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Customer Ratings & Reviews

Your price for this item is $739.99

Customer reviews

Rating 4 out of 5 stars with 34 reviews

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  • Value

    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.0 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers have good things to say about the Apple 27" iMac's large, high-quality screen, its strong performance for various tasks, and its excellent condition upon arrival. Many reviewers were pleased with how well the refurbished iMac functioned. The product's size and visual appeal were frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-34 of 34 reviews
  • Rated 4 out of 5 stars

    Great Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Mac but the keyboard and the mouse was not wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, just didn’t like it didn’t come with the original keyboard and mouse it was a cheaper one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refurb Mac for a gift to myself. It was not new (2015 model), so I wasn't expecting it to look new, but when I turned it on the screen didn't work, I could here it working in the background, and it was talking to me but no screen! What a disappointment! $988! I returned it the same day. I was refunded the entire amount, thank goodness, but it was shocked that this was even sent to me in the first place. Didn't the refurbishers even check to make sure it worked before sending it out?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Was a birthday gift and my friend loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working like new! Very satisfied! Best Buy has done a great job of refurbishing this unit. Hard to tell between this one and a brand new one! Thanks Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Refurb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item due continuously restarting no matter how many times or ways I tried it constantly restarted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer stopped working one month after purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this desktop knowing that it was an older model but I didn’t expect it to barely run a week after the return date had expired. If it had serious issues, it should have stated it before

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mac purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac sent out error it even had an error for the update that took a day to do

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    its okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Mac desk top and it is great for work and watching videos on YouTube but the gaming is not as great because the App Store is VERY limited and very bad quality games almost all game have under 3 star reviews.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a computer guru but I don't know why anyone needs a new one when a refurbished one works and looks this awesome. I guess if no one got a new one then I couldn't get a refurbished one so keep it up whoever you are! Really love my computer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was awful... Received computer today, plug it in and turned on power.... Nothing but a folder with "?"...It appears the computer was shipped without an operating system. Took me 1 hr on the phone with Apple technical support to get the computer to operate! Would have thought computer would have came with an operating system?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far item working as it should. Was very skeptical about getting refurbished item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a PC instead.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an original iMac 27" circa 2015. I had Apple help once to restore factory settings. BUT it quickly goes down hill on speed and stability. It's curious that after each new operating system update, the computer gets worse. So, I would not recommend this computer. I wish Apple (or even Best Buy) would offer better support these products.

    No, I would not recommend this to a friend