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Customer Ratings & Reviews

Apple - 21.5" iMac® - Intel Core i5 (2.3GHz) - 8GB Memory - 1TB Hard Drive - Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1841 reviews

98%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 29 Reviews
  • Rating: 3 out of 5 stars

    Has a flaw from the factory, have to swap it out!

    Posted
    hotrod
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I've never had a Mac Before or Apple product of any type. I always used machines like HP and most recently an ASUS. I have been using lap tops but decided that maybe a Desktop would work best for me especially at my buy in price. I heard raves about Macs and decided it was time to give it a try after I only got less than 2 years with my $1000 Asus. Overall the switch went better than I expected. The apple seems user friendly and many things I use have short cuts that just take some getting used to. A lot of my questions were answered with a simple internet search. The keyboard seems fine, though some people said it was small. It took longer to unbox it than to be surfing on the web with it. I was amazed as every other new computer I bought always took a day to get up and going. My only real complaint is that right out of the box there is a 2 inch band of pixels that are discolored down the right side of the screen. I called and was told to bring it back and they would swap it out for a new one. I checked the website and they are out of stock, but will have more in, in a couple of days so I'll have to swap it out then. If not for that, I would give it 5 stars. Hopefully the new one is good to go. If so I'll probably stick to Macs in the future.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    average

    Posted
    Roadrider
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was surprised, for an Apple product, its kind of slow. I had it less then 2 weeks and had to contact Apple support, the computer kept freezing when using iMovie and the chess game, it still freezes with the chess game. I've tried several times to upgrade to High Sierra without success, the download keeps failing for some reason. apple support wasn't any help at all. "Genna" recommended running it in safe mode...I can't believe she said that and kinda blew me off. I'm somewhat disappointed in Apple. I guess a rot†en apple is still better then PC.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not the fastest computer in the world

    Posted
    Shaver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sadly I ended up returning it as it was slower than the 8 year old imac I was trying to replace. The fact that is has a 5400 rpm hd in it should of made me weary but I foolishly purchased it anyway as the black friday deal was a good one. I just assume wait a little longer and save my money to get a faster machine. You shouldn't have to wait 5 minutes for a computer to start up any more. Its a great entry level mac machine but not for those who want to get work done. .

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Beautiful machine, go with upgraded screen and ssd

    Posted
    jayy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The gentlemen who helped me with this purchase was very friendly and polite and a positive member of the Best Buy team. However, I wish I was directed toward the SSD and Retina Display. This machine works well for a 50+ year old couple with their first Mac, however, you can certainly do better with the SSD rather than the SATA and the upgraded 4K display. I own an SSD Mac and the speed difference is night and day.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    My apple has problems

    Posted
    Dinae
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My first Apple computer. I was not sure if the computer had issues or it was me. The mouse was erratic, the keyboard would stop working and the page would move on its own. Also it takes 72 seconds to start. Called Apple a couple of times and finally they told me to return to best buy. I have had it for 24 days. They will not let you return after 15 days.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great looking desktop, but slower than expected.

    Posted
    leeCommerce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this to put in our kitchen as a family computer for our kids to do homework on. We are an Apple family, so I was pretty surprised and disappointed at how slow this computer is. It takes forever to turn on, switch profiles, pretty much do anything. Not sure if I have a lemon, but none of my MacBooks perform like this.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what I thought

    Posted
    JahJahya
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have an older iMAC with more speed. Cost not worth the product. It has a beautiful screen but I’d take a lesser screen for better productivity. It takes, what seems like a decade, to open applications. I almost listened to a complete track before MS Outlook would open. Their mail product takes a few minutes as well. Not worth the cost.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    not what I was told

    Posted
    kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased the computer being told that they could transfer my documents to pages etc. you can see that it did not & I don't believe the email is working properly I don't know what to do as I am not able to spend a lot of time on it due to being a caregiver. So it is probably a great computer I am just not tech savy

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    iMac

    Posted
    Laura
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this iMac on Black Friday for a good price. Once I received it and set it up, I realized the iMac was a bit slow. Takes forever to do regular things. I am actually taking it back today to return. I probably should have researched before purchasing.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Umm, its just ok.

    Posted
    sharan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It might be great for graphic designer but not good enough for IT professional like me, it has many restrictions to download/customize the software. it may be good for someone who just play around with what ever it comes with.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Apple I mac 21.5 (latest model)-intel core i5(2.3G

    Posted
    Lienhoa1234
    • Verified PurchaserVerified Purchase

    This computer is Ok, it runs a little bit low. compared to 3.4 ghZ. I think if you have a tight pocket and really need a computer, than just get it. But expect it will run slow, especially when are you searching on the internet .

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Surprisingly Slow

    Posted
    GodFreeXChoice
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Haven't had much time to delve into the deeper performance aspects of my new iMac but I can tell you that it is disappointingly slow on initial login. Takes up to 4-5 minutes to get to home screen.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Having a great deal of trouble transitioning to Ma

    Posted
    Bobcat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have never used a Mac before and the switch is difficult. I haven given thought to returning the product, but would like make it work. people told me it would be different and it does not appear to be user friendly for writing my articles.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sound, lacks live tv choices

    Posted
    Doogie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I like the sound, and the normal Alexa functions and video, but the only real choice for live TV is the $40.00/month Hulu subscription. I have xfinity and was hoping I could use their live stream app.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Mac Desktop computer

    Posted
    taguala1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Read reviews, Best Apple Computer, no viruses problems, why Webroot SecureAnyWhere-Internet Security was given as a bonus. Then is like other computers? Don’t get it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Wish I would have waited on the 2019 iMac

    Posted
    Kmcooley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Overall, the machine is great, but Apple's 5400rpm disk drive is unacceptable. I didn't look at first because in 2019 who uses at 5400rpm drive. Considering returning.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent Mac

    Posted
    Clark74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I’m a big fan of Apple products and I love them and this is a great Mac only downfall I wish I would’ve got the bigger processor for faster speeds

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Tiny keyboard

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am temped to ruturn this computer. The tiny keyboard is about the size of my mini iPad, no cd/ dvd slot. Generally disappointed

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Most economical and worth it

    Posted
    Teebirdie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    It's not a lightning fast iMac but for most it gets the job done with ease. Upgrade if you do a lot of photo and video editing.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Too much of a Computer for me.

    Posted
    Bobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought the Apple because I heard they were the best.! But it was to complicated & unusual for me to learn, a Big difference from my old windows machine.!

    No, I would not recommend this to a friend