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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the 27" iMac's large screen size and ease of use. Many appreciate its performance and elegant design, while some found the RAM upgradeable, a significant plus. However, the high price point and the performance of the Fusion Drive were common concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 911 reviews
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, easy to use, great quality. Screen picture quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Screen size

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Easy to use, very big screen and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bye windows. This is my first iMac and it is very easy to use. I thought it would take more learning the new system because I have used Windows for so long but it is easy. It’s expensive but worth it. It’s the Cadillac of computers in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My first iMac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's just say I am a PC guy and this is my first iMac desktop computer. I owned the MacBook Pro laptop and wanted something bigger for home. I purchased this and got extra ram. The 8GB is the bare minimum for the things I wanted to do. I upgraded my iMac to 64G ram. Whoowhoo this computer is blazing. I love it and hope you too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Amazing screen and works smoothly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer for work and media. I bought this for those two purposes, but I can’t get over how great this design still looks over the years. The 5k screen is beautiful and the operating system is the best out there. I do have a few issues though that don’t necessarily ruin the experience for me, but it could for you. The keyboard is nice looking and all the lack of wires makes the setup look slick, but it is not backlit... in 2020. When you pay a lot for a nice looking computer, you expect a little more. I ended up buying a backlit wireless one that looks identical to Mac from Matias. The mouse is no better. It has a nice look and feel, but the lack of individual buttons and a scroll wheel make browsing fee less natural. Finally, the speakers. They sound very echoey. Maybe they can be tweaked but I would recommend pairing some AirPods Pro or other Bluetooth device to get some quality audio. I know it sounds like I didn’t enjoy my purchase but there are far more many pros that I didn’t mention than the cons. It’s definitely a computer that anyone could pick up and use for work or media. Not necessarily for gaming though.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 5 out of 5 stars

    Great computer!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like with almost every Apple product, you won't be disappointed with this one. It's a super fast, good looking, excellent performance computer. This new slim design gives the computer a futuristic look. The battery on the mouse and the keyboard last months without the need to be charged. Just an amazing product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Replaced an older model 27” Mac with this and upgraded it to 32 GB of ram. Upgrading the ram was easy. Watched a few how to videos and the computer recognized the ram right off the bat. Make sure to by good quality ram if you upgrade. Machine runs fast and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very fast easy to use large 4k screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really torn between getting the 21 inch or just spending the extra money and getting the 27. I went for it and I am glad I did! Great computer, easy set up and great resolution. I wanted to “side car” my MacBook Air which is a little more difficult than I expected, but I am still happy with my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Apple fan. The iMac blows away the PC even though it’s more expensive. The new iOS is very good and crosses over all devices. Making workflow seamless. The machine is fast, screen beautiful. And if you want to upgrade RAM or add an external SSD to save some money use OWC or another after market brand.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is absolutely amazing. I use it every day for both work and school. The large screen helps me to separate documents and be able to view them at the same time, it has a lot of memory and is just a very powerful computer overall. Paying the extra few hundred for the larger screen was very much worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Excellent Apple Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You simply can't go wrong with a brand new iMac Desktop. If you're an Apple fan, then it's the way to go. Super fast, large screen, and excellent picture quality. I would highly recommend this product for graphic designers, web/software developers, engineers, etc. Save time and money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Mac lover. It was finally time to upgrade my previous iMac which was 9 years old and still functioning, but getting sluggish. The Best Buy salesman tried to steer me to a Lenovo PC because it had "a faster chip and costs a lot less". I struggled a bit with he decision, but am really happy I stuck with the iMac. Even though there is only 8 mg of RAM, this does not seem to cause any limitation with a number of open apps. The transition was seamless, due to iCloud. The screen size and resolution are amazing. The operating system is fantastic. How many people are running a PC that is 9 years old...?? What's not to like??

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Easy to use and powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my iMac as an open box new/used. The quality was fantastic, basically like new. Best Buy was great. The iMac itself has amazing picture quality, is fast, and connects to all of my other Apple products seamlessly. Would recommend to anyone who uses Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    I Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Mac products but I needed a computer with a higher processing speed so I decided to invest in a desktop computer. I love that everything is built in so it just like having a monitor. It’s also so aesthetically pleasing! It’s looks wonderful in my new office! Worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my wife because she works from home and does online tutoring. She is easily able to have multiple screens up and it is a gorgeous machine. Highly recommend for those who use the computer a lot/often. As a tech guy, I am not in love, but it works for her!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Windows User goes Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Windows user since windows 3.1 was released in 1992. After years of using an iPhone, I decided to switch to an iMac for home/business use. I should have done this years ago! My new iMac has been an incredible purchase. It works seamlessly with other apple products in the house. It boots up in seconds, not minutes, and the 5k Retina screen is simply amazing. Also, it is not always asking to update, and is a more secure platform. I also like that the operating system (Mac OS) has so many built in features. Now the one part of Microsoft that I will not give up is the office suite of software - it is just too engrained into my head over 29 years. I have a family subscription to Office 365 with 5 licenses, and it loaded perfectly onto the iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    excellent looking and working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iMac, I love it very much. It works so good and I love 5k , I am really enjoy watching tv and movie . Even though there are a lot functions , I am still enjoy it . I just purchase another iMac 21’ for my office , that is meaning everything

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent performance!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just switched to Apple from PC, and this particular model was the best choice I could have made! Excellent performance and features, like screen image & speed. Happy with this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Upgraded to New IMac after 8 years with other one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is high quality, super fast and the Retina display is breathtaking. We just replaced a 2011 model and so happy that everything transferred over from it to this new one. Apple continues to deliver no matter what device we buy!

    I would recommend this to a friend
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