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Customer Ratings & Reviews

Apple - 27" iMac® - Intel Core i5 (3.4GHz) - 8GB Memory - 1TB Fusion Drive - Silver-Front_Standard

Customer rating

Rating 4.9 out of 5 stars with 1685 reviews

98%
would recommend to a friend

Expert rating

Rating 4.4 out of 5 stars with 13 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 20 Reviews
  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    John

    The hardware and basic OS (High Sierra) run well, but this iMac is not the flawless replacement for a PC that I had hoped: (1) While the bugs here are not as bad as with Win 10 (on my SSD PC) where, for example, Excel sometimes would not boot up, there are bugs. The Reminders, to take an example, do not always clear the notification number after the tasks are done and a system reboot is needed. (2) If you are a power user of MS Office -- say you you are writing very long documents, such as books with complex footnotes -- Office products do not run the same or quite as well on an Apple OS. This especially applies to OneDrive, which runs in a much diminished capacity through Apple, and may not run well enough for your work.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    What it could've been...

    Posted
    Antikythera
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    if it had an 8th gen i5 quad core. The 2018 15" MBPro smokes this unit in every aspect. Apple is playing it's game well as usual by waiting to implement the newest hardware. Rightfully so cause there is enough dumb followers to simply ignore the undderwhelming performance of this machine. The Fusion drive is pathetic way of Apple extorting every penny out of consumers who do not know better. Both AJA and Black Magic Disc test come up short for this to be used succesfully in anything 4K video related. Since many think the ProRes is good enough that's what Apple is making it for. RAW, foget about it. This is going back.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    expected a lot more from Apple

    Posted
    Shredderbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    this is the 3rd or 4th Apple computer product I've purchased in the past 12 years, and the first that did not have a seamless integration with the others. Apple did help me to get the errors fixed, but then things like "we don't help with 3rd party software" came into play. Yet, the Migration assistant in other products I've purchased always brought that info in without issue. Long story short I think Apple is taking pages from someone else's playbook and their support is going downhill at a rapid pace. I'll rethink building my own PC vs buying a prebuilt one before I buy again.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Mac has a learning curve.

    Posted
    2grtkids
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first Mac computer. My son warned me that it would be very different from using a PC. He was correct. I use a PC at work so I find it difficult to use this Mac due to everything being so different. As far as quality I think they are probably better than a PC. Less security issues. The processor is. Dry fast. Doesn’t lag like previous issues I’ve had with a PC. Overall I wish I would’ve stuck with a PC.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    nice screen, needs ram

    Posted
    ChrisNolan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased during the black Friday sale for a pretty good price. The screen is very nice and it is a nice break from using a laptop most of the time. Coming from a dual core mobile cpu with 4 gigs of ram I had some high hopes. The quad core 8 gigs of ram and graphics card just doesn't seem like enough. The computer hangs enough just opening excel or other daily programs that it has me looking to upgrade the ram much sooner than expected.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Apple is overpriced

    Posted
    Sherri
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Got this for my husband to download and edit his YouTube videos. The internal storage is ridiculously low. We were constantly getting messages about not having enough storage. Had to purchase an external hard drive. Also have had many issues with password not being recognized. Within first 4 months we had to call Apple support 3 times and have full factory resets done.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Relatively satisfied

    Posted
    ronk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had with too many software problems w/this new computer, Yes,it's brand new,but I really can't 100% excuse the problems on that.Even Apple Care has had difficulties trying to assist. The Geek Squad service that Yesenia provided was excellent, but the data transfer was incomplete, and ignored the 2nd hard drive transfer.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A little disappointed

    Posted
    Dad5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I’ve been using macs for years, but I am a little disappointed with this model. My biggest complaint is that it is woefully under powered in terms of RAM. As a result, everything runs slowly on this computer: booting, surfing, etc. I guess I’ll have to go buy some additional RAM. Fortunately, it is upgradable.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    not exactly thrilled

    Posted
    Poeboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    this is the first Apple product I've purchased in the last 12 years (and there have been many) that did not seamlessly integrate with my other Apple products. Apple support did help me fix the issue(s) (eventually), but the fact that it did not just transfer everything from one Mac to the new one was rather disappointing.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Only Average iMac!

    Posted
    upmacman77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Had problems setting this computer up and had to ask Apple for assistance. They were helpful but I thought this computer was slow and awkward to use especially plugging in peripherals to the back of the computer. After a week I returned it and Best Buy was great in taking it back-very helpful and no hassles.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    iMac display

    Posted
    Yankee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    27 in IMac could be better if the text was easier to read. I bought it because of the large display but text is too small. I have tried all the options and even spoke to AppleCare but the only way to read web pages is to constantly zoom in.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    A little pricey for average performance

    Posted
    Mitch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a good computer but don’t be fooled. It is not nearly what people are used to for this price point. It will get most things done but do not expect much more than at. Really disappointing at this price point.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Mac, over priced

    Posted
    Shah4201
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Like apple apple products, this is over priced and under specked. It’s is a $1800 computer that only has a i5 and a 8gb of ram. You can pickup a laptop for around three that has the i7 and 16 go of ram.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Product is okay

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Product is okay - better deals after I bought it on other sites and other stores- no support on product after purchase having a few issues with it

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid

    Posted
    Boat3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far so good! The computer was easy to set up and install. Minor challenges with the software installation but overall we are pleased

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Average

    Posted
    Marcia142
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I expected to really love this but found it to be slower and way less user friendly than a windows pc.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I find it awkward to use.

    Posted
    Thewall
    • Verified PurchaserVerified Purchase

    I find it difficult to navigate. Big screen was appealing but I tend to use my iPad most of the time.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good so far

    Posted
    Dorothy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am enjoying the new computer so far. I am still learning

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    slower than my old one

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    not as good as I thought set up easily but got malware immediately

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Xmas present

    Posted
    Steve
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not used yet...bought it as a Christmas gift for my daughter

    I would recommend this to a friend