Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,899.99
Clearance
The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 620 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the large screen size and ease of use of the 27" iMac. Many appreciate its performance and consider it an excellent computer, although some users experienced issues with the hard drive and found the mouse to require adjustment. Positive feedback also highlights the upgradeable RAM and ample storage. The price point was noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 620 reviews
  • Rated 5 out of 5 stars

    The Video Card On This Machine Is Reason Enough

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Video Card On This Machine Is Reason Enough To buy this iMac compared to other hardware. 4GB of VRAM makes a pretty big difference if you work in any adobe product, design or graphics industry. It’s even more important to make sure any of the iMac machines you might by have the specs (or more) than you need since they have made it nearly impossible to upgrade any hardware since moving to a sealed case (but as well proprietary bios). The only exception to this is the RAM, which I did upgrade to 24GB. PS make sure if you are upgrading the ram to get two sticks or a pair (ie: if you want to add 16gb of ram to existing ram (total of 24),you would buy 2 8GB sticks). Was able to use Progressive leasing for the purchase which is awesome as we will be paying it off in the 90 days. Make The Investment. Can’t Go Wrong With Apple (unless you want to upgrade something lol).

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade an older model and Best Buy did a price match to an online price. The new machine is so much faster than our old model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Amazing desktop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This far exceeded my expectations of what I had in mind. While I have been a Windows user up until now, it’s so nice to be an iPhone user and be able to use them both so fluidly. I edit photos, and the picture is so clear and vivid. This was a great purchase, and will most likely be a Mac user from here on out!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    WORKS VERY WELL.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drives on this generation are much faster than the previous. The 8 Gig model suits us fine for running Quickbooks, and all the Office apps. Display is great. The previous iMac started having screen flicker issues after 5 years. Otherwise was fine. That's a good lifespan. Hope to get that form this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent Mac product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to use. I have owned two Macs prior and knew when I needed an upgrade that I would get another. Best Buy had great options to choose from and had the one I wanted in stock. I love the screen size as it allows me to have several items open and see them all at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I love this IMac!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best computer for photography editing and it works great for drone videos and pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a "pretty much" exclusive Mac user since 2011. I say "pretty much" because I do still have to use Windows to run a couple of specific programs for work. I've owned and used a few different Mac laptops and desktops, and have been very happy with all of them. This machine is no different. The display is large and has excellent resolution. The Magic Keyboard and Magic Mouse 2 provide excellent control and input. The performance specs of the hardware exceed any sort of day-to-day requirements that anyone could have and will stretch into the higher-performance categories when needed. The 5K Retina machines also allow for some user upgrades (like RAM) which can be very helpful. I am giving four stars because of the following specific reasons: - Price. This is an Apple thing. I appreciate that Apple requires everyone to sell their products at basically the same price. What I dislike is that the required price is way too high for what the components are. Then again, the machine will get software updates for years to come. - Lack of hard drive upgradeability. Changing out the mechanical / spinning drive to a completely solid state one isn't something that I can do as the end user even though I am perfectly capable of not only doing the physical installation but the transfer of data and even re-installation of the operating system. This is coupled with the fact that Best Buy does not carry any of the machines with full SSD (Solid State Drive) technology - if you want that, you have to buy it direct from Apple. - Mis-leading specifications on the Best Buy site. Every single iMac lists "SSD" as the hard drive type on Best Buy's site and this is completely false. These machines use what is called a "Fusion" or "Solid State Hybrid Drive" (SSHD), yet Best Buy lists them as SSD. The difference is that the SSHD that the machine uses is a combination of a mechanical / spinning drive AND a SSD. Only about 10% of the total storage resides on the SSD. The operating system and the most frequently accessed files will remain on the SSD - everything else ends up on the mechanical drive. SSD's are great for lower power use and potentially longer life before a possible failure. SSD's are also generally faster for reading data (booting up, opening docs, etc.). The SSHD provides some speed-up, but the bulk of your data will end up being on the mechanical drive. The bottom line: If you're looking for a well-performing, reliable, and flexible Mac - you've found it. If you need a high-performance version of a Mac, go directly to Apple to get one with the heavy upgrades already built in.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Incredible product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product the screen puts out the best quality and most vibrant image I have seen on a computer. Lightning speed, can run multiple windows with ease. Spectacular multi tasking. Absolute must have for a business owner, it will make your life a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing capibilities in one small clean package

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am use to Power Mac's in the past for needed performance in graphic design... I was a little concerned the I Mac would not meet the performance I would need. However my new 27' I Mac exceeds expectation, the only up grade was gong to 24 Gig of memory, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Awesome machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. Fast and stunning display in such a slim package! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    WOW!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iMac is a wonderful addition to my production studio for photography and videography.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this desktop and I am not dissapointed. It works great and has everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Apple iMac "27in"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - 27" iMac® (Latest Model) - Intel Core i5 (3.5GHz) - 8GB Memory - 1TB Fusion Drive - Silver when I was at the store I was thinking of 27 aunt was too big and after talking to a qualified Apple tech. I'm glad I got a 27 inch and not 21 I am very happy works super.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Money well spent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting new job and needed a computer that was user friendly. Apple is user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Apple is like Honda

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality product that their workers can stand behind. I'm glad I paid the money for this one instead of going back to Microsoft. I always had problems with Microsoft due to its constantly getting viruses, Trojan, worms, and needing to update all the time. I don't have any problems like that with this one but it is the one that doesn't hook up to all the cool apps because it's a business computer not a gaming computer. That being said it doesn't lead to all the things that could give you those viruses. The picture quality is so beautiful and you can still watch movies on it listen to music so I got to say I'm the happiest I've ever been with a computer. I highly recommend this one. This is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Best in the world

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Love love love apple product! This is the first iMac I got and everything works excellent as always ! Big beautiful screen! Stunning image display! Faster processor than my 8 years MacBook Pro, just what I was expected!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    This is a great desktop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 2009 iMac that had seen its better days. Purchased the 27” and the increased viewing is unsurpassed. Glad I got the larger screen. Runs flawless and Geek Squad did a fantastic job of transferring data and setting it up! Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Processor speed

    Rated 5 out of 5 stars

    Mac Heaven

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iMac. I loved my first one for nine years. This new Mac is remarkably better in every way. It's beautiful, reliable, and fast. It's everything you want in a computer. Wouldn't dream of getting another brand.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iMac is great loving every minute of it and the screen is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Mac and Best Buy best combo ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This si my 3 rd Mac the firstbone just ended tour afte 11 years!! I replaced it with this larger screen beauty and I’m loving it . I got open box discount , singned up for configuration and the next day it was plug and play !! Thnks

    I would recommend this to a friend