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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 5661 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the 9.7-Inch iPad Pro's camera quality, ease of use, and screen size. Many also appreciate its light weight and performance, along with positive feedback on battery life and speakers. However, some customers find the price to be high and express concerns about the storage capacity and memory. A few users also mention limitations related to the device's RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,661 reviews
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tech Purchase!!! I went from the mini 4 and I love the 9.7 in Pro. It is fast easy to use the screen in great for watching TV and movies did I mention you can get the pencil and draw or jot down notes whatever you like. Also I can not forget the speakers and camera. They speakers are LOUD and the camera is the same on my 6s plus!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Best iPad You Can Put Your Hands On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in love with my iPad Mini 4... it was my go-to device, paired with my MacBook whenever I had to do something that required an actual computer. When the 12.9" Pro came out, I snagged one after seeing what the Pencil could do - and after lots of failed starts and stops due to the 3rd Party Keyboard Driver Debacle of 2016 (I had a Logitech CREATE keyboard for it which would not work without lag until the latest version of iOS)... I was kinda done with it as a device. And then this little marvel showed up. It's the perfect size, the camera is insane, and performance and battery-wise it's on point. Combined mine with an Apple Keyboard cover and it's downright my favorite laptop replacement. Seriously; typing on it is a joy, the iPad is perfectly weighted, and I can draw my comics all day long. I've changed up my workflow so I can do less on my laptop and more on the iPad Pro. Stellar device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 5 out of 5 stars

    Best iPad Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my iPad mini to something a lot faster and the iPad Pro looked amazing when I first saw it. The gold iPad looks beautiful and the retina screen looks nice and sharp. It was definitely worth upgrading, the iPad pro is fast and works great with the Apple Pencil.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Love it ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product description is exactly what i expected and definitely exceeded my expectations over more. I love the size & weight of it, the color, the battery life, the camera, the audio from all 4 speakers. Overall definitely a purchase i do not regret. Well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    Great iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 9.7-inch iPad Pro delivers an unprecedented combination of portability and performance. It is lightweight and thin. It has the brightest, most advanced Retina display with True Tone, advanced sensors that adjust the display to your environment for even more comfortable viewing. It has a powerful A9X chip with 64-bit desktop-class architecture, four speaker audio, advanced iSight and FaceTime HD cameras, Touch ID fingerprint sensor, split screen feature for multitasking, and great battery life. I would like the Apple Pencil and the thin Smart Keyboard but they are too expensive. Hoping for price reductions.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Excellent IPAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the tablets, this has to be one of the best. I reviewed other tablets online extensively before choosing this one. I thought about getting the large 12 inch iPad but decided this 9.7 inch is the more portable size for travel as well as including the better technology to boot. I love its ability to color match the room you happen to be sitting in. It makes it very easy on the eyes compared to older iPads. Also the new processor makes it lightning fast. No more waiting around for ages to get a web page to load. Overall, an excellent item and I highly recommend purchasing this IPad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    Ipad Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to replace my iPad 2 which has served me well. This is definitely a step up. It is faster, has a great screen with sharp, bright, natural picture. It easy apple easy to use. I am so glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 4 out of 5 stars

    iPad Pro 9.7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPad (I know I went right to the pro). I've had it for over a month now. My previous tablet was the Samsung Note Pro 12.2 (which I loved using for school and work). I would have remained in the Samsung family; however, there was not an upgraded tablet in that line. With this iPad, I am still able to complete my work efficiently and quickly. It is an excellent choice to compare to or switch from the Note Pro. You will be able to use split screen and watch videos at the same time. Not all apps (Netflix or Hulu) can be used as a pop up video. The only other downside is that you have to purchase the pencil separately. I love the speakers and using the apple pencil. The screen quality is beautiful and the speed of the processor is great. I also love the Rose Gold color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Another grand slam for Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned an iPad 2, an iPad Air, and an iPad Air 2, so I've seen the progression Apple has made with this product. While the Pro 9.7 looks much like the Air 2, it's power increase, and display and sound improvements are nothing short of remarkable. After all, there is nothing wrong with the Air 2 and since it's on sale for $299 it's still a sound choice. But, once you've lived with the Pro you'll not want to go back. It's noticeably faster loading apps and web pages, and the screen is immersive. Then there's the sound. Turn it to landscape and crank up your favorite tune and, holy cow, the 4 speakers sound good enough that you won't even need that Bluetooth speaker anymore for casual listening. With a $100 student discount, this latest iPad once again exhibits that Apple has not forgotten Steve Job's restlessness with "good enough", always finding ways to improve the already amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 5 out of 5 stars

    Best Ipad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the iPad pro to replace an iPad with Retina (3rd get). The Pro is slimmer and lighter but still feels strong. Processor is much quicker and display just as vivid. Sound is the same quality however additional speakers give it more depth. Camera is much better and focusing time quicker. If you have an older model iPad and are considering an update, the Pro is tough to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Most Bestest Ipad Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third or fourth Ipad I have owned and the Pro beats them all by far. FINALLY Apple decided to move away from the 16gb base - 32gb isn't exactly plentiful but it's enough. Love the four speakers the sound quality is so excellent for such small speakers this was truly a surprise. Needless to say it's fast, fast, fast! No doubt this should be the standard IPad for all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Apple still has it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best iPad I've ever had, Battery life is great, processing speeds are excellent, really can't go wrong with the build quality, display is like a work of art, vibrant colors. The only problem I had was the 32gb of space filled up within a week so I took it back and upgraded to a 128gb without issue Bestbuy took care of me no questions asked.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Well worth te price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several different high end Android tablets over the past few years. Having always preferred Android phones to iPhones it just seemed like the right thing to do. However, I was never thrilled with any of the so called high end Android tablets. In terms of specs, they were all good. However, performance always suffered. Lag, slow to respond apps, poor web browsers and so on. So I decided to give an Apple iPad a try. In picking the 32gb iPad Pro 9.7 my thinking was to be as future proof as I could be. In the tech world the next latest & greatest product is always right around the corner so you really never win. But I figured getting the current best iPad was the best bet and I am very happy I did. Performance has been far better than I expected. No lag, fast web browsing. great apps, beautiful display and the four speakers are amazing. It is a bit pricey, but I did get it on sale and I am comfortable with what I paid. Honestly, some of the Android tablets I have owned didn't cost much less and there performance was nothing close tot he iPad Pro. I also picked up the Apple Pencil designed for the iPad Pro not really being sure if I would use it. In reality, I use it all the time and it just makes working with the iPad even better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size, Speed

    Rated 5 out of 5 stars

    Does everything I want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is just right, and the screen quality is great! It's quick and snappy and works very well with the Apple Pencil. The weight feels great and overall the tablet feels sturdy. The metal back gives it a nice aesthetic and I especially like the gold. The apple logo on the back gets smudged easily but no big deal. Overall great product.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great for so much more than I first thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered how much I might want to use an iPad for anything besides web browsing while on the sofa. I felt the need for a full computer, mouse, and keyboard for most work, like doing a little Photoshop touch up or writing a lengthy report or organizing files. That was how I felt with my first iPad years ago. But this iPad Pro has been a wonder for me, giving me the freedom to be away from my desk chair and iMac much more often. It handles browsing, sure, with a couple dozen tabs open in Mobile Safari, if I want. But it also is powerful enough to handle fun design projects and document creation. I now use it 3 times as much as my main desktop. It's svelte, fast, and extremely functional, given the huge selection of apps now available. For me, it serves as my lightweight laptop for trips and meetings. And frankly, it just feels great to hold, with its clean design. The high price compared to other tablets can certainly be a sticking point for many, but since it replaces a laptop and ereader for me, and it meshes with my work and leisure style, it was very worth it. I didn't realize how much I would rely on it until I had it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    The iPad Pro is Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad Pro is very fast and so easy to use! The sound from the four speakers is fantastic play back is wonderful and the battery lasts a long time! There is a noticeable difference between My iPad Pro when compared to my sons iPad air 2. Hands-down this is the best iPad or tablet of any kind! Can't wait to try the Apple pencil!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use. Good camera. Quick response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of books and enjoy the light weight of I pad pro. Had an older second hand one so I had some idea how to use it but this is lighter weight and easy to hold. Would buy one again. Love it! Great camera, quick response for searching, rec'd tips for getting more out of my I pad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Speed

    Rated 5 out of 5 stars

    Great Sound... Love it for FaceTime...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd iPad and definitely a great product. The new processor is great and the Retina HD picture clarity is fantastic. Great camera, stereo speakers, touch fingerprint ID, long battery life! What's not to like. Definitely worth the extra money compared to other brands!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed, Weight

    Rated 5 out of 5 stars

    Finally upgraded!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using my iPad 2 for maybe 6 years? It was definetly time to upgrade. Much thinner and lighter. The speakers are excellent. I couldn't be happier. This thing flys! I'm even happy I didn't get the bigger screen. The standard looks small next to it but this is just right.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Lot's faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of my older IPad 2 slow downs and locking up. Had it about 5 years. Knew the end was near when it was excluded from latest OS update. I use the IPad daily and decided to go with the Pro IPad model for faster processor and more internal speakers. Having used it a few weeks it is noticeable faster. Works the FaceTime much better when doing the grandkid thing. I am very glad I spent the extra money for this version. Bought my wife a new IPad Pro also once she saw the difference. Hopefully it will also last 5 to 6 years. Start up was easy, I saved the old IPad info to the I Cloud account as a backup, then downloaded that to the new IPad. All data, contacts, and applications transferred with no issues in about 10 minutes. Very happy with that also. Not an IT guy so Apple has made the whole effort pretty easy. I also use an IPhone so IPad and phone tie together well and I don't have to remember how to use different systems.

    I would recommend this to a friend
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