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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the large screen size and ease of use of the 27" iMac. Many appreciate its performance and consider it an excellent computer, although some users experienced issues with the hard drive and found the mouse to require adjustment. Positive feedback also highlights the upgradeable RAM and ample storage. The price point was noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 620 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to go with the desktop instead of a laptop and am so glad I did. Love the size, the resolution and sleek design of the computer. The keyboard is very compact so you may need a little time getting used to it. But all in all, I highly recommend this iMac!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great iMac 27" computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to install all my files from my iCloud account quickly and easily. I also added the upgrade to Mojave and the system is solid. I did not require technical support from anyone. The new mac has a beautiful retina screen with fantastic colors.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Apple makes it easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 10 year old iMac which was still working but unable to upgrade to latest operating system. New machine is thinner, brighter, faster and was easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the wife...leaps and bounds better than her old pc. Very Fast...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IMAC 27”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it’s apple and I’ve always been an apple fan! I use it mainly for making music and filming. Apple has always been on top of their game when it comes to utilizing their tools for music productions. Pretty much for any artist who wants a little more colors to fill the crayon box!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to work on my music projects..and learning it’s been easy!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Wait!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I waited 20 years to buy a iMac. The computer is really user friendly and to be honest Im definitely not the smartest person when it comes to technology, however this friendly computer makes me feel like a genius! Thank You iMac:-)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't recieve what I was led to believe I revieve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought what I thought was a iMac (Retina 5K, 27-inch, 2019). After using it for four months it got really slow, so I was looking into what memory I may buy for it. At that time I discovered it is a 2017 model. I was never told it is 2 years old. I called in and was told I should have checked. Seriously?? Best Buy won't do a thing about it. Will NEVER buy from them again and I am a regular in the store, oops WAS a regular.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Apple 27" is A Beautiful Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting Apple computer products since 1980, starting with a 32K Apple 2Plus. I have lost track of how many Macs, Mac Pros, other Apple products I have had, but I currently own an Apple phone, a lovely new iPad, and this great new Mac "27desktop computer. I also kept my 13 inch Mac portable in case I need more portability than my iPad will supply. I have a damaged retina, and I needed a very large screen to be able to enlarge print so that I could see it easily. This new computer fills that need nicely. Photos on the screen are enormously colorful, and I just love using this computer. I highly recommend it, even if you do not have diminishing sight, as it is easy to use, and has lots of wonderful features! Worth every $!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iMac is s great computer. I find it good for all my uses and very user friendly. I just started school and it is a wonderful computer to do my work on. It makes writing my assignments a lot easier and faster. It is also a very fast computer to use, not like others that I've had in the past. I would highly recommend this product to others. Great investment for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and use. very powerful and the 5k screen is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual great computer made by Apple. The screen is massive and the computer works flawless. I love how compact the all in ones are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A decision that you will never regret!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my eye on the basic model MNE92LL/A for some time. However, got an amazing deal about $200 less on the higher model, MNEA2LL/A. Best Buy did price match and I jumped on it. I was little in conflict whether to go for 1TB Or 2 or 3 TB, due to SSD part in the fusion drive 32GB (1TB Fusion) Or 128GB (2 & 3TB Fusion). Many reviews suggest to go for 2or 3 TB instead of 1TB. But then I thought that this is my Home Computer and I already have 1TB and 4TB drives lying around along with some older HDDs. So instead of adding $200-$300 more on Fusion drive, I decided to upgrade RAM by myself. I purchased a 16GB Stick from Amazon (TimeTech - Made in USA) and added it and now I have a solid performing Home Computer (24GB), plus one more RAM slot is still open. I plan to work on my Photography projects on this iMac, so If I need, I will add another 16GB stick to it to make it a Monster :) Initially I thought I should also go for SSD instead of a Fusion Drive, but the cost of SSD is very high and since it is my Home Computer, I don't need to have it blazing fast. Plus generally, we tend to upgrade the computers in 4-5 years due to hardware and software improvements/ new technologies. It came with High Serra MacOS and I upgraded it (clean install) with Mojavi. The display is stunning and can't get my eyes off of it :) So far I have not got a chance to work on it much but I know I am going to enjoy it very much. May be the SSDs will become a standard in the future for iMacs and so the prices may go down. Until then this iMac will definitely last for many years. Magic Mouse 2 is amazing. (I purchase it for my wife to use with an old MacBookAir (late 2015) as well.) I have an older All-in-One Printer from HP C4180. It works very welI. So, I was wondering whether it will work with my new iMac with Mojavi. So I decided to find a driver for it and HP had already upgraded the driver for C4180 to work with Mojavi. My old C4180 works like new. I was surprised that it works fine and I don't have to spend more money just to upgrade my home printer/ scanner/ copier. Overall, U will Love & Enjoy this iMac :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Great Productivity and space saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mac is just perfect for professional or mid range productivity. Fast, no cables, compact, high performance, great cpu for multitasking.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    solid purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on the Apple bandwagon for years now and this computer doesn't disappoint. Extremely fast processor and the excellent display.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Macs, and this is the best one I've used. Fast and quiet, and the screen is super sharp. Also, the RAM is user-upgradeable, so I can save money by buying it from a non-Apple source to save money. While this is an expensive desktop, it's been well worth it..

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Love this computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately after I bought this iMac, I upgraded it to 40GB. I love the display and the quality of the product. It's got more than ample amount of connections in the back. It's low maintenance and I've noticed 0 performance degradation with MANY, MANY apps running at the same time. This is a crazy good machine. it's a bit expensive, but I'm pretty sure that I will have this desktop performing at the same level for many, many years! The display itself has taken the strain off my eyes as I work a ton on computers and especially late at night. If you are worried about the price tag like I was, what I would say is that, you will have this desktop for many years with the same level of performance no matter what you put on this computer! So in that sense, you will recoup the high investment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Very fast and attractive desktop. The OS is easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first Mac. I’ve have a pc since the old Tandy’s on dos. I’m very surprised at how well this machine preforms, even running my sims 4 with all the expansions, music, and surfing the web at the same time. The mouse and commands take some getting use to, but I’m pleased to say I am now an Apple fan girl. No more windows here.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer for my home desktop computer. I am very happy with the size of the screen as well as this Apple product. I only wish more Best Buy stores were able to service this computer with AppleCare which hopefully will not have to do but if so I have to drive several miles past many Best Buy‘s to have apple care service.

    I would recommend this to a friend
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