be able to do that for me. The online person said “absolutely, no problem”. When I received the computer the keyboard was not a Mac keyboard. I took it to the geek squad and they said they can not install the ram because of the model of the computer they would have to remove the screen, and they simply don’t do that. It was a complete waste of time. Also in the initial setup of the computer it was extremely slow. For example, I had to do a force quit 3 times just in the initial setup (selecting language and country, all of that basic stuff) once I got passed all of that, just to open an icon on the desktop it would take about 7 to 8 seconds to open whatever I clicked on (and that’s me being generous). Buyer beware!!
No, I would not recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 3 out of 5 stars
Desktop Fine, Keyboard and Mouse Junk
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The desktop itself is fine. The keyboard and mouse you sent with it were pieces of junk, not the Apple products I expected to accompany it. Couldn't you include at least a 2017 Apple keyboard and mouse? What you sent was insulting.
I would recommend this to a friend
Rated 4 out of 5 stars
Old tech vs New tech
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great product, but I couldn’t get it to sync with my MacBook Air.
I would recommend this to a friend
Rated 5 out of 5 stars
Mac Book refurnished
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this MacBook ! To say it’s refurbished, it’s work perfectly fine ! So glad I purchased it . My spoused loved his Christmas gift.
I would recommend this to a friend
Pros mentioned:
Ease of use, Value
Rated 5 out of 5 stars
Great value!
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This computer was a great value. It works great and was very easy to set up. Even came with an extra key board and mouse
I would recommend this to a friend
Rated 1 out of 5 stars
Couldn’t connect to WiFi
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Look at pic for review. I couldn’t connect to WiFi
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Refurbished and recycled to a new life
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased refurbished PC based on price and discussion of my needs with sales tech.
PC received in clean cosmetic condition. Service tech (Geek squad) did a thorough check after discussing data transfer from my old PC.
PC is working well and I am very satisfied with the purchase.
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 5 out of 5 stars
Great bargain
|
|
Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it should, no issues and my only complaint was I didn’t receive an apple keyboard or mouse/trackpad but some flimsy crap keyboard & mouse but was able to get those items elsewhere. Very happy with the Mac itself
No, I would not recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 5 out of 5 stars
Love
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exceptional; looks brand new and was easy to set up. However. The keyboard and wired mouse are cheap. So I ordered a used wireless keyboard and mouse, but it would connect via Bluetooth.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent purchase
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, I purchased this computer for our store it could not be more perfect. Excellent condition brand new. We are so pleased. Will definitely be purchasing again in the future.
I would recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 1 out of 5 stars
This was basically reduced to a paperweight.
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received my refurbished iMac only to find that it arrived with a PC keyboard (complete with the windows key) and it, along with the mouse, are not compatible with this machine. A replacement keyboard and mouse can't be sent separately so I would either have to pack up and send back the entire system and wait 2 weeks for a replacement or walk into a best buy and hope they have a replacement available to make an exchange.
No, I would not recommend this to a friend
Cons mentioned:
Keyboard quality
Rated 2 out of 5 stars
Nearly usable.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wrong power cord was sent along with the absolute crappiest bluetooth keyboard and mouse available on the market. I couldn't even get the keyboard to work. Very disappointing.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Apple refurbished IMac
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just wish for the mouse to scroll like that of a windows computer. The backward scrolling confuses me a bit.
I would recommend this to a friend
Pros mentioned:
Value
Rated 5 out of 5 stars
The best Apple Desktop
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price, great value and it works perfect fine like a new one. I ordered 3 of them and I loved it!
I would recommend this to a friend
Rated 3 out of 5 stars
apple imac
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needs more memory which can be added... works slow but effectie
I would recommend this to a friend
Rated 5 out of 5 stars
Apple Delivers
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tis is a fantastic tool for all of my many needs and the needs of all in the family