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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4925 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the improved sound quality, extended battery life, and comfortable fit of the AirPods (3rd generation). They appreciate the sleek design and find them to be a great value for the price. However, some users have experienced issues with the fit, connectivity, and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,925 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    3rd gen AirPods are great, but fit poorly for some

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the sound. LOVE the technology that makes these so very much better than previous AirPods. The head tracking, the battery life, the design of the part that goes into the ear, and so much more. BUT, and there's a big BUT. As good as the sound is, MY ears just won't keep them in, especially the left ear. Therefore, despite their excellence, I returned them. It's ME, not them. The person who processed the return said my issue is not uncommon and it is the leading reason for their return. Instead, I bought the brand new BEATS Fit Pro from Best Buy for only a little more money. So far, so good with those. They stay in place and the sound is great, with active noise cancelation. Some reviews put the new BEATS Fit Pro as superior in every way, though without built-in wireless charging like on the new AirPods. Again, there is nothing wrong with these 3rd get AirPods, and if they fit YOUR ears without falling out, I know you will enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    great sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the Apple AirPods (3rd generation) with MagSafe Charging Case, and even though they may not be the latest model, I have to say they are still pretty impressive. These AirPods deliver an outstanding audio experience while offering the convenience of wireless technology. First and foremost, let's talk about the sound quality. The AirPods (3rd generation) provide a truly immersive and captivating audio experience. Whether my daughter is listening to her favorite music or watching videos, the sound is crisp, clear, and well-balanced. The bass is punchy, the vocals are detailed, and the overall audio performance is exceptional. One aspect that makes these AirPods stand out is their ease of use. The seamless integration with Apple devices allows for effortless pairing and switching between devices. My daughter can easily connect them to her iPhone, iPad, or Macbook without any hassle. The automatic pause and play feature when removing and putting them back in her ears is also a convenient touch. Another notable feature is the MagSafe Charging Case. The magnetic connection ensures a secure and effortless charging experience. It's so convenient to just place the case on a MagSafe charger or any Qi-certified charging mat, and voila! The AirPods start charging wirelessly. Plus, the case provides multiple charges, so my daughter can enjoy her AirPods for extended periods without worrying about battery life. Although they may not be the latest AirPods model, the 3rd generation still hold up remarkably well. They deliver exceptional sound quality, offer seamless connectivity with Apple devices, and provide the convenience of wireless charging with the MagSafe Charging Case.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Overall great sound and quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great quality and sound. must have for anyone. sound is crisp and bass is booming. hold over 4hrs of continuous music playing. charges quickly also.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 4 out of 5 stars

    Grat apple products

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way I could compare these are that they are airpod pros but without the gummies and the noise cancellation they do have spatial audio which is a very nice feature to have and there sound quality is great they do get a lot louder than the pros and they do have some great low end bass when the eq is adjusted there battery life last me about 9 hours when I’m on the phone with someone the charge time in the case is quite fast and the MagSafe is aswell an additional plus I use these all the time at work and for almost a year now haven’t had any issues and hopefully stays that way for a while they do seem to leak noise out of you ear but that’s at higher volumes in my experience and I ear adjustments for these so if you got big earlobes I would avoid these at all cost cause they may come out and slip

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Magic Refined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 3rd Gen Airpods takes elements from prior releases (Airpods Pro & Powerbeats Pro) and this is the result. Spatial audio, sweat/water resistance, improved battery life, and slightly improved audio. Audio from music is clear & balanced. The Adaptive EQ is no gimmick. The charging adds magsafe to charging methods. Really what sets this apart from the Pro is the loss of ANC/Transparancy mode & the customizable silicone ear tips. Expectations should be realistic and this is an improvment over 1st & 2 Gen. It’s not meant to out perform the Pro model nor have that Bass from the Beats line. Overall satisfied with this update to the Original Airpods line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    AirPods stepping it up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of AirPods. Great sound quality with good highs and lows, but could definitely use some improvement. 3rd gens don’t have the snug fit that goes deeper into your ear that the 2nd gens do making them more prone to falling out if working out. Battery life is definitely a noticeable improvement from 2nd gens and is comparable to the pros. The spatial audio option is also pretty cool if you want a sense of dynamic sound that changes based on how you move your head from your device. Overall, a great pair of earbuds just make sure to not drop them or have them come in contact with heavy sweat or water, if that’s a concern make sure to grab the apple care warranty to make sure you’re covered in case of an accident!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Overall great / Might fall off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and connection works very well. The only problem is how it holds in your ear. Might fall off when moving around a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones for daily/work use.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these for 1 year and the sound quality is perfect. The battery last 4+ hours per headphone I use these daily would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, bass is actually impressive for size of earbud and battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre ordered the airpods one day before it was officially released and they came 2 days later. The audio quality is really good. They are very comfortable. I’ve jumped up and down, ran around, shaked my head and they didn’t even move. I definitely would recommend them. The case isn’t huge and it was very easy to pair. The airpods themselves are not huge nor tiny. For me it is the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPod 3rd Generation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have guys, it’s very loud, battery last up to 3 hours or more long before wanting to charge, if you’re leaving it behind it pops up on your phone where you left it so you can track it down just get these AirPods it’s a must have trust me, it also fits better in my ears without feeling uncomfortable or falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 3rd gen….as good as the original AirPods!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to update my original AirPods, which were purchased early 2016. I really enjoyed the last 5 years listening to them. As expected, the older battery doesn’t keep a charge like it did before, but unexpectedly I still enjoy using them. AirPods 3rd gen have everything that I liked about my AirPods original, but they are slightly better. The ear stems are a more comfortable fit. The sound is at least as good as my old pair. They do not have the features of AirPod pro, but they do everything that my old set did which is enough for me. I look forward to using my new AirPods for the next 5 years, or more. The great case picture with this review was purchased from Sarah Dietschy, YouTube reviewer of Tech. This may be the best AirPod case that I have ever used. The fit is perfect and is made with quality that matches that AirPods that they protect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Mileage May Vary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely designed, easy to grab and go. Although they can be uncomfortable when laying down or if not being worn correctly. Also they can tend to fall out. If your ear is shaped differently it may be harder to position the AirPod to press the control button. Despite these things the spatial audio works great. There are many pros and cons to buying these AirPods 3 so weigh your options before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good airpods

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing earbuds 10/10 I would buy them again if i ever needed to

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds !!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds I love the nose cancelation setting I still use them till this day, well recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Airpods

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some amazing headphones that Apple has made. The sound quality is superb and easily fit comfortably in your ear. Most have product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best apple products ever made , i have been using it for a while and it’s proven that it’s really strong and last for long period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the 1st generation AirPods and I do love the quality of these. I haven’t had any issues with hearing out of either earpiece, which was a struggle sometimes with the old pair. The battery life is so much better and I appreciate that! The added features of controls are nice and I love the new look of them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These generation 3 airpods offer amazing sound quality and portability

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Good but wrong for for my ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, although, I don’t think these were meant to fit my shaped ears. They fall out.

    I would recommend this to a friend
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