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Customer Ratings & Reviews

Your price for this item is $1,899.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the large screen size and ease of use of the 27" iMac. Many appreciate its performance and consider it an excellent computer, although some users experienced issues with the hard drive and found the mouse to require adjustment. Positive feedback also highlights the upgradeable RAM and ample storage. The price point was noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 620 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Computer I've Owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall performance: I bought the late 2017 iMac after trying the previous model (mid 2015) for video editing. The 2015 iMac would randomly freeze up and restart when I either had Parallels and several other things running or when I was editing video with Camtasia. I exchanged it for the 2017 model with it’s more powerful video card and improved processor and the problem completely disappeared. I've had it about a month and it hasn’t frozen once. I can have Camtasia, Final Cut Pro X and Parallels all open together, and it runs like a Swiss watch. I upgraded the memory to 24GB (using third party memory). With that upgrade, I have yet to notice any lag no matter what I have running. I don’t do gaming, so this review is based solely on video editing, database work, and MS Office. Fusion Drive: Another difference between this and my 2015 model is the Fusion drive. The 2015 model, without a Fusion drive, required over 6 hours to set up from a Time Machine backup. (I went to bed before it finished.) The 2017 iMac finished in a little under 90 minutes from the same backup. Brighter Screen: The reviews all say that you can’t see much of a difference with the brighter screen of the newer model, but I noticed it as soon as I turned it on. I wouldn’t upgrade only for the new screen, but you will see some difference if you are upgrading from an older iMac. Memory Upgrade: If you are going to do more than basic office tasks, it is worth getting the 27” model over the 21” for the user upgradeable memory alone. Third party memory works fine and is much less expensive than Apple’s. Installing the memory yourself won’t void the warranty as long as you don’t damage the machine in the process (I called Apple just to make sure). Conclusion: I’ve owned a lot of computers over the years, mostly Windows laptops. Nothing I’ve ever used holds a candle to this. Apple got it right with this one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple just updated the iMac specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is from June 2017 and Apple just updated the processors in their iMac line. I would purchase the newer models and consider getting a SSD drive instead of the "Fusion" drive. It was a good computer when first released.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not the biggest fan of this computer! I bought it to edit pictures and I mean if your spending so much money on a computer you would think it cane with great editing! But it’s really basic. Wish it had more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    having trouble with the system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure of reason, but when i touch the bottom of screen, the whole system shuts down. have tried researching, but so far have not found a fix

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not fast enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in this Apple as it is the slowest and most sluggish Mac computer I have had for several years. I don’t recommend it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the first computer for about 27 hours and my son was doing work when the screen turned white and that was the end of this computer. We took it back to the store and the Geek Squad couldnt get it to move off the white screen either. They promised us that they would clear out all our information once they fixed it. So, we recieved a second computer.....not good again. We owned the second computer and within 2 hours of use, the screen froze and we manually restarted the computer which took an extreme amount of time to reboot. We just took it back and got our money returned. We read other reviews and saw that many people had the same issues. Really...two computers that were crap in less than 36 hours. Not worth your time or money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    totally froze up twice, so far. no idea why.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't aware that i purchased a 2017 machine, truly thought it was a new machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a good upgrade for anybody who has barely known anything about computers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics; not so great operating system in comparison to Windows

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to go from windows to iMac . Hard to learn and just not user friendly. Wish We had not purchased this Mac.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not as easy to use I found it to be complexed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with my purchase because I was mislead in believing I was purchasing a 2019 iMac and upon checking it turned out to be a 2017. No happy at all. And I don't think I would recommend anyone. Would of been nice if it had come with a cd/dvd driver.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT GOOD WITHOUT ANY INSTRUCTION

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECH NEVER GAVE ME ANY INSTRUCTIONS AT ALL THIS IS MY REVIEW

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    'New' computer was actually from 2017!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    'New' computer was actually from 2017! I returned it and bought it from Apple so that I got the latest version. I would rather have bought it from BB, but didn't want a computer that was 3 years old right out of the box!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great screen, terrible programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new Mac computer worst mistake ever made. Geek squad is useless and programs are terrible. I hate this computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    What a bargain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I've owned for several years and it's been a joy every step of the journey. Beautiful screen resolution, super responsive and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Computer

    Rated 5 out of 5 stars

    LOVE IMAC's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new iMAC have owned for already 5 years sold our old one and bought this to be sufficent with our shirt and 3d printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, loved it. This is one of the worthy things I bought in my life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iMac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iMac for the price everything I needed for a computer and then some

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best Apple product I ever Had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Imac. use it every day. The thing i dont like is take it forever to turn on to the lock screen

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    1 year old Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the “lastest model” last July brand new, because my 27” mac 2014 harddrive crashed. Just paid off this 3,000 paper weight. The day after I paid it off the black screen came up took it to Apple to repair it now I’m going in every week for different issues. I don’t run the computer hard have no games on there and it just crashes Apple said it was a motherboard issue. Very frustrating I want a new computer!!! This will be my last Apple.

    No, I would not recommend this to a friend