Customer Ratings & Reviews

Bought these as a replacement for the same pair. My daughter loves them, but the previous pair developed some poor sound quality in one of the pods after 2.5 years, otherwise would’ve rated a 5. Liked the trade-in option. Good customer service at Best Buy.

Great and fast customer service. I would recommend this to all my friends.

good products and it is same as what i ordered, i can tell you its really the product i ordered

My daughter loves these headphones. We typically lean towards Apple products, and she hasn’t complained once about these headphones other than she forgot to charge them. Highly recommended!

Like them the sound is great, but they keep falling out of my ear.

Its really good product. But sometimes it is hectic to.connect with android mobile

If Apple could only figure out how to keep these in my daughter's ears without losing them, I would give this 5 stars... but wishful thinking. Outside of losing them, works just fine

These are the best earphones compared to the other headphones in my opinion. I’m not a fan of the gummy ones they hurt my ear and with these I can wear them for a while.

When I went in the store I didn’t see the Air Pods. A check register agent saw me looking bewildered and said they were kept behind the counter. My only issue, which was no one’s fault but mine, was I thought I was buying the latest model and I wasn’t. I’ve had these drop out of my ear and they hurt sometimes.

Excellent ear buds only complaint is that they a bit big but work fine for what I need them for but someone with smaller ears will have some trouble

Sounds is good, but it seems tough to keep them from falling out of ear as they’re so big. I’ve seen tips on twisting them in ear but that so far does not work for me, and they fall out easily anyway!

I love this AirPods I had these AirPods before but I lost them but only thing I don’t like is it doesn’t stay in ear long and it comes right out

Great audio and are more comfortable than the airpod pro 2nd gen.

Bought them for my wife after I lost her air pod 2nd gen in a stair stepper. It took her a week to get used to the new controls but she loves them.

I went from the 2nd generation and i used to feel some pain in my ear and always had to take my earpod out for some time. Now these are so lightweight it doesnt bother me at all i forget they’re in my ear most days.

Amazing headphones, great customer service would highly recommended

very convenient, sound quality is amazing, sound doesnt leak, should buy

A little big for my ears but other than that they are amazing

I had this for a year, and now it's having some issues in one earbud. Hope it get fix by the Best Buy team

I alwasy trust all the products here in Best Buy, its alwasy worry free since the products at its best and finest. Thanks Best Buy!!