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Customer Ratings & Reviews

Apple - 21.5" iMac® - Intel Core i5 (3.0GHz) - 8GB Memory - 1TB Hard Drive - Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 1526 reviews

96%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 7 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
instructions
  • Rating: 2 out of 5 stars

    Came with NO documentation or instructions!

    Posted
    Deke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    With no documentation or instruction, it's impossible to tell if I like the computer or don't. It didn't fully get through the on-screen instructions to boot-up, and I had to load it and go back to have the Geek Squad go through it. It didn't even show the model name or number to ID it. Machine still has the sharp edges on the bottom which scratch the back of your hand when 'mousing'. I don't know the rest of it yet. Have had it a week and can't get past the password screen. I'm sure it'll be fine when I an get things working. I've used Macs exclusively since the early 80's.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great looking IMAC

    Posted
    thethread
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Because I'm a senior citizen I'm not really adept at tech items. Written instructions & a detailed manual would have been Nice. Its been difficult for me to learn how to use the new systems on my own.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love Macx

    Posted
    Nanners
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We are happy with our new Mac but disappointed it did not come with a user manual. We had a Mac so know the product but the new one is slightly different then the old. A user manual would be nice. Still have not figured out how to put file folders on the desk top!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Except....

    Posted
    Grumpy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The iMac is great, but there are 2 items of contention, 1) The included keyboard sux, period. I have no real comment about the mouse, as I don't like it, but that is me. 2) The print screen defaults to 2 sided copies and there is no way to change it in the documentation. It took two hours with Apple Support to fix a simple problem they weren't aware of - simply change the setting in the print screen to uncheck two sided, print a document, close the document, the reopen and set the print screen from default to last used and reprint the document, That will keep the one sided copies defaulted until you change the setup again. If you do, repeat the process. Sounds simple,, but it took 3rd level support to figure it out. The Support Community says to change the CUPS setting in the guts of the machine, don't! The other thing about Apple - their support is outstanding. Whenever I contact support, I suggest that they take their health break, 'cause "we're gonna be here awhile" - I don't have simple problems. They have stuck with me for hours until we resolve it - they totally own my problem to the solution.

    I would recommend this to a friend